All reviews for Total Assurance AC & Heating

Great customer service! Very responsive. We had an issue after the technician left and my husband called to ask some questions. He was back at our house within 30 minutes (at 10pm even though he wasn’t on call). He fixed the issue and everything began working. Josh was a pleasure to work with!

We have used Total Assurance for our HVAC needs for the last 6 yrs. Besides our regular maintenance we had them install our new system about 2 yrs ago. They have always been responsive at all hours if necessary. Recently Robert was by to do our summer check up on the system and he was spot on time, thorough, courteous and efficient.

I am a custom home builder in Port Aransas. Total Assurance AC & Heating is by far the best in the business. It is amazing how knowledgeable everyone on their team is. My customers are always extremely impressed with the end result!

Total Assurance AC & Heating is by far100% the most professional heating and air company we've used for our property management business. Eric, Chelsea and Bianca as well as their team of techs are the easiest, friendliest and most honest and responsive team in the coastal bend. I strongly recommend their services to anyone looking for good, quality heat/air work in Corpus Christi and surrounding areas. Call them today so they can quote you with reasonable rates!

Adam with Total Assurance AC & Heating was awesome.He was on time and did a great job. He was very well knowledgeable about the system and explained everything and gave me options to take care of our old a/c unit. . I didn't feel pressured to add any other services but did get some good advice to extend the life of our old unit. Would definitely recommend this company.

Total Assurance AC & Heating is the best AC repair company in the Corpus Christi area. I have used them since I first was referred to them in 2020 and have relied on them since then to keep our AC working. I always ask for Omar as well. He knows the ins and outs of HVAC systems and can diagnose and make any repairs necessary, or if needed a new system recommendation. Thank you for your help! ***** Five Stars!

I cannot say enough about these great people. They came out within 30 minutes of my call and got me back up and running! They even checked into warranty on my unit and saved me a lot of money. I will never call anyone else to service or repair my A/C units. Josh is a great guy and very great at communicating and went beyond for me. Thanks again for everything!!

The team at Total Assurance AC and Heating are the best in Corpus. Over the past year, I have had them out to our house to keep our older systems running. Bianca is a Queen at the shop, with Adam and Robert being the best techs in Corpus. Even when I have a question, one of the techs will call me and we discuss what is going on with the system, helping them troubleshoot and save time when they come out. I am sad that they do not extended home warranty services, I wish they would bring that back, so I could use them for all of my AC and heating needs. But, with that said, I still use them even when I have a home warranty, because I know they will get the job done right the first time. They are on time, communicative, and price fairly.

Eric with total Assurance has come through for us 100% again. We have hired Total Assurance for many projects.
Today they helped us with one of our AIRbnb rentals within about an hour. Incredible service. Thank you all.

In my 20 plus years of ministry you always look for companies that can take care of your issues and do it at affordable prices. Total Assurance is that type of company. Previously a tech from Total Assurance resolved an issue that at least 4 other companies tried to. Most recently they went above and beyond to get one of our units up and operational for an event we had this past Saturday even showing up at 8am on Saturday morning to get the job done. They even sent someone to get the part in Houston. I can't recommend them enough.

Just had Wayne come out to do a repair. His professionalism was above par. Thank you!!

Great Service overall.!They were very helpful and knowledgeable in the couple of times I’ve needed their service for both AC and Heating issues. Fairly priced. Gives great customer service from beginning till end. You can speak directly to someone rather than be funneled through text messages, emails and automated recordings.

I have used Total Assurance since I bought my new home. They have inspected my old system. They have installed my new system. Adam and the crew are always on time. They have come over on a Sunday night when I was having problems with my old system. I have recommended them to multiple people I know and all are happy with their service. They came highly recommended to me when I moved to Corpus, and I cannot recommend them more highly for all ac and heating needs.

Total Assurance made a way to help us out with an inspection even though we only gave them one day notice. They also anticipated that we would ask for a quote on some repairs/replacements, so by the time I remember to ask, they had already emailed me the quote. They are extremely professional and helpful. Thanks guys.

Our AC suddenly went out on us Monday evening. Adam had our AC back up and running the following day by about 3-4pm. Customer service was exceptional! Adam arrived promptly and got to work right away. We even dealt with rain on and off and he still made sure to get us taken care of as soon as possible! Adam did a great job explaining everything that was wrong with our unit and what would need to be done. Pricing was also reasonable and he even educated us on the existing warranty that we were unaware of. This is an honest company that is doing what it states to. I certainly recommend their services, as we were very happy with the job, service, promptness, and dedication of Adam and the business. Our parts were obtained same day, which typically doesn’t happen! Thank you again Adam!

Kyle was the technician that I requested because I used him before he moved to your company! He was there when he said he would be, He talked to me over the phone after he looked at the unit, and he easily explained things where I understood the problem. Thank you Kyle--You were great!

I have purchased 3 air conditions from a local company in the last 2 years, they have been around for years,(it is 4 initials). I needed a one year old air condition fixed on Saturday night at 9:30 pm. They advertise 24 hr service and we even have a yearly service contract. They come out with no after hours prices. The property to be serviced was one of our homes with 2 elderly people. No one would call me back! Then dispatch said, no one would call till the morning. I called TOTAL ASSURANCE at 11 and the nicest guy named Adam was happy to help me. Adam came right over, was kind, professional & the nicest person. We were up and running in minutes! They truly are 24 hour service! Thanks again Adam!!!

Omar is a great technician; very smart and knowledgeable. He provided great customer service upon installation of our new system last year and really helpful troubleshooting over the phone this evening (clogged drain line and properly working float switch)! We highly recommend Omar and Total Assurance AC.

My family and I came home from vacation to discover our AC was not working correctly and the house was extremely hot in the middle of the summer. Omar from Total Assurance came out and quickly remedied the problem. Chris and the rest of the staff at Total Assurance is extremely knowledgeable, quick and polite. The price was very fair. I would recommend them to anyone, without a doubt.

We remodeled an old house and Eric came out several times during construction and offered advice and made recommendations on the HVAC design. We wanted a system that was energy efficient but still maintained high air quality. His design was spot on and everyone who worked in the house was a professional and did high quality work. Our summer cooling bills have been less than our old house and the air quality so much better. Highly recommend Total Assurance.

They were quick to help when my AC went out during summer heat. I had my Mom and child at home and they were able to fix it within 24 hours. My family wasn't miserable for long. Any problem I have they evaluate, diagnosis, and fix it so quickly I never have to worry. They are affordable and so friendly and that makes it so much easier.