All reviews for Texas Star Heating & Cooling

I called Texas Star on a Holiday at noon and they showed up right away.
My heater was not working and needed parts replaced.
Mr. Ron Niles a very experienced and exelent professional diagnosed the issue and explaned what was damaged.
He went to buy the parts and installed them in no less than 3 hours.
Very good price and we are very satisfied with the service.

Ron Niles has earned me as a life long customer and I would highly recommend him to anyone in the area! Ron was more then willing to work around my own work schedule and come in early Saturday morning to inspect and clean my HVAC unit as I had just purchased a new home in Cypress.

Ron showed up right on time and immediately got to work on my HVAC, he was very friendly and chatted me up the entire time explaining in detail everything he was doing. He had all of the tools he required and worked quickly and efficiently the entire time while always taking care while handling the parts of the HVAC with care and cleaning up my house and front driveway after he finished cleaning.

It was easy to tell that Ron has a vast amount of experience in his field and has a level of customer service that I haven't seen in years, truly an upstanding gentleman and a consummate professional. I had to go to work and had absolutely no worries with leaving Ron in my home to work and he locked up the house for me and even brought me a few months supply of air filters, this type of above and beyond service is what will have me coming back to Ron for all my HVAC issues and questions, don't bother searching around, this is the guy you want working on your home!

As first time homebuyers, my husband and I were lost when it came to getting our AC repaired. Ron at Texas Star was the third company I called. The first company came out and wanted to charge an arm and a leg for a new evaporator coil. I called the second company and set up an appointment. I called Texas Star next, and I was so pleased with the knowledge Ron gave me over the phone that I called the second company back and cancelled. Calling Ron was the best thing I could have done! He explained we didn’t need a new evaporator coil, but just a few other parts(way less expensive!!). He made some very knowledgeable recommendations to my husband and I regarding filters, cleaning, and preparing for a new unit(since ours is aging). Not to mention he came out on a holiday! I have already recommended Ron to family and friends, and I won’t even bother with any other company for my HVAC needs!

I highly recommend using Texas Star. Our A/C started acting up within a day. We called a different company to come out and check out the system. The technician spent 4 hours and allegedly found a small leak. The tech notified us that the unit needed 10-12 pounds of Freon to bring it back online. The tech couldn’t provide any assurance that they found all the leaks, i.e., if it happened again they wouldn’t be responsible. I decided to get a second opinion on the problem and called Texas Star due to their good reviews plus good standing with the BBB. Ron came out quickly, found another small leak but nothing that would cause total loss of Freon. Then Ron went to the unit to add Freon, guessing the earlier opinion from the first tech was correct, but realized quickly that the system did not need any Freon at all. Ron went back and did a whole house review of the system and fixed a couple of minor issues that he found. Ron got us back online within an hour of his arrival. Since then we have not had any problems with the system plus Ron saved about $1K on unnecessary repair work claimed by the first company for Freon. Ron took the time to explain what he was doing, what the problems he found were, ways to remediate the issue, and helped us prioritize what repairs and corrections would benefit our whole house AC system. We really appreciated Ron’s professionalism, courtesy, and above all honesty. He has definitely earned any future business we may have.

I had an excellent experience with Texas Star. Ron is very knowledgeable about HVAC systems. I first called him in November 2014 to identify a strange noise coming from my outside unit. He promptly identified and fixed the issue. He also did an inspection on my dual zone system which was not working efficiently. It was over-stressing the compressor and reducing its life. He redesigned my system and installed efficient dampers to better distribute the air flow for the dual zone. He did the changes in November and he told me that he would come back in the spring to check it out, just to make sure everything is working properly. He actually came back last week, tuned-up the system and everything is working fine and very efficiently. Ron did an amazing job and I highly recommend him for any HVAC job!

I highly recommend Ron Niles and Texas Star Heating & Cooling! Our A/C went out on a Sunday morning during July which was a big problem with a two-month old baby at home. We contacted four other companies about coming out the same day for repair, but they could not do it. We contacted Texas Star and Ron came out within an hour to fix our A/C unit. We are so thankful for the great service from Ron and Texas Star for getting our A/C back up and running the same day.

We had Ron come out to repair our 2nd floor A/C system. He is obviously knowledgeable and knows how to troubleshoot A/C problems quickly and make repairs to get your air-conditioning back up and running. He completed the work quickly and at a fair price. I would recommend Texas Star Heating & Cooling for air-conditioning and heating repairs and equipment replacement.

I want everybody to know that Ron is a stand up guy!
He does great work and knows what he is doing!
He came to my home and looked everything over and said he
could repair everything and just add a coil and everything would be ok.
He could have just as easily said we needed to replace everything but
he didn't.
He and Jose stayed on the job for about 13 hrs. straight and he came out the following day and finished up.
I could not be happier with the results, my house is cooler than it has ever been and
I actually am freezing running the A/C at the same temperature as before.
If you need you're system repaired by an honest hard working guy, then Ron is the gut to see.
You won't be disappointed, I promise.

My ac went out the first warm snap this summer. Ron came out on a Thursday and did his original inspection. He told me what was wrong and quoted me a price. The next day he was back with the parts and madethe repair. While making the repairs, he both showed and explained exactly what was wrong and what he was doing to keep the issue from happening again. He even came by the next day to check and make sure that everything was working properly and make sure that I didn't have any more issues. Props to you Ron for the timely response to my call and the Excellent service before, during and after the repairs.

I would absolutely recommend using Texas Star Heating & Cooling!

My experience sounds much like many others I have read on here. My air conditioner unit upstairs stopped working. I replaced the thermostat on the unit because it was so old, I couldn't find a battery to replace from inside thermostat. So I replaced it myself and it still didn't work. I contacted my home warranty company, Allied Home Warranty, and as always they ended up trying to get me to pay for services that I did not feel were necessary. They sent out RLC Services to check on my unit and in their work order, said that I needed $1900.00 worth of repairs and upgrades in order to get it running again. After arguing over price with them for a week and a half and a week and a half of horrible customer service and repeated phone calls, I gave up. That is when I called Ron and Texas Star. From the first conversation with them I could tell that they were different. Ron and his assistant came out and were very professional. He did a thorough evaluation and determined that there was actually nothing wrong except the switch on the back of the thermostat that I installed was switched to electric and not gas for the type of unit I have. He did not charge me a dime and was extremely informative and actually pointed out an electrical issue that I was unaware of. There is nobody else I will ever call if I have hvac issues again. Thanks Ron!

We've used Texas Star for several years, and recommend them highly. Our prior units were a mess, after a succession of home warranty repairmen patched the units together over time, always doing the minimum necessary to get them running again, without concern for how well they cooled, or how efficiently they ran.

When we dropped the home warranty several years ago, we decided we needed an AC repair service like our Auto mechanic - we needed to find someone capable and trustworthy - someone we could work with for the long term, and who would have a stake in ensuring the units performed well for the long term.

After contacting several firms, we selected Ron and Texas Star. He replaced our upstairs unit, and repaired and reworked the downstairs unit to improve its performance, and to give us time between replacements. It was the first summer in a decade when our home stayed cool in the peak of summer heat.

Their professionalism and attention to detail is clear, from they way they diagnosed, explained, and fixed performance problems in the old unit, to the layout of the new installations we have now. What's just as impressive is Ron's ongoing concern for the performance of the units, and our continued satisfaction. Ron and Texas Star have earned my trust.

Ron came to evaluate our system and located the problem right away. He advised me on what was best four my house and backed it up with lots of literature and a world of knowledge. All his recommendations made sense and when I challenged him with tough questions he delivered. In addition, he had the lowest quote out of three contractors, all of whom were highly recommended and qualified. The quality of work and attention to detail is something that you just don't see anymore. But he did not stop there. He went out of his way to inspect clean and revise my other two systems to assure me that they were in good condition. He did not have to do this. It was NOT part of his scope of work. I feel very confident in recommending Ron and his company to any residential A/C job. He will definitely be back in my house!

I called Ron at about 7:10 am, he was at my house at 8:30 am. He diagnosed the problem with my ac (Leaking Condenser Coil) and informed me about my parts warranty that I had which I was not aware of within minuets. He called the manufacturer himself, got the warranty covered, and installed a whole new outside A/C unit before 3:00 pm the same day. Excellent work, excellent customer service, excellent communication and very reasonable on pricing. Go with Ron, take the 30+ positive reviews on here like I did. - Ryan (Cypress)

Amazing Service! Our heater stopped working on one of the coldest nights in houston. After calling around and having bad customer service. I decided to give Texas Star a call and wasn't dissapointed at all! Mr. Ron came to the house in an hour. He was able to find the problem and educated me in the process, which I find very rare because many A/C companies don't want to be bother while working. He is very knowledgeable and exactly what you should have in your house if you want the job to be done professionally! Thank you Mr. Ron 🙏

I contacted Ron for a second opinion after I had another electrician and HVAC specialist analyze the blown breaker to my furnace. Not only did Ron find the root cause of the problem, he repaired the unit at a substantially lower cost. The other two were just going to replace the broken parts, and even recommended the replacement of parts that did not require replacement. I would definitely recommend Ron! In this day and age to find someone in the service industry who takes the time to explain things thoroughly, is an expert at what he does, and truly is looking out for the customer’s best interest is a rarity.

I highly recommend Texas Star! Ron has been servicing mine, my parents', & our company's A/C & heating units for several years and replaced my home unit last year. Ron is quick to respond and always makes sure that you understand everything that he needs to do & why.

The best customer service and high quality work! Highly recommend!

We would highly recommend Texas Star for any AC and Heating work. Ron fixed our unit and took the time to explain exactly what was wrong and show us all the parts installed.
The unit went out again 3 weeks later and Ron showed up within two hours. It was a completely different part that had failed. The two hour response time shows us that Ron is very concerned about the quality of the work he does and the importance of the customer. We ahve several rental homes as well.
Ron has all our business.
Recommend you try Texas Star if you ever have any AC or Heating needs.

I called Texas Star Heating & Cooling after my a/c went out in the middle of July. Ron got out to my house at 5:30 in the evening -- right on the time we'd agreed on. He and Jose were professional, and explained what they were doing every step of the way. They showed me how they were trouble shooting and discussed common problems with the systems. They replaced a motor on the a/c that had gone out, cleaned the coils and the a/c is now running great. I liked how Ron was a straight shooter about everything when it came to system. He also guaranteed their work for a year. The price was reasonable for the replacement.

I usually don't write reviews, but these guys did such a great job so I needed to. I'll be a returning customer whenever I need a/c help.

I came home from work after a long day and discovered that my upstairs AC unit was not cooling. After researching the internet I came across a number of positive Google reviews for a company called Texas Star Heating & Cooling. I then sent an inquiry email to the company and to my surprise was contacted by Ron Niles at 7:30 PM. I scheduled a service call and Ron showed up as scheduled. He did a thorough analysis of my system, fixed the problem and also took the time to educate me on how to prevent a similar problem from occurring in the future. Ron was very professional and I found him to be honest and ethical. I will use him again and wouldn’t hesitate to recommend him to my neighbors.

I recently moved to Houston from California where I hadn't had air conditioning in my home. I was told I would need to have my A/C unit serviced from time to time so I picked Ron based on internet reviews. He showed up on time and was very professional. As this was my first time to have a house with an A/C unit, I wanted to watch everything Ron was doing so as to familiarize myself with it. Ron was fine with me looking over his shoulder the whole time and answered all of my many questions. He showed me things I could do myself to maintain my system and recommended some filters ( I asked him what brand he used) and a new thermostat ( I didn't really like the one I had) that he didn't sell himself, but he told me what one to get. He thought I could install it myself but told me to call him if I had any problems. I did install the new thermostat myself and it was easy just like he said. Besides his professionalism and competency, the thing I appreciated about Ron the most was that he never tried to upsell me or try to sell me something I didn't need, which I really liked. He charged by the hour and for his supplies, which is what he told me before I hired him, so the bill didn't have any surprises. My A/C is quieter and get's down to temperature faster now, and my wife says the house smells better. I will use Ron again and I would highly recommend him to anyone.