All reviews for Firehouse Roofing

Wow, this is my first experience using Firehouse Roofing and it has been an excellent experience from the beginning to the completion of the work. I am especially glad to have Alex Buchanan as my Service Advisor. Because of my excellent experience with Alex and the quality of service from Firehouse, I will always use them for all my roofing needs at my home. Firehouse is outstanding!

I very highly recommend Firehouse Roofing for any kind of roofing matters.
I recently experienced two leaks during a heavy rain. The excellent customer service began when they called me back after hours on Christmas Day! The next day, Andrew came out and not only found the problem, but was extremely professional and courteous.
A very reasonable price was quoted and I have the peace of mind that the issue is solved once and for all.

Firehouse Roofing was awesome! Super friendly, showed up on time, and did great work. They made everything really easy and kept me updated throughout the process. Definitely recommend them if you need a roofer.

I noticed A stain on my ceiling and I realized that I had a roof leak. My neighbor previously had told me about Firehouse Roofing and told me they were the best. Well, he wasn’t wrong because I called them to get an estimate and Alex came out right away and did a thorough inspection inside my attic and outside on the roof and came up with a plan to repair my problem. The service was excellent. They came out right away and fixed my roof and there hasn’t been a leak since. My roof is very old and it’s going to need more repairs in the future and I certainly plan to use Firehouse Roofing. Many thanks to Alex and the available discount that he was able to get for my project!

My experience with Firehouse Roofing exceeded expectations, thanks largely to Alex Buchanan. He came out to inspect my roof and did so with thoroughness and care. I had a lot of questions, and Alex was incredibly patient and knowledgeable, taking the time to explain everything in detail. He never made me feel rushed or like my concerns were unimportant. 10/10 would recommend.

Alex from Firehouse Roofing was an honest, informative, and thorough professional. He came out to inspect our roof after a hailstorm, took photos and a video, and gave clear, easy-to-understand explanations of things to expect moving forward. I also appreciated his polite people skills and attention to wearing shoe protectors while walking around the inside of our home. Highly recommended! Thanks Alex!

Firehouse responded quickly when we needed them to check the roof damage and they covered the damaged places immediately for us while we started the insurance process. They were very organized and prompt through the whole process. We highly recommend Firehouse. Jake Arledge was outstanding! He communicated constantly and timely throughout and made the process simple for us

Josh with Firehouse Roofing was great. He was on time, courteous, professional and very thorough in his inspection and work on my roof. I highly recommend Firehouse Roofing.

I rarely write reviews, but the outstanding service I received from Hunter at Firehouse Roofing compels me to share my experience. Approximately 18 months ago, Firehouse Roofing replaced several vents on my roof, a job that was done efficiently and professionally. However, after a recent rainstorm, I noticed one of the vents had started to leak. Concerned about the potential damage, I immediately reached out to Firehouse Roofing for assistance.

Hunter responded to my call and came out to inspect my roof that very same day. His promptness and dedication to customer service were truly impressive. After a thorough inspection, Hunter informed me that the repair would be covered under warranty at no additional cost to me. But he didn't stop there; Hunter went above and beyond by inspecting the rest of my roof to ensure everything else was in order. His attention to detail and proactive approach gave me immense peace of mind.

The repair work was scheduled and completed within a few days, and I am pleased to report that my roof is now in excellent condition. Hunter's professionalism, expertise, and genuinely caring attitude were evident throughout the entire process. It's clear that Firehouse Roofing values customer satisfaction and stands behind their work with integrity.

I wholeheartedly recommend Hunter and Firehouse Roofing to anyone in need of roofing services. Their commitment to quality, customer service, and integrity is unmatched. Thank you, Hunter, and the Firehouse Roofing team, for your exceptional service and for treating my home as if it were your own.

Alex was absolutely FANTASTIC to work with!! He walked us through the entire process and made sure all of my questions were answered..yes I had a lot! He even followed up to make sure we were satisfied with the work completed. If you are looking for a new roof reach out to Firehouse and ask for Alex definitely top tier customer service!

Alex Buchanan, our roofing advisor, is exceptional! Following the hailstorm in late 2022, I contacted Firehouse Roofing, and Alex promptly arrived to assess the damage. He identified multiple areas of impact and seamlessly coordinated with my insurance provider. His dedication and attention to detail facilitated a smooth insurance claim process. Even after the roof restoration, Alex has continued to monitor the situation, promptly checking in after storms. Following the latest bout of inclement weather (May 2024), I contacted Alex for another inspection, and he responded promptly, scheduling the inspection without delay. His commitment to his work and clients is truly commendable, making him an invaluable advisor.

A pleasure to meet and work with Brad . I recommend using a professional company that has been in business for nearly 30 years with an excellent rating with BBB. When a company chooses their representatives this well, it speaks volumes to the quality of work provided, the initial meet and greet, and the follow through to completion. Communication throughout a process is reassuring and needed for an incident that home owners may not deal with regularly. The quality of roofing materials is beyond reproach. The work on installation is stellar. And I really need to emphasize the communication provided during this process, superior!

On time, friendly, and quick to address the roof inspection activity necessary for an HVAC replacement. In addition, Jamison took time to investigate another section of roof I've had long standing concerns with from a previous roof install (not done by Firehouse). His willingness to assist despite being a separate problem went above and beyond in my opinion. He documented his findings and reviewed them with me in detail. I will be getting a quote next week for some repairs from Firehouse based solely on the courtesy and professionalism I experienced interacting with Jamison.

Skyler with Firehouse Roofing gave us exceptional service. He was very thorough during the process and readily available for any questions we had and quick responses. Working with this company made it easy and took care of all of our issues. Highly recommend and will definitely use again!

Manuel Greenlee. Came out to do a roof inspection. Very knowledgeable , polite young man. Found a couple of small issues that I’m able to take care of myself. Definitely know who to call if and when I need any roof repairs done.

My experience with Firehouse Roofing was extremely satisfactory. Blake Burns was professional, trustworthy, and courteous. Other members of the company were likewise. The repair work was performed promptly and was of excellent quality. Overall, a great experience. I will definitely recommend them to my friends.

Randy Nelson

Diego, the Firehouse Roofing representative provided great, fast, and reliable service. Very efficient and knowledgeable. I would recommend to other customers.

Diego was so friendly and did a wonderful job checking our roof! He’s thorough in showing us photos and describing any issues with the roof, we will definitely continue to use Firehouse Roofing for anything we need.

Our experience with Firehouse Roofing was great. Alex helped answer all of our questions. He replied to all our text in a timely manner. We received communication on what to expect the day of the roof replacement and the job was completed fast with no disruption to our schedules. Jordan the project manager was very friendly and informative.

Anthony is the best! He inspected my roof after an HVAC replacement and gave me a honest assessment and made sure the HVAC work was done well and any current issues that could be resolved, were resolved. And he's such a nice man and easy to talk with! Thank you Anthony!!

Recently, I had the pleasure of experiencing exceptional service that truly went above and beyond, thanks to Firehouse Roofing and, more specifically, Connor Moore. From the moment Firehouse Roofing came to my house, it felt as though a weight had been lifted off my shoulders, especially during a time when my home needed urgent care.

Connor Moore walked into my home not as a salesman looking to make a quick deal but as a caring neighbor ready to help me navigate through my roof repair. His approach was very refreshing and made me feel like he cared about his job. He treated my home as if it were his own, answering every question I had with patience and clarity, ensuring I understood every step of the process.

What stood out the most was how Connor made the entire experience feel easy and stress-free. It’s rare to encounter someone who makes you feel so at ease, especially when dealing with significant home repairs. He didn’t just restore my roof; he restored my peace of mind. The quality of work was impeccable, a testament to Firehouse Roofing’s dedication and Connor’s commitment to excellence.

I am so grateful for the service and care provided by Connor and Firehouse Roofing. I cannot recommend them enough to friends and family. In a world where genuine customer service seems to be a rarity, it’s heartening to know that companies like Firehouse Roofing and professionals like Connor Moore exist. They not only meet but exceed expectations, making what could be a stressful process feel like a breeze.