All reviews for Sub Zero Air Conditioning & Heating
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Hector came in diagnosed the problem and fixed it as quick as possible. As always he did an awesome job and got our AC back up and running. So thankful for such great employees and great customer service.
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They responded quickly when we called and came out in a timely manner! Each member was respectful and was knowledgeable! Quick turn around time and we were back up and running! Thank you!
-DDS Dental -
Sub Zero was OUTSTANDING! After doing a spring cleaning They found a freon leak and determined that I had a faulty compressor. They were able to replace the compressor under warranty and get us up and running BEFORE the Easter weekend - when I was going to have a household full of family!
VERY professional, friendly staff. Easy to work with. -
Have used SubZero for 8 years. They are prompt,professional,and competitively priced.They stand behind their work. 100%. Cathy who fields the calls in the office is extremely helpful and has a positive attitude. She is a Jewel,and has a "smile in her voice". ...John. Wisdom Devine Tx.
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Jesse was helpful friendly and willing to educate me about my A/C unit. It’s important this time of year in south Texas. Hector is also a good friendly A/C man. The ladies in the office are friendly as well. They will show up and give you options and I believe the pricing is fair. Give them a call.
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Sub zero is fast and efficient.
Hector communicates his arrival time and diagnoses your HVAC system like it belongs to him. Sub Zero gives you repair options and warranty options that fit your budget. It’s good to see that good customer service is alive and well when you use sub zero. -
Jesse was a wonderful person. His demeanor was very kind and helpful. Thank you Jesse for your service!
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Jack and Cezar were both professional and efficient. They took only minutes to diagnose and solve the AC problem. The rates were fair, and I especially appreciated their quick response time to our request for service. I will definitely call them for my next repair need.
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The Sub Zero service tech was not only professional but very knowledgeable not to mention he and his assistant brought an element of pleasure to the whole process! Our system was back to normal before we knew it!
Thank you! Thank you! Thank you! -
Thank you Mike and team for walking us through our options. Mike provided us with several options and walked us through the pros and cons of those options. Mike set proper expectations of the entire process. The tech team were great. They were respectful of our time and place. Both Mike and the team answered our questions. They cleaned and disposed of the old system. I recommend Sub Zero Air Conditioning & Heating for your HVAC needs. Success!
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Excellent service and employees! Everyone they have sent to my house has been incredibly respectful and communicative, but Hector truly went above and beyond. I'm very grateful for his help with a frustrating situation and the timely response. I will absolutely call them with any future needs. Small company with a big heart for their community, you couldn't ask for more!
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Fast, friendly, professional service!!! Provided an honest assessment and recommendation. Will continue to do business with Subzero in the future.
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Mike went above and beyond with amazing customer service when our HVAC gave out on us. He offered multiple options and explained them all thoroughly. He checked on progress while he was out of town as well. His crew was professional, courteous, and efficient! They even helped me carry in my grocery order while they were here. Support this small town business, you won’t regret it!
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Exceptional professionalism, friendliness & attention to detail. Very knowledgeable about what was agreed to in the call for service and adjusted price accordingly. Highly recommend!!
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A/C was not cooling. Repairman Hector Hurtado put in more freon with a follow-up diagnostic visit 2 weeks later. He plans a return visit to recheck for possible leak. Unit seems to be working fine at this time. I am a recent widow, so I do not know the price of these things. Husband always took care of this kind of stuff. Like the car....
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I called late in the evening after I got home, had an issue with my AC. I wasn’t sure if someone would come out but Jesse showed up at 8:30 pm and got me going.
Jesse is a very nice guy and knows what he is doing.
I have used Sub Zero in the past and will continue to use them in the future. -
The Sub Zero team is fantastic. Jack came to our home within an hour of my initial call. Extremely professional and courteous. Parts and labor were beyond reasonable! Thank you Mike and Jack!
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The only company I use! They show up when they say they will, fix what needs fixing, and keep things simple. Easy people to deal with, great team of individuals and the work is always solid.
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The team responded to our request with very short delays and helped resolve the issue we experienced with our Freezers and AC systems. Great team members to work with.
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I have been using Sub Zero for over 15 years. They never disappoint. The quality work and guarantee that they stand by their work is unsurpassed. I will never call another A/C company!
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Twas the night before summer, and all through the house it was hot as all get out, a real bummer no doubt. As we all sat nestled next to the window, waiting for a breeze all of a sudden we went “whoa!” There was a tip tap upon the rooftop, a click clack from the attic and the vents went whew. Was it Santa who bought Christmas? No! It was Hector and crew!
Hector and his team at Sub Zero installed a whole new system for my house, and it was perfect. The ducting was well planned, and the system was sized perfectly for our home. They worked fast and thorough and didn’t cost me an arm and a leg. Highly recommend these guys!