All reviews for Tech24

Great job!

Bruce was excellent

Bruce is great!

Did a great job on oven

Technician was very helpful and professional

Bruce was very helpful

BN2193 4/17/23 Blodgett oven repair

Bruce was super pleasant!

Excellent customer service. Fixed all issues

Knowledgeable, on time, professional. Everything I wanted/needed.

Took care of our refrigerator and gave good instructions on how to avoid future problems.

He was very nice person he was very helpful n great at explaining everything very clearly

Bruce was pleasure. He informed me and explained everything. He is a rockstar.

Bruce was excellent doing his job at Cinemark Central Plano and explaining what had happened wrong with our machines.

Tech came out to service a pull out under counter refrigerator, in the break room. Unit had no service valves to check pressures. Managed to spend 3 billable hours to say there was 1 temp sensor out of calibration that probably wasn't the main problem. Provided a price to install the new sensor and install service valves and recharge and test. Which would still not guarantee the unit would work. It was a better choice to just replace the unit as it sometimes is in these cases. Just felt like the on site labor was a little much for a unit that just slid out from under the counter to service.

I called in to ask to get Service, they told me in order to get a technitian i will have to pay upfront $290.00 for the driver to come & 1 hour service, & it would be 5 business day to get them to come to do the service

Just tried calling for a service call, and I got to say the professionalism was definitely not there. Super rude receptionist or whoever answers the phone for this Dallas number should just quit cause you sound miserable. They want $290 upfront!? Hahaha, yeah, right, who does that? Didn't even bother to try and hear me out about what type of equipment I needed service for either, oh well... just called from a billion dollar corporation with locations all over the damn place they just messed up with haha losers.

​"If you’re looking for a prompt repair at a fair price, look elsewhere. My experience with Tech 24 in Lewisville TX involved excessive wait times and a repair estimate that nearly matched the cost of buying brand-new equipment. Furthermore, getting a quote was an uphill battle—I had to follow up repeatedly just to get a price. Save yourself the time and money; find a more responsive service provider."