All reviews for Sailor's Air & Plumbing

Steven Underwood does excellent job explaining our service maintenance on heating and air each year. Any recommendations for repairs he explains thoroughly with no pressure. Highly recommend Sailor’s.

This was my first time using Sailor’s Air & Plumbing. Called this morning and got same day service to deep clean my mini split. It was very dirty.
Jaykob was awesome. I appreciate the job he did. Very professional!!!
Thank you!!!!

Cody just did my HVAC maintenance. He was very professional, knows what he is doing and provided me with an excellent quote for additional work I need done. I am very happy with the service provided by Cody.
Thank you Sailor's !!

Cody Lee, the technician that replaced the inside unit and repaired the outside unit, is a CAN DO man! He listened carefully to our concerns, and completed the job to perfection! We highly recommend Cody Lee with Sailor’s AC & Plumbing. Cody got it done when others couldn’t or wouldn’t do it.

Exceptional service coupled with an extremely qualified intelligent technician named Steven.
Many thanks Sailor's.
CWO(4) Randolph R Walley, USArmy Retired

I just had a great experience with Addison from Sailor's Air & Plumbing for a dryer duct cleaning. He arrived when they advised he would, educated me on a few things since this is our 1st home! He was very honest, friendly and made me feel at ease! I recommend this company 100% to any homeowner because they stand behind their work and I had already paid for the service but they reached out to me to make sure I didn't forget and got it scheduled right away! Don't find good customer service like this nowadays!👌🏾💯

Chris was great! Efficient and friendly.

JJ arrived at our home and was very respectful and knowledgeable about his craft. We really appreciated his organizational skills as well as his expertise. JJ provide us with a great deal of knowledge regarding continuous care for our air conditioning system. We would definitely call Sailor's for our air and plumbing needs.
Thank you JJ

Addison Neely, technician, came out to clean out the dyer duct. Besides expertly cleaning the duct, he also noticed that the connection to the roof was an old model and would allow water into the attic. Addison then was kind enough to explain the issue to the manager of the roofing company I know. That is now scheduled to be fixed. Addison went above board to help me out. Recommend Sailors
Air and Plumbing wholeheartedly.

The technician, JJ, was awesome! He was very personal and professional discussing our option’s, and answering out questions so we could make the best decision for us.

I highly recommend Sailor’s Air & Plumbing, especially JJ.

Steven Underwood always treated me & my home 🏡 with complete professionalism, courtesy and fair pricing. Will continue to use them in Providence Village.

Great company even better service. Highly recommend.

We received great service from Steven today. We make sure to get the maintenance agreement every year.

Steven is always the best! He’s knowledgeable and very trustworthy!

Addison cleaned dryer vent. Great job! Here on time, good communication, and a company we've used for years.

I called to get a routine A/C system check up. Our technician Cody was very knowledgeable and provided a detailed inspection report along with solutions. I was able to schedule him within the next few days for quality repairs and this has allowed me to be prepared for the upcoming summer. Great customer service and great company!

Sailor's Air & Plumbing did a great job taking care of my AC repairs on a couple of occasions. Steven Underwood did a great job, and answered all my questions.

I had a great experience with the AC service technician, JJ. He arrived on time and was very professional throughout the visit. He took the time to answer all of my questions thoroughly and made sure I understood the situation clearly. He explained the issue in a way that was easy to follow and didn’t rush through anything. I really appreciated JJ's honesty and willingness to help. Highly recommend his service!

Addison is the man, highly recommend

When getting estimates for HVAC replacement, I had the privilege of getting Steven out to talk to me. He was very professional and gave me a great education on what I should be looking for. I was impressed by his knowledge and feel comfortable in recommending them to anyone looking for long term HVAC needs.

Update 4-18-2026
Jose replaced our water heater today. He worked efficiently and carefully. He also inspected all of our plumbing fixtures inside and outside of the house. Jose was professional and explained processes well. The new installation looks professionally done, not like the “Who did this mess?” home builder installation.

JJ thoroughly inspected our HVAC system and explained our options well. He is well-experienced and highly knowledgeable of HVAC.