All reviews for Service Champs Heating & Air

Was not our 1st call because we had a maintenance plan with another company for our annual check up on the AC unit. To our surprise was not what we expected with not having had ANY issues on previous yearly check ups. Was hit with a hefty estimate that something was wrong with it. So we had a 2nd opinion done by Service Champs and so glad we did, checked out the unit again explained the readings and gave it a clean bill of health. Except what will have fixed under warranty. Thank you SC for going the extra mile and patience with us to explain everything to our satisfaction. Now time to look at a change in company maintenance plans for our system it seems. Thank you Eric for your honesty and due diligence on informing us of the issues.
Linda Gwinn

They tried to cancel my appointment the day after I made it for "emergency services" to other clients. They finally cancelled it on me this morning after repeated emails and texts leading up to it. Where I've done business it's first come first serve. I know those clients get you a bigger check.If it's an true emergency go handle it after hours if necessary. Cancellation reason given due to rain. Seriously? Here's my forecast for my service window of 2-4. Owner Eric and I had a good chat. Give'em a shot.

Technician clearly explained what they did and did not find, and then provided options for remedies.

Great service, on time and good communication.
Highly recommended.

I had a great experience today with Eric. He was efficient in servicing my A/C indoor and outdoor units. He showed me things that needed done for both units to get better use of them.
Lorie

He did a great job and I appreciate all the hard work he put into looking at my air conditioner problem

We were serviced today by Eric V., he came in very professional and knowledgeable about our a/c unit & thermostat. He located a problem and fixed it. Thoroughly informed us what could have caused issue and how to fix it now (and our future). It's best to have knowledge on the equipment in your home to understand why some things happen... a/c units might have to defrost if you have it on cold & it's cold outside but now u need the heat especially if it's been very low temps... however Eric didn't mind telling us! Thank you Eric for the info and fixing the issue, we greatly appreciate it and how quick & efficient you were... If we need assistance again definitely be calling for you!

My air conditioner stopped working, and the team responded promptly on a Saturday. They efficiently fixed the unit within an hour, demonstrating professional service and excellent communication throughout the process. Their service plan is also a fantastic deal, offering three visits per year to ensure the system is fully maintained. Highly recommended!

Dylan from Service Chaps did an outstanding job! He was profesional and very transparent with his work. We can’t wait to do more business with them in the future.

David was very helpful explaining how my units work, and what my options are for the work that could be done.

Great company with professional techs, who do not upsell services. Honest, timely and affordable.

The service tech, Dylan was very knowledgeable and considerate regarding walking in & out of the house due to mud in the back. He thoroughly checked the attic & outside unit & previous feedback of findings, recommendations & didn't pressure me into any additional repairs.

I thanks God for this company they are professional and efficient, David was very professional and keep updating of everything was going on with my unit I will gladly recommend this company to anyone thank you

The agent was very friendly and polite with professional knowledge of my system and was informative ,about preventive maintenance.

Our A/C went out over night in the middle of the Texas summer! We called them first thing in the morning, they actually cared about or situation talked us through some troubleshooting. Found a way to find us in the schedule within a little bit. David showed up, he is AWESOME! He found the issue within a few minutes checked the whole system for any other current issues and even some that could be showing up later. Answered and explained all our questions and concerns. Great company all around!

David was very knowledgeable about his job, and was very pleasant to deal with. He answered all my questions and made sure I understood the process. Very positive experience

Had my AC units serviced today. Eric always does a great job. I have had him replace and service several AC units at houses I have lived in. They always give plenty of notice prior to the appointment and arrive on time. I highly recommend these guys.

Exelente costumer service Tyrece Gray very respectful and professional very pleased with his service thank you.

We had our complete system replaced by Eric's team nearly 2 years ago. Had a slight issue which they took care of immediately and explained to me the issue. We just had a small issue (not their doing), set up a next day appointment and fixed our issue. Eric is a proud business owner that has a great team that we will be using at our new home for years to come. My wife and I appreciate you and your team. Highly recommend!

Mr James is excellent he took his time explaining a lot of stuff to me.
Highly recommended

James provided excellent service and he did good work with my A/C issue.