All reviews for Legend Air Conditioning & Heating

When we had issues with the units in our new house, Luis came out promptly and took the time to check everything over and talk us through the systems and necessary repairs. He's been a reliable, friendly presence at our old house and again now at our new house. Thank you, Luis and Legend Air!

Hands down the best customer service from Mr. Luis!!!
"Thank you so much for the thorough job you did on my HVAC system. Luis is very knowledgeable, honest, kind, and professional. You explained everything in great detail and addressed all my concerns. I truly appreciate your professionalism and will most definitely recommend Luis to others. Great customer service!"

Jason and team were great! Very thorough in explaining all our options. Would def recommend

Joshua was super helpful and found there to be an issue with our electrical panel and informed us. Electrician came out after and it definitely was the problem. Thank you Joshua!

We found a leak in our upstairs sink which turned out to be because of our failing air conditioning unit. Jason and Nate were available right away and were both wonderful and kind. They were super thorough in checking both the inside and outside parts of our unit. They explained all of our options in detail with us so we understood everything clearly. They also wiped up all the water that leaked, which they absolutely didn’t have to do, and made sure everything was cleaned up afterwards. I couldn’t recommend them enough! Thanks again!

I rarely ever write reviews, but my experience with Legend Air was so good I felt I had to share. Our upstairs AC stopped cooling, and with the Texas heat, we were desperate. Legend Air came highly recommended in our community, and they absolutely lived up to the reputation.

They were able to come out last minute on a Saturday (huge relief!), and our technician, Luis, was outstanding. He was kind, professional, and took the time to really educate my husband and me on what was going on with our AC. He didn’t just rush through—it felt like he genuinely cared.

Luis was also so empathetic when he went over the cost options, and instead of pushing us into something we weren’t comfortable with, he helped us find a solution that worked for us, addressed the most important concerns, and left us feeling confident.

In a world where it can be hard to find honest, caring service, Legend Air and Luis were a breath of fresh air—literally and figuratively! We are so grateful and will be recommending them to anyone who needs AC help. Even our dog loved him.

Great professionals! They were nice, extremely detailed, and very confident in their findings! I even switched HVAC companies to join the membership at Legend Air. I am so grateful that they came to fix my HVAC issues.

Nathan came out and checked our system. Everything went smooth. He answered any questions we had.

Luis was a wonderful tech! Explained everything we need to know about our systems and taught us the jargon. He was so sweet to our pets and kind enough to show pics of his pets. Hope he is our tech again.

Nathan and Jose did an excellent job. They were very careful and took care of every area of ​​the house when they cleaned my air ducts and vents. I'm very happy with their work…Highly recommend Legend Air!

Nathan and Jose came to clean my vents, ducts and the main units in the house. They were courteous, respectful but also friendly. It was a professional job with a human touch. I can't fault their communication. And they worked around my family, and puppies, who all had things to attend to in the house. Yes they might not be the cheapest or the quickest, but that's not what I wanted. I wanted a thorough job, done right. Legendary did that. It was also the hottest day of the year so far (100) and they must have sweat buckets in the roof doing the work, it was 80 in the house because obviously the AC was off. But when I took the photo they did everything they could to look smart, as you can see. That's two honest professionals. Jose also loves dogs as you can see from other reviews, and loved our Westies as his GF has one.

Luis did a fantastic job of explaining in great detail, how my AC systems work and what was going wrong with them. He was very thorough and transparent with everything he did. I was with him almost the whole time while he explained and worked. He took pictures of everything and gave me several options in how to proceed with repairs. Plus, he was super nice.

Salvador and Jose did an amazing job clearing out our ducts and getting our hvac system in nice clean working order! Very appreciated for the work and time they put in to get our system going!

Legend Air Conditioning & Heating is Highly recommended. Nate was our tech today and from the moment he stepped into our home he was professional and had excellent communication with me each step of the way and was very detailed in what he found in our indoor and outdoor units. He did a great job explaining everything. We would hope Nate can be our tech for all of our HVAC needs with Legend AC And Heating in the future! Good luck with your new baby girl that is on the way! Thanks again from the Alvarenga Family!

Jose did an outstanding job! He was professional, efficient, and clearly knew what he was doing. Legend Air delivered on their promise with an impressively quick turnaround—our AC was back up and running within just 24 hours. The entire process was smooth, and the quality of work was excellent. Thanks to Jose and the team, we’re now enjoying a cool and comfortable home again. Highly recommend!

This is the most professional, courteous, efficient company. Jose D. Is excellent, kind, delightful, someone you can trust in your home. Very respectful. I would have Jose come out every time. Jose made sure to take the time to cover up furniture and clothing. He cleaned the floors, made sure to ask questions and permission to enter rooms. He is very thorough. He is happy and positive. His manners and attitude is a testament to the the hiring process and the company. If every other company could resemble this man, and this company, they would retain business.
Edited to say: start to finish, this is the company to call, for all your hvac needs, from diagnosis to install, maintenance and everything between. The only company i will use because of there higher level quality.

I had a great experience with Luis from Legend Air. He came out to check my AC and quickly identified the problem. He explained what was going on in a clear way. The work was done efficiently, and my AC is running smoothly again. This team has helped me before and are reliable and knowledgeable. I definitely recommend Luis if you need AC service

Jason was a pleasure to work with. He was extremely knowledgeable and thorough. He answered any and all questions and concerns we had. He explained in detail all of our options and put us at ease. It’s never ideal to have the ac go out but if it does Jason is the perfect person for the job!!

I had an issue that my home warranty did not cover so I scheduled an appointment with legend air and electric through their website over the weekend and they were able to get someone out to check everything out on system by Monday.

If you like having someone come in and not walk you through every step of the way, then this probably isn’t the company for you. They sent out Jason and I have to say he was almost too thorough which is hard to admit. He went over every part of the system and explained his findings to me every step of the way. Completely opposite of what I have been dealing with when going through my home warranty company where they only spend 30 minutes on my property.

He did accidentally step on a soft spot on the ceiling and put a small crack in the bathroom, but if you’ve ever been up in an attic in difficult spaces you should know that it’s probably going to happen. He instantly apologized and said they would get it fixed without me even having to ask. Accidents happen, it’s how the company responds when they do happen is what you should look for.

I would have put 4 stars because of the crack (which isn’t a big deal at all) but the way he responded was sincere and professional definitely deserve the 5 stars rating.

TLDR: If you need anything done with your HVAC system at all, use Legends Air & Electric and ask for Jason.

Jason came by today to evaluate my HVAC system as it was not performing up to standard. Jason took good care of us during his visit and helped us design a new replacement HVAC system to replace our aging system. Thank you, Jason!

Liz and Luis were amazing! My heat is not working on the coldest weekend of the year! They helped in getting me an appt and an electric heater in the mean time. Their customer service was above board.