All reviews for Robertson Pools
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Excellent staff and superior workmanship!
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Service is amazing highly recommend their services.
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They are very helpful in learning and understanding a pool.
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Knowledgeable employees. Clean environment and great selection of pool supplies
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Kevin was amazing!
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Our old pool was demoed and a beautiful new pool came to life. Amazing design and construction.
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Amazing service and quick action after the hard freeze here in Dallas. Happy to have chosen Robertson a second time for our build.
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Absolutely responsive and they fixed and detected my pool leak after two other companies could not do
The technician took the time to explain and save me money if work wasn’t required
The follow up and support from the office was excellent
Most importantly they gave me a discount for serving our great country as a combat veteran
All veterans and families of veterans should use this company 100%
Highly highly recommend Robertson pools -
Loved working with Ben. His design was amazing.
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Best place to go for chemical check and to buy supplies for pool upkeep. Roger takes care of his clients. He uses computer reading of chemical levels, so u are not counting on some kid with a dropper. Have not used service department yet but will update when I do.
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Worked with Steve and he put together a plan for the backyard of my dreams!
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Gary Purdue recently came out to help with our in ground cleaning system. He showed up on time, was incredibly pleasant and fixed our issue quickly. He is professional and knows what he's doing. When I had another issue he took my call over Thanksgiving and had me run through a few steps on the phone. Then he called me back 90 mts later just to make sure it was working properly! That's service you don't see too often these days. Thank you, Gary!
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It was fantastic experience from concept to completion. Robertson Pools have responded immediately to any questions we've had. We will recommend them to anyone!
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I have been watching a Robertson Pool being installed in my neighborhood. The quality of workmanship i have observed has been top notch. I will be using them for my upcoming project.
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Great experience getting the pool of our dreams! We put off putting in a pool for years, not wanting to deal with the hassle, but Robertson Pools made the experience seamless! This will be our best summer ever!
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Robertson remodeled our dated pool and we have continued to use their weekly cleaning service ever since. Excellent customer service. Highly recommend calling Robertson for all of your swimming pool needs.
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Robertson Pools exceeded our expectations. The crew was punctual, professional, and left the site spotless. They were transparent about costs and timelines, and there were no surprises at the end. 5 stars!!
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Our experience with this amazing company, were top notch. Expectations were set from the beginning and held true throughout the process. 3 months later, and our pool is already completed and we are swimming. The process was smooth without a single hiccup. I can’t thank Ben (sales rep) and Mark (superintendent of construction) enough for always keeping us in the loop and answering our questions as a first time pool owner. If you are reading this because you are unsure of what company, I can promise you this is the one you want.
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I've been waiting until our project was complete to write this review. We just had a very small fiberglass pool installed. I was SO nervous b/c it's such a big investment and you never know what could go wrong. Let me just say, this experience FAR exceeded my expectations.
We worked with Nick on the design and sales process. He was AMAZING. Super responsive to every single email/text I sent him (which was A LOT over the course of several weeks). He was super knowledgeable and friendly - not a "salesy" salesperson at all.
The construction process was awesome. It was insanely fast - we had a big crew here so I know quality was not sacrificed - there were just a lot of hands on deck. The owner, Ron, was even here on-site for the installation.
Bret was our SI for the project- he was super cool and was also very responsive to everything and made sure his crew got the jobs done.
We had a couple of things that needed repair, which is to be expected, and they didn't skip a beat with the repairs. They were super prompt and took care of everything in a timely manner.
Karyn was the Construction Coordinator. I never got to meet her in person but all of my interactions w/ her over the phone & email were great! She checked in often to double-check everything was going well.
I seriously can't believe how great this experience was. I kept thinking - surely something is going to go wrong - but nope! They had us swimming in no time.
If it's not obvious, I'd absolutely recommend them! -
I recently had my swimming pool equipment repaired by Robertson Pools and I am extremely satisfied with their services. They installed a new Pentair filter, variable speed pump and new Intellicenter, allowing me to control all the equipment from my phone. This upgrade has made maintaining my pool incredibly convenient and efficient. The technician who performed the repairs was knowledgeable and professional, completing the job in a timely manner. I appreciate the attention they gave to ensuring everything was installed correctly and working properly. I highly recommend Robertson Pools for swimming pool equipment repair.
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I cannot speak highly enough about my experience with Robertson.
From Gary, who came out to give us our original quote, to Nick, who managed our resurfacing, everything was top notch. The communication was strong, the work quality looks excellent to my eye, and we were really made to feel like our job mattered to them.
To top it all off, I was having trouble using a hose vacuum in my skimmer immediately after the resurfacing (since I can't use my regular vacuum for a month). Not only did Nick come out on his own time to help me out, he didn't charge me, didn't seem rushed, and really seemed like he genuinely wanted to help. He even helped us optimize how our motor and valves were working.
Anyway, just a wonderful experience. I'd recommend them to anyone. The only problem is it's October and we have to wait through the winter to start using the pool again! :-)