All reviews for San Antonio Plumbing

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    5

    Eric was Awesome!!! Got it fixed right away. Very pleasant guy and if we have any issues we would like him to return and would recommend to others as well!!

    5

    Soon after submitting a claim through Choice, San Antonio Plumbing accepted it, and scheduled my appointment quickly. Dustin arrived at the time scheduled, and took care of the issue quickly. He was very kind, professional and full of knowledge. I picked his brain on several items, and he was happy to share his suggestions and knowledge. Thank you for taking the time to not only fix the clogged line, but, also go the extra mile. It’s really appreciated. Thank you for your hard work and dedication!

    5

    Robert and his assistant performed a search and repair on our main water line between the newly installed SAWS water meter and our home. He's very professional - friendly - knowledgeable in his profession. I highly recommend Robert if you're in need of plumbing repairs.

    5

    We had a clog blocking our kitchen sink, dishwasher, and a bathroom. San Antonio Plumbing sent a plumber (thanks Eric K!) in less than 24 hours, fixed the problem in 45 mins. Fast service and very fair pricing. Would definitely call again.

    5

    Eric was absolutely amazing. He was very knowledgeable and was able to figure out the issue immediately and had it fixed in just a few minutes. He was very kind and friendly and explained his whole process. Personally, I find it awkward not to speak to people working in my home, but we had great conversation as he worked, and he made the whole process comfortable. If I could give him more stars, I would. I'd recommend him 100%. Thank you so much, Eric. You saved my house and calmed my nerves. I greatly appreciate you. Anyone looking for a professional and reliable plumber, this is the guy to call, you'll be in great hands!

    5

    Eric Kiolbassa did a great job in taking care of my water heater replacement. He is very knowledgeable, personable, professional, friendly and caring. I would recommend this company based off of the service that I received from Eric.

    5

    These gentlemen did a fantastic job. Problem solved. Leak in the original 1985 pipe from the street to the house replaced. New pipe in place and meter is reading 0 gallons per minute.

    I would recommend this company. The service was quick.

    I just wish plumbers were less expensive.

    5

    Awesome to know San Antonio Pluming continue with the same excellent service through the years, as well as caring for their customers...no easy to find.
    There is absolutely no other company I would reach to take care of my home repairs.
    Kudos to Scott Soto and team for going the extra mile to do another perfect job!

    5

    Eric was great! He kept looking even when the problem looked like it might be resolved and then found a hidden problem. He did what needed to be done when most others would have given up and left. The whole company went about and beyond and got an emergency issue resolved. I'm not using anyone but them from now on.

    5

    Using San Antonio Plumbing was the best choice I could have ever made. My technician was Johnny Mabry and he was great. Besides his l professionalism, he stood out with his work ethics and workmanship. And honesty. The job was completed in a timely manner and I couldn't be happier. Great service. Thank you!!

    5

    Very happy with the service provided. I filed a claim through Choice Home Warranty and SA Plumbing was on top of things immediately. Service Tech Eric was very professional and took extra time to explain what was happening and what he fixed. Great job!

    5

    This was my first time hiring San Antonio plumbing to do plumbing repairs and all I can say is Wow! I was so impressed with the service and professionalism of Scott Soto and his honesty and transparency throughout the process. I will continue to use their services going forward as they truly deliver a great customer experience from the moment they reach out to you to schedule an appointment until the time they are done with the service repair. I was feeling very overwhelmed since this was a broken line in the backyard and digging had to be done etc… but the service that the whole team provided put me at ease and their follow up was phenomenal. Thank you San Antonio Plumbing and Thank you so much to Scott Soto for all the great work.

    5

    Found a fast leak in my house. Googled and found this on google maps. Called and they had Eric over within 45 minutes. Eric fixed everything and took the time to do it properly. Was very professional. Great attitude. Very kind and took time to explain everything. Considerate of our no shoes in the house policy without even asking. Thanks for coming through in a pinch!

    5

    Eric is a friendly man! He introduced himself, was open to any and all questions and when he completed the job, explained all that was done and things that challenged him and his team member.

    Eric said, “we are family. Feel free to ask anything you like. Don’t hesitate.” So I was very comfortable with him and the work he did on the home.

    5

    Very pleased with Scott and Ismaels work. They found the leak which another plumbing firm couldn't and fixed it in one day. They explained each step. And gave me a breakdown of what each step would.cost. I really appreciated their hard work and friendliness.

    5

    Hector did a great job. He faced some obstacles but handled them like a champ. 10/10 I’d ask for him again. Good job Hector.

    5

    Hector and his helper, Michael, did an OUTSTANDING job! Hector called to let me know he was on-the-way, arrived on time, and finished in record time. I've managed facilities construction projects for over 40 years in 22 countries and I'd be hard-pressed to find a better plumber, with subperb customer service skills to boot. Thanks for sending him and you've got a new client!

    5

    Has an issue with a leak with the tank on my water conditioner, connected to the water heater. This was on a Saturday afternoon. Called San Antonio Plumbing, and a very nice lady answered. Explained the issue, and she was able to schedule a plumber to come out. Justin W. showed up around 5:00 PM. He looked at the problem, and thankfully had a replacement part in his truck. He gave me the estimated cost for the work, which was reasonable, and I approved it. He applied the $125 weekend service call to the final amount. He fixed the problem quickly. I then asked him about a "water hammer" issue we were having. He checked our water pressure and it was showing at 97psi, normal psi should be around 60. He said our Pressure Relief Valve (PRV) had failed. We called the office back on Monday to ask for Justin to come back out. He stopped by on Tuesday to give us an estimate for the work. He and his helper came out early Wednesday morning to start ghe work. He installed a new box for the PRV and laid in some rocks to prevent ant piles. He was able to complete the work in less than a couple of hours, with minimal disruption of water. Once the work was done, he asked me to flush the toilets twice. No more water hammer. A job well done. Thanks Justin.

    5

    Dustin Gutierrez was very knowledgeable and professional. He offered different options and suggestions. He was very thorough in explaining the issue at hand and made sure I was confident in the work done. I would definitely recommend San Antonio Plumbing.

    5

    We had a stoppage that we were unable to clear. Called ny warranty co and they sent out Eric K. from San Antonio Plumbing. Very professional, relatable and just a pleasant guy. He got the drain fixed within 10 min and showed me what the cause was. Excellent customer service and if I am in need of any plumbing jobs, I will be calling SAP for help!

    5

    Dustin is AWESOME....he was so polite, professional & knowledgeable. He started my job looking for the water leak in the yard on Friday and he was due to be off on Saturday and I asked if he could please come back on Saturday and he switched his day off to finish doing what he was doing and not just everybody would do that and I really appreciate his efforts. Thank you Dustin
    Ms Vielma