All reviews for AMP Repair Houston

Great service! Very honest and professional

John is knowledgeable and provides trustworthy service. Will recommend to anyone.

This company is the best! Always available to help customer at their fullest. Very good response time and excellent work and follow up. Number 1 on my list.

John came out and serviced our refrigerator that was not working correctly. He did a great job and was extremely friendly and professional. Thank you!

Great experience with this company! The technician, John, is a super nice guy. He was professional and very knowledgeable. He had my washing machine up and running in no time.

I had a wonderful experience with AMP Repair Houston. They replaced the compressor in my LG Refrig which required an initial review and then a return trip to install. Great customer responses and great people to work with.

Absolutely the finest experience with an appliance repairman. Friendly, knowledgeable, and exhibits extreme care for customer’s property. Provided detailed description of his actions to resolve issue and also provided a better solution for dryer vent placement. Genuinely cares about delivering the best experience. Clearly AMP must be in Top 10.

Our 4 year old LG refrigerator was not cooling and there was a mix-up in scheduling technician from the place where we bought the appliance and the appliance manufacturer. I made an SOS call to AMP Repair just before the long weekend. Brenda was empathetic to our situation and went out of her way to schedule a technician visit the following morning. John, the technician was professional, knowledgeable and on time. He diagnosed the problem area, called the OEM for spare parts, scheduled an appointment with us for the repair work and completed the job on time. They did all this on trust basis without any paper work upfront. The appliance seems to be working fine now and many thanks to AMP for their superior services. I will definitely approach AMP for any future appliance repair work.

Appliances Made Perfect indeed! I highly recommend AMP Repair for your appliance repair needs. John arrived promptly when he said he would, which is a big plus in my book. He provided superior service at a fair price, and is one heck of a nice guy to boot! Best home repair service I've received in a long time.

I can not say enough about AMP Repair. John came out to fix our dishwasher and he was just awesome. He had to come out twice because he had to order a part first. He was so professional, polite and answered all my questions. He was on time and did a great job. Would definitely recommend them to everyone for any and all appliance repair's. Thank you John for a great job.

We are a concert venue and restaurant and we’ve known AMP for quite a while. Most repairs have been fairly straightforward and they have always more than delivered. It wasn’t until this past week that I really learned how great they were. We had a really difficult ice machine problem. It was tough to diagnose. Hard to find parts. I was ready to give up, bite the bullet and buy a new one. AMP hung in there and the machine is now good as new and the price was more than fair. Now one could argue that a repair company would always try to keep you on the hook fighting with an expensive problem when the better route would be to replace so they can rack up the hourly charges. Not these guys. On two separate other occasions they told me, “This is gonna cost you too much to repair. You will be wasting your money.” Extreme expertise and honesty at the same time? That’s hard to find. AMP fits that bill.

I've had an unfortunate experience with this company. Have had to have them come out 3 times to fix my fridge. The repair guy is nice but I had horrible customer service on the phone. Not sure how many people work at the office but it certainly isn't enough.

**In response to the comment: the customer last name is Rodriguez. Perfect example of poor customer service.

Set up 8am-12noon appointment over a week ago. Called to confirm at10:45am on date scheduled. Told that tech was running late, but they’d call back with information. Never called back. I called again at 12:15 and same person said the tech was running several hours late and she’d been too busy to call me with the update. Said she’d reschedule, but it would be another week. Guess they’re so busy they don’t have to keep their commitments to their customers. My suggestion is to find a company that values your business and respects your time.

Brenda in the office was kind and easy to work with the day of my service they had a system failure and could not take CC payments so we agreed when the ordered parts came in I would pay cash, I had a 10-2 appt and I was notified at 2:30 the tech was late and i wasn't home and had to reschedule. after numerous calls voicemails and a request for appt I was finally called back to make an appt collect the service fee and then they cancelled my appt and service without completing the services!!! VERY SHADYYYYYYYY DO NOT RECOMMEND!!!