All reviews for Houston Asko Repair

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    5

    Fast and efficient! Our freezer stopped working, and they came to the rescue. The technician was a lifesaver, and our frozen goods were saved!!!!

    5

    My refrigerator stopped cooling, and they came out the same day. Fixed it quickly and explained everything. Super helpful!

    5

    Great service! They fixed my washing machine quickly and it’s been working perfectly since. Very happy with the result.

    5

    The cooktop repair service was outstanding. The technician demonstrated strong expertise and ensured the unit was safe and fully operational before leaving.

    5

    Fast response and dependable service. My dryer stopped heating, and they had someone out the same day. The repair was completed in under an hour and the price was exactly what they quoted.

    5

    Our oven was expertly repaired by a courteous and skilled technician. The company scheduled the appointment quickly, and the entire process was handled with professionalism. We would not hesitate to use their services again.

    4

    Nice service!

    1

    Completely fraudulent company. Sent a repair person to our house who knew nothing about asko dishwashers. On top of that he was rude and dismanted the dishwasher but couldnt put it back together. The dishwasher is now completely totalled and has cost us over $1000. Never use again - buyer beware

    1

    Contacted this company for the repair of our Asko dishwasher and they scheduled someone to be onsite the next day. The technician that arrived was a subcontractor and not an employee of Houston Asko Repair. He was inexperienced and highly unprofessional. After several calls to the original service company to seek help it was determined that due to the circumstances of the repair and the lack of assistance from the original service company that it was necessary to have the technician leave our home. The technician was vulgar and disrespectful to me and my wife and wanted payment for a job that he was unable to complete. I requested the original service company engage with the technician; however they declined. It required us to call the local police to remove this person from our home. The invoice for the service diagnosis, parts, and repair was for a company called The Appliance Repairmen and I suspect they are nothing more than brokers for contract labor. They receive the payment for the initial service diagnosis. The technician is paid for all parts and the labor. The labor is a floating price as determined by the technician. None of this or the fact that the technician is a contractor was communicated on the front end by either the original service company or the technician. We will not be using this service again and would not recommend their service to anyone. I would recommend that if you require appliance service that you query the service company to ensure you are getting a quoted fair price and that the company has their own (W2) employees as contractors are paid by the job and can charge what they think they can get. Try to mitigate all surprises.