All reviews for J. Patrick Homes

Haven't moved to Houston yet but what I've seen on YouTube. Best homes so far

They built my home 16 years ago and I am a very happy J. Patrick homeowner. I highly recommend them!

Warranty department was very responsive and was able to assist with service immediately. I also received many follow up phone calls as well which is very appreciative.

I purchased a J Patrick home several years ago and have had many compliments on its beauty! Their sales and construction staff is top notch.

I bought my home from JPatricks 3 months ago. I had several issues. We had some communication problems in the beginning but all of the problems have been taken care of, after contacting with the right person.
I especially would like to thank the Warranty Manger, Steve.

We visited a JPH model home and were immediately wowed by their design, and thinking "we've got to have" the incredible master bathroom.
But we were much more hesitant about that community, and its location.
Sensing this, the salesperson kindly told us about a different community they also build in, even though she was not selling there - that may have been the most important factor of all. 2 years later, here we are in that second community. In a beautiful home, very well built, we got exactly what we wanted despite having to work with the JPH team "long distance." D. Berenger

J. Patrick built our home in Jordan Ranch!! It was beautiful and they completed our project ahead of schedule. They have been amazing and we would use them again. We have had no issues with our home and we have recommended them to several of our friends.

My wife and I had a great experience working with J. Patrick. The purchasing process was made easy and the house was ready a head of schedule. My wife and I finally have a beautiful home for our family. Everything after more than a year is in very good shape.

I have built a few homes and by far J. Patrick was not only the best quality but best value as well. The level of the finished product is considerably higher quality than the other builders in my neighborhood, with immediate equity. One of the few home builders I recommend without hesitation.

My wife and I have been living in our J. Patrick home for a little over a year and couldn’t be happier! We spent several years talking with realtors, researching builders, floor plans, neighborhoods, etc. as we looked to build our “forever” home. Based on multiple recommendations, reputation and flexibility to customize, we decided on J. Patrick. Lynn Lessing-Canales was our Sales Professional in Jordan Ranch and was incredibly helpful as we navigated the building process. She communicated regularly and kept us informed every step of the way. She took a personal interest in our build and was an advocate on our behalf on several occasions. From the day we signed the contract til closing day, Lynn went above and beyond to ensure that our home was everything we wanted it to be. We couldn’t have asked for anyone better! We can’t thank Lynn enough as she was the perfect person to help make our dream home become a reality. It’s everything we envisioned and more!

J Patrick Homes has consistently delivered innovative home design paired with artisan quality construction for years now. I am increasingly impressed with the models produced in their neighborhoods. The details really do make a difference, from the smaller choice of paint and tile to the occasional barrel arch or entry way “cake” ceiling pop up; it all comes together to create a stunning home. There’s a reason they have been recognized for their quality and all of those awards are well earned.

We were looking for a new home after I retired and had a recommendation from a friend to look at J. Patrick homes in Richmond TX. We were blown away by the floorplans they offered and the design consulting and also J. Patrick's pricing. Our house was built on time and has been the most rewarding purchase of my 69 years. I would highly recommend to anyone looking for a high-end , well built, home - it would be to your advantage to visit a J. Patrick model where ever they are available. We receive compliments from everyone that visits our home. Thank you J. Patrick for being an excellent home builder.

I highly recommend J. Patrick homes as a custom home builder! I used J. Patrick homes several years ago to build my custom new construction home and I was extremely satisfied with the entire process. From the beginning the builder was patient with us on selecting exactly which floor plan would work best for our family. We then had a great experience at the design center picking out specific pieces for our home. The team there was extremely helpful and there is no way we could have picked it all out without their guidance and support. We also loved working with our builder, Dwight. He provided updates along the way and if we had any concerns he quickly addressed them. The team also worked quickly to help us get moved in when we found out we would be having a baby shortly after we were scheduled to move in. We love our J. Patrick home and if we ever move again we would definitely be using J. Patrick homes again.

They built a home for us and for the first few months we knew the plumbing was not working properly. They sent the contracted plumber and they couldn't find the problem.We finally found the 2x 4 that cracked the waterline. These homes aren't cheap. I expected more.

The warranty service provided by J Patrick Homes is a sham. Lack of communication, no acknowledgement and denial that the problem even exists is how they handle the home warranties. The home that I purchased has a serious drainage problem. It was reported to them multiple times over the course of one year. They are refusing to correct it, and have offered several excuses. After getting tired of non-correction, I got an expert opinion on how to correct this problem, and was advised that a French Drain would resolve the issue. First I was told that HOA doesn't allow to build French Drain on my street (which was an absolute lie). Next I was told that the problem was corrected earlier by building swales, and clearing debris. It was another lie as you require a homeowner's permission to do that. They agreed to build swales. I asked to speak to Area Manager and insisted that they build the French drain instead. The resolution I received is closure of the warranty ticket without any resolution. I would be very cautious in choosing this builder again or recommending it to my family and friends. Poor warranty service and follow up.

Poor customer service, poor quality, etc
I bought the house 3 years ago. I filed the warranty request form 2 days ago regarding water leakage from my daughter bathroom flooring to the downstairs kitchen.
So far any warranty request I have ever filed, the first response i got was negative from warranty manager Steve Congram. Anytime I put a warranty request, I get an answer sorry this is not covered under your house warranty.
I filed water leak from the upstairs bathroom so this is not the roof leakage. The manager is saying it is the roof repair from a hurricane condition. Where does the roof come from in this situation and hurricane? This is inside my house on the bathroom flooring and not the roof. At least the manager could respond nicely saying we will send someone to have a look and check the problem. I see other builders giving the best service upon request. What is the point of buying so expensive house from J Patrick when you can get the same custom-built houses from the other competitor builders who give good service and workmanship.
So far the only good thing I liked was their salesperson.

Please beware of Jpatrick homes

DO NOT DO BUSINESS WITH THEM. they literally do not even reply to you. TERRIBLE CUSTOMER CARE

Very unprofessional....poor quality on work done...we qre going to approach corporate office next !

The sales agent at model homes in Aliana i.e. Jerry Lange was real unprofessional and rude while working with us and because of his unprofessional behavior we had to rescind our offer and had to suffer all the effort been spent while chasing him to discuss with us the details about the property. I will never recommend J Patrick homes due to poor customer service and unprofessional behavior of their sales agents.

So I’m not exactly sure which franchise this gentleman works for as he would not give me his name, but I was walking along after an appointment I had with a client in the neighborhood. He pulled over to tell me that he did not want my trashy company to put flyers on private residence houses. This gentleman was wearing the J Patrick homes uniform drove a yellow Jeep and was very rude when confronting me asking me not to put flyers up to advertise for my company that I work for I’m just doing my job and if he would’ve approached me nicely, we probably wouldn’t have had any issues. He decided to follow me around the neighborhood afterwards and his yellow Jeep like I didn’t see him. Now this is not anything to the company because I know their houses are very nice However, they’re building team very very rude and would not recommend working with them.