All reviews for Avatex Service Company

This is my second time using them. I called to set up some time and came out same day without even asking. I appreciate Alex and Victor taking care of me.

The installers were top notch, service oriented, and very professional.
I will continue to use and recommend Avatex.

Avatex did an amazing job. They were timely with their communication and their technician was efficient and professional. I would highly recommend.

Thank you so much...guys came in and got us up and running in no time...other companies were charging more just to come out. Very pleased with services.

Timely, professional, knowledgeable and personable….. everything was great including clean-up on completion….

The Avatex employee, Victor, who came by our house to give us a quote on some issues we were having with our A/C was very kind and helped explain the issue as well as solutions.

Was able to install in new heater within 2 days of discovering my old one was dead. And before the big freeze. Thank you.

Same day service and Victor did excellent work. He explained everything to me thoroughly.

Communication was great! I was given the price to install 3 ceiling fans, notice prior to arrival, and notice upon arrival. Very happy with the results.

Customer service is very responsive and attentive to what is needed. The price are reasonable. Victor is very kind and respectful. He did an excellent job.

Excellent work, I really recommend it!!

Jonathan has continued to do odd jobs at my location on the Gulf Freeway we run a used car dealership. He always explains in detail the problem and has a plan of action to resolve them. I highly recommend Jonathan.

It’s a job well done fixing our hvac problem and other issues. Jonathan was very responsive, always keeps us updated and his team did great.5 star for them.

I received a text when the installer was on his way. He was polite, professional, and did a great job! Will definitely call them when I have more light fixtures to install.

Highly recommend Avatex. Very professional and efficient. Jonathon came out within a few hours of requesting AC repair even though it was a Sunday and was able to fix it the same day!

Mario explained everything and did the heat maintenance to ensure my heater systems were ready for this winter.

These guys are the best. They did an amazing electrical job at my business. I recommend them a 💯 %. I know Jonathan and Victor since they were kids.

Greetings Avatex

I just have to say Jonathan and the other young man that came out to service my AC was excellent.  I really appreciate the information and they shared so that I had a better understanding of my AC and the care needed. I just had to let you know 5hey are a great team and I have already shared your information on Facebook and with my friends.

Thank you so much.

I had all my house fixtures upgraded in stages and each time the service was of great. The guys are professional and do quality work. Highly recommend.

Always so helpful!!! Especially as a first time homebuyer there is so much I don’t know. I appreciate the honesty and integrity! Very rare these days.

I’m so incredibly thankful for this company. Long story short, I’m a breast cancer survivor and patient and had put in an urgent request with Old Republic Home Warranty on Monday, August 28,2023. They dispatched to a different HVAC company who never answered my call to set an appointment, never called, never showed. I had a Medical procedure related to cancer treatment on Monday and cannot tolerate heat. Texas heat has been in triple digits and it never got below 87 in my home. After not hearing from The other company, I had to call my warranty company 4 times Monday through Thursday and that company guaranteed they’d be out every day, but never showed and still never answered my calls. They finally stopped answering the warranty company’s calls and so the warranty company cancelled that ticket and dispatched to AVATEX Thursday August 31, 2023, around 4:00 PM - just before Labor Day weekend. I have been so sick with the heat this week and I was dreading another several days of hell temperatures in my home. But AVATEX personally reached out to me first thing this Morning, Friday, September 1,2023 and said he’d be out today 2-6 PM! They texted me with the confirmation. And as it got closer to the 6 PM mark, I got a text to update me AND Jonathan from AVATEX Called to let me know he was still coming. I cannot tell you how relived I was. He was here and immediately saw that the compressor had overheated on the outside unit, burned through a wire and flipped the breaker. He was done in less than 10 minutes! He was so kind and professional and I’m so grateful that I do not have to endure the heat in my home. Thank you, AVATEX and Jonathan, for being our hero today and your compassion in making sure my health was a priority to you. Very grateful to you. And Houston is several hours south of far North Dallas. I highly recommend AVATEX and will request you through my warranty company for ANY HVAC issues going forward! I’d give more stars on this review if I could!