All reviews for It's Bugs Or Us Pest Control - Houston

Damond was very helpful and knowledgeable. He took the time to answer all of our questions and explained the process very thoroughly. We are going to use Bugs or Us for any pest issues in the future and will be asking for Damond whenever we do.

Donald is the best! He's very professional and very knowledgeable.

Great service. Professional and courteous technicians and super easy to deal with scheduling and billing!

Very responsive and helpful when I phoned to enquire about their services. They offer flexible services with the contractual obligation. Technician was very accommodating and friendly.

Great service and very professional! Ariana scheduled the appointment and Javier was the technician that came to my home to provide the pest control services!

Damond arrived several minutes ahead of schedule, completed the treatment promptly and thoroughly, and took care of several wasp nests as requested. All in all a very positive experience.

Customer service goes a long way, and when it comes to that, we won't use anybody else. Most places get your money and then push you to the side, but Calvin always responds to his calls and has it taken care of if not the next day the day after. I'd recommend him to anybody and have to all my family and friends. Im only giving him 5 stars because 10 isn't an option lol 👍🏾👌🏾

I was even able to text these guys with a picture freaking out all the way in New York and with horrible picture, and got the info I needed and advice to get rid of the little problem, he was very kind and quick to respond. I was so thankful I tried to pay for his time and he told me it was ok, he loved his job. Can't beat service from people that do it for the love they have for the work, so even in NY I recommend this company, thanks again Bugs or Us Pest Control! I can now rest easy.

Our technician was John and he was courteous, professional, punctual, and thorough. He checked our attic and exterior for carpenter ants and carpenter bees, and then put our minds at ease when he found no interior damage. Carpenter bees were the culprit and John treated all of the visible areas of holes/nests. This company was super responsive and sent out a technician to our home within a day. I highly recommend them 👏🏻.

We called for service, got the service the same day! Gary was great, knowledgeable, and funny. He took care of our ant problem and we'd recommend Bugs or Us to anyone! Thanks Calvin & Elissa!!!

Jordan is always pleasant and helpful when he come to the property. Appreciate his positive attitude and willingness to spray/treat whatever we have lined up for him. One of the best at Bugs or Us

The Technician Mr. DeAndre was professional, on time, very knowledgeable about his job and was very helpful with tips and suggestions for preventing this from happening again. Very Satisfied and definitely recommend this Business “Bugs R Us” for prevention, maintenance and pest management.

Fast and Friendly Technician. He arrived a little early and was done in about 15 minutes. He answered my questions and sprayed everywhere that I requested.

Great experiences for years. The tech just came back to follow up on small matter and did it for free. Excellent service.

Damond was great to work with! He was punctual, professional, honest, and very nice. We have used other companies in the past who were just downright rude (think snide comments, eye rolling, super late with no communication). Thank you, It's Bugs Or Us for sending such a great technician to help us out! We will definitely continue using you guys for all our pest control needs 😃

This is only the second service I've had with them, but so far they have been great. I have no issues with pests since they have serviced my home, and even if something does arise, they offer to come and retreat your home for free. The last service I received, the Technician John Few did an outstanding job in cleaning and servicing around my home. He also found a hornets nest in my back patio, and took the effort to clear it. And to top it off, he saw my displays and realized I was prior military, and added the military discount the company provides. Saved me more money! Before finding these guys, I had been looking at other companies, and very few offered a military discount. Definately recommend considering using these guys if you're looking for a pest control company.

I had 10 wasp nests and he got them all taken care of! Very polite, respectful, on time, and competitive pricing. Highly recommend hiring them. I will the next time I have bug problems.

WOW, I have so much to say.. The quality of service this company has proved to me today was beyond my expectations. They got rid of all my rodents inside my garage, it was like living in New York all over again !! Definitely got the southern hospitality treatment. It was also nice to have met an LGBTQ pest control individual today. Super cool the company supports the community. Shout out to BugsorUs !

Javier was professional throughout the entire spray, asked questions, inspected the property. Even quoted the owners words of wisdom on running a solid business and putting the customers needs first. Have been with these guys from when they first started years ago and do not intend to change.

Polite, efficient and overall great job.

The tech was prompt, professional and courteous! He did a through exam of our home and we are please to recommend their services!