All reviews for Sullivan Brothers Plumbing

Our new home had a leaking water heater hose that transformed into a gushing fountain within a day. With it being Sunday and us lacking the necessary tools, we shut off the water and frantically sought assistance. We dialed Sullivan Brothers Plumbing and left a message. In under two hours, greyson returned our call. He arrived within half an hour, giving us a heads up that the rates would be higher due to it being a Sunday. He was efficient, spending less than an hour on the job and even offered to inspect some additional concerns we had. He looked into an odd leak on our kitchen's external wall and suggested it could be a burst pipe. He proposed to return on Tuesday morning to mend it, helping us avoid the higher Sunday rates. As promised, greyson returned on Tuesday, spent around 90 minutes, and had the pipe fixed. Despite my initial reservations based on past reviews, we encountered no issues. We are extremely satisfied with the service we received from greyson, and the price was reasonable. We are pleased with the work done by Sullivan Brothers Plumbing.

Greyson installed a new gas line for our dryer where there wasn’t one before. We also needed a new vent put in, which meant he had to go through a brick wall. Even though it was raining outside, Greyson stayed polite and professional all day. His plumbing work was excellent and definitely five-star quality. By the end of the day, everything was finished up nicely. Later, I noticed my kitchen sink wasn’t getting hot water. After checking the hot water tank, which was very old, I saw that the pilot light was out and couldn't get it to relight. I called Greyson for help, and although he couldn’t come back right away, he tried to guide me over the phone. When it was clear my water tank needed to be replaced, Greyson went above and beyond by connecting me with another plumber he knew who was available right away. This really saved me a lot of trouble. As a new homeowner, I was so thankful for Greyson’s quick thinking and willingness to help. His patience and professionalism made a stressful situation so much easier.

Preston arrived with his assistant Shaun and asked about my plumbing issue. He then proceeded to remove some tile flooring to access the pipes. After locating the problem, he assured me it was fixable and got to work on it. Preston accomplished everything necessary to restore my pipes by replacing the one leading into the subfloor and ensuring the condensation water was properly draining outside. The work area was spotless when they finished and everything was put back in its place. The entire process was completed in just a few hours, which was quicker than I anticipated. Now, everything is functioning as it should thanks to Sullivan Brothers Plumbing. Great job!

We had a terrific experience with Shaun from Sullivan Brothers Plumbing. After receiving numerous quotes, we decided that Shaun was the most reasonable and suitable choice for the job at hand. We required a full sewer line repair, and the team promptly got started. By afternoon, everything was back to normal operation. The team was extremely friendly and made sure to tidy up after completing the job, leaving it just as it was when they arrived. We're excited about relying on their services for any future plumbing needs!! Much appreciated!

the overall service from sullivan brothers plumbing was excellent, starting from the customer service rep to shaun who called to let us know he was on his way. we couldn’t have asked for better or more thorough help! shaun listened to our plumbing concerns, checked out the problem, and after fixing it, went over everything with us. we had a brand new water heater that another plumber had installed, but it wasn’t working. shaun adjusted it and took the time to explain how this water heater works.

I've had the pleasure of calling on these skilled plumbers for help with two separate plumbing issues. One issue was a straightforward three-way leaky pipe replacement. Despite it being the end of their working day, they went out of their way to come and fix it so I could get my water supply back up and running. The other issue involved a damaged bathtub faucet that necessitated a completely new faucet and the sweating of all new pipes into the existing copper ones. These guys, whether it was Preston, Trenton, or Shaun, truly went the extra mile. There were no shortcuts; when you call them for a job, they commit and ensure it's done correctly the first time. Their pricing is also very reasonable, not causing a dent in your wallet. Based on my experience in Houston, I'd wholeheartedly recommend them to anyone in need of a reliable plumber. They're simply the best I've come across.

Sullivan Brothers Plumbing really came through when we had a root problem blocking our main sewer line. After a tough and pricey situation with another company, bryson was professional, detailed, and easy to talk to. i highly recommend them for skilled, reliable, and honest plumbing service. bryson quickly found the clean out, cleared out the roots, and used a camera to check over 100 feet of our mainline all the way to the city connection. he also checked our interior pipes for any other issues. The other company we called before didn’t do any of that, and they charged us much more without getting anything fixed. preston came by to help bryson with finding the problem, and both of them gave us great advice on how to avoid root blockages in the future. bryson even stayed longer to put in a treatment to help keep the line clear, and he was still there when the city water crew arrived. he explained everything to them, which helped everyone figure out the real cause of the issue. i’ll definitely call them again for any plumbing work!

As first-time homeowners in an older house, we quickly realized the plumbing needed some attention. Greyson and his partner came to our rescue not once, but twice, on a Sunday. They were incredibly skilled, professional, and quick in their work. Greyson also shared valuable insights about our drain system and tips on preventing future issues. The scheduling support from the office was fantastic, with helpful communication about their arrival. Overall, I highly recommend this plumbing service!

My house is over 70 years old and still has the original plumbing, so I was not surprised when the kitchen sinks backed up and didn't clear with any of the usual drain cleaners. I called Sullivan Brothers Plumbing and Shaun and Preston arrived first thing in the morning. They first tried to clear the clog from the outside cleanout, but because of the way the pipes were set up, that wasn’t possible. So, they switched tactics and worked from inside instead. The regular drain snake was too big for the job, so they brought in a smaller machine and spent a good amount of time making sure the blockage was completely cleared. Both plumbers were true pros—they wore shoe covers every time they entered my house, were very polite, and took the time to explain each step of what they were doing. With the Texas heat, I was grateful they worked so efficiently and kept everything neat and clean. I’ll definitely call them again for any plumbing issues in the future.

Shaun arrived quickly right after I called, ready to tackle my plumbing issue. He clearly knows his stuff when it comes to anything related to plumbing and even helped me understand what was going on. Before this, I had a few other plumbers come by, but none of them were as honest or helpful—they seemed more interested in upselling me than fixing the real problem. Shaun took the time to listen to what I needed and made sure the work was done right. I actually remember him coming to help my family with plumbing repairs when I was a kid, so it's great to see he's still bringing that same trustworthy service. Now, as an adult, I’m glad I can rely on him for my own home. It's a relief to have someone dependable, especially when you need quick help. I’m very happy with the service and will definitely call again for any plumbing needs that come up.

I’m very happy with the service I received from Sullivan Brothers Plumbing. When I called about a leak in my shower that was causing water to drip into my downstairs ceiling, they picked up right away and sent someone out quickly. Preston was really helpful over the phone, explaining the possible causes and what might need to be done, which made me feel at ease about the situation. He also suggested a restoration team to help with the water damage, and it was great that they worked together smoothly to handle everything. When Preston and Bryson arrived for the repair, they were both friendly and professional. They took time to explain each step and made sure I understood what would happen next. They cleaned up after finishing the work and made the whole experience much less stressful for me. I really appreciate how thorough and caring they were during the whole process. I’ll definitely use them again for any plumbing needs!

our water heater stopped working, so we called sullivan brothers plumbing since they always respond fast and really know their stuff. trenton came out and spent a couple hours checking out our gas water heater and carefully figured out what was wrong. even though he didn't have the exact gas control part with him, he did everything he could to help us. we were happily surprised that there was no charge for the visit. this is always our go-to team for plumbing problems!

our well pump's pressure tank stopped working and, to make things trickier, it was tucked away under the stairs behind the water heater. i called and talked to Greyson, who quickly sent Shaun over to help. Shaun got here fast and got right to work—he drained the water heater, moved it out of the way, and replaced the bad pressure tank along with all the connecting pipes. then he put the water heater back and made sure everything was hooked up and running smoothly. we had our water back in no time! the service was excellent and the pricing was really reasonable. we've used this plumbing company before and plan to call them again whenever we need help.

We had a bit of trouble when our washing machine stopped draining and water started overflowing. Sullivan Brothers Plumbing sent Bryson over right on time. He was friendly, careful, and really listened to our concerns. Bryson checked out the issue, explained what was going on, and walked us through a few ways to fix it. He answered all my questions and made sure I felt good about the process. The service was excellent, and we’ll be calling them again for any plumbing needs in Houston.

i was really impressed with the service! the plumbers got to our place in houston the same day, just a few hours after i called. preston was very thoughtful and called when they arrived instead of knocking loudly, since he noticed we might have kids napping from the stroller on the porch. they came in, checked out our bathroom plumbing issue, and fixed it super quickly. it didn’t cost much at all, and preston even took care of a small extra leak for free. i saved their number and plan to call them for any future plumbing problems. it’s such a relief knowing i have reliable, affordable plumbers i can count on, especially since we only have one bathroom!

sullivan brothers plumbing is an outstanding plumbing company! we had a backed up and collapsed sewer line at our place, so we called and were relieved to speak with a real person right away. they set up an appointment to give us an estimate for the weekend. preston gave us a call in the morning, right on time, and let us know he was on his way. he went under the house, checked everything, and confirmed the sewer line had collapsed. he quickly sent us a detailed estimate through a text link that we could easily review and approve. preston even offered to have a crew come out on monday morning to try to clear the drain line enough for us to use until we decided on the full repair. first thing monday, they called at 8:00 a.m. to ask if they could go ahead and replace the sewer line. we said yes, and they showed up exactly when they said they would. the two man crew was polite, professional, and worked efficiently. the entire replacement was finished by that afternoon, and everything was cleaned up nicely. they even arranged for the city to come out and clear the main drain line in the street, which had been clogged for a long time, so it helped out the whole neighborhood. we were very impressed by the crew’s skill and how easy it was to work with them from start to finish. we highly recommend their plumbing services to anyone needing honest and reliable help!

we had some trouble with our garbage disposal, so we called a local plumber and they were able to send someone out really fast. preston came by and spent a couple hours installing a new disposal for us. after a few weeks, we noticed it was leaking, so we called the company again. this time, shaun came out and took care of the issue in just about 30 minutes. shaun really knew what he was doing and got the job done right. customer service was helpful and made sure we were taken care of. i would recommend this plumbing company, especially if you get someone experienced like shaun.

When I moved into my new home, I thought all the plumbing was working fine, but it turns out there were a few things I didn’t know about, like how to use the water softener and maintain the kitchen reverse osmosis system. Trenton from the plumbing company was very honest and knew exactly what to look for. He inspected my water softener, RO system, and hot water heater. It turned out they all needed some maintenance and a few new parts, which he fixed right away. I’m really happy with the service and how everything was explained to me. I’ll definitely call them again for any future plumbing work!

We had a great experience with this plumbing company! After dealing with a tough sewage backup, some other plumbers had told us we’d need a full replacement, which was pretty stressful. Thankfully, after looking around and speaking with several plumbers, we met Greyson and Bryson from this team. They were quick to respond, very professional, and took the time to patiently explain our options. We felt comfortable and confident in their honest evaluation, and they ended up fixing our problem for a lot less money, time, and hassle than we expected. They also shared helpful tips for keeping our plumbing in good shape here in Texas, especially with the hot weather. We’ll definitely be calling them first for any future plumbing issues!

we had a big problem with our grinder pump when a pvc coupling came loose, and sewage from the neighborhood lines started coming back into our yard and even into our neighbor's yard. i called a local plumber in houston, and they got us on their schedule as soon as they could. bryson and the crew showed up, fixed the coupling, put in a new backflow preventer, and made sure everything was running like it should. a lot of plumbers don't want to mess with grinder pump systems, so it was great to find a team that really understood the job. trenton from customer service kept us updated and made sure we were happy with how everything turned out. i highly recommend them if you need plumbing help in houston.

i highly recommend calling this plumbing company if you have any issues with leaks or pipes in houston. preston was able to swing by on a saturday afternoon, right when we needed help. we had water leaking from an upstairs bathroom down into the kitchen, and he came by quickly because he was already working nearby. first, preston stopped the leak, then left briefly to grab his plumbing tools and supplies so he could fix the real problem for good. he really helped us out when nobody else was available and we were just trying to keep up with the water using a cup. we'll definitely call them again for any plumbing work!