All reviews for Ability Tree Experts.

Good work & fast when I needed it.

The arborist came on time . Recommended a couple of things to help the tree. Service was performed that same day.

Luis and his team did a great job of helping bring our Elm tree back to a healthy state.

Louis showed up on time to our consultation. Told me what was wrong with out live oaks (aside from being over grown) and his recommendation to help fix them and our sick magnolia. We made the plan for trimming all three oaks (one isn't a live oak). On the day of the tree spraying and root deep fertilizing the 2 man crew was on time, efficient and professional. The day of the tree trimming the much larger crew was early (about an hour) extremely efficient, quiet (considering they were cutting tree limbs), courteous and professional. They did a great job of trimming the trees without over trimming or giving what I've been calling all the tree trimming around us "a high and tight". They are just thinned out as they should be. They even cut back a couple of dead bushes that where in their way and cleaned everything up as if they had never been here. Fantastic crew. The foreman even insisted I do an inspection with him before they left. Especially since they left a limb that was initially supposed to be cut but actually looked better for balance of the tree left in place. Very happy.

If you really care about tree’s health, you should start with your trucks meeting regulations.

One of the rudest people I have ever spoken to. Met him in place of my father who was at work. Everyone was aware a non home owner would be meeting him. Had me describe the issue which was no problem but then immediately said he refused to speak with me and left. Absolutely disappointed by the customer service, and company as a whole.

If I could give this business zero stars I would!! I have given these guys more than one opportunity. (that does make me look like an idiot)The aborist is knowledgable but incredibly arrogant and very disinterested in other peoples time.

He stated what limbs would be cut on my oak tree and stated I would not need to be there. The workers cut the wrong limbs. They had to come out a second time -- I had to take off from work and make sure that they cut the correct ones.

I had some mushrooms growing out of the base of the oak; AFTER THEY HAD TREATED IT!!!! Don't believe that their use of the alledged treatment is helpful....do NOT spend your money on it. ($600 treatment--not worth it) I asked them to come out and look and stated I would prefer an early morning meeting. They called me two days later and set it for 3-5 pm on a Monday instead of a Friday that I requested. I needed to take some time off from work and then they call me at 4:20 the day of the appointment to state the arborist cannot make the appointment.

DO NOT USE THIS COMPANY!!!! Very undependable and arrogant. They were not apologetic at all. All the receptionist could say was she understood my being upset. ARE YOU KIDDING!!!!!

READ the other reviews. This guy is a total narcissist ......using this term beause I can't use what he really is. Michael Berry should apologize for recommending him. I will call his show the next time he brings him up.

Had a consult with Louis. The first 30 seconds were fine, until I questioned something he said, because I read something conflicting with his advice. He was immediately defensive. He said, “ well I would love to read that article, but what do I know!? I’ve only been doing this 50 years!!?.” That’s probably all you need to know for you to make an assessment, but I’ll elaborate.

I didn’t argue, just said ok. He could not get past me questioning him the entire consult. He made fun of what I asked at least 3 times, 1 time in front of my husband, to make a point. He finished the consult by listing his accolades and who he is on the radio with and all the big names that look to him for advice. Seemingly reinforcing why he should never be questioned and why I was a moron. 15 minutes later I paid him 65.00 for this. Another reviewer called him a narcissist. I can confirm. I would never work with such an arrogant person who can’t even handle a legitimate question.

Oh and he quoted 2500.00 to trim my two live oaks, that are not massive, that were just trimmed last year.

After Beryl, our trees had experienced so much damage, we decided to call Ability Tree specialists to come check. They advertise on Michael Berry and we listen to his broadcast. They came out to spray for insects that had invaded our oaks , threatening to kill them over time. I asked one of the men to be careful around the Koi pond. He took offense when I asked him because I spoke Spanish to him. He yelled at me “that He Spoke English!” I immediately apologized and said in English, to please be careful of the koi fish in the pond. There were five fish in that pond. Three of them 18 years old and the other two twelve. The next day I started loosing fish. I lost three over the course of two days. I feel he did it on purpose, labeling me a “Karen”. We called Ability Tree and told them the next day of our first death. They promised to call us back. It’s been three weeks and nothing. I’m warning everyone to be careful of hiring them. They may be tree specialist but the customer doesn’t rate even a phone call. And being a fur baby or a fin baby, they don’t care. Our bill was over $800.00 from them. The fish they killed were worth over $1800.00 . these are the two left

Wow I should have read the reviews here before I wasted 150.00 to have Louis be rude condescending and arrogant. I too asked questions and like other reviewers Louis immediately hit me with his hostility. I got a quote of over 6800.00 for two trees. He will not entertain questions or bother to educate his customers. Just pay up sucker. Stay away. Sad to see Michael Berry allow this guy as a “sponsor” and treat his listeners this way. Makes me think twice about using other sponsors.

Yep....Michael Berry should apologize....

I've never met such a jerk of a business owner as this guy. We were clearly wasting his time by asking basic pruning and shaping questions. He implied that my wife and I should get on the same page about what we want done, then he would quote the job. When we looked for further explanation about "topping" the tree, he said he had a laser pointer that he could use to show us where they would cut. But, it wasn't worth his time to walk to his truck to get it if we weren't serious about doing it.

Narcissist, arrogant, rude. Not to mention 4x the cost of our last arborist who quoted the same job. No wonder he charges $65 just to talk to you. Nobody will hire him once they meet him....

I wish 0 stars was an option. Louis was referred to me my my neighbor who’s trees are diseases so I wanted to have my own checked. I should have googled BEFORE calling. He was so rude and consenting. I had to ask him 3 times for the name of the fungal infection we were treating before he would tell me and then demand $65 after 5 minutes tops. I paid only to end the interaction but was so mad that I called and demanded my money back. I will give credit to Donna who was so polite and canceled my payment. After reading comments from my fellow reviewers I’m glad that it wasn’t just me.

Beware of the surprise $65 charge!!!
I called Ability Tree Experts because they are heavily marketed and praised on 740AM the Michael Berry show and the morning show with Jimmy Barrett.
I should have looked up some google reviews before I called like others have posted here previously. When I booked my appointment, I was not informed of the service/trip charge and would never expect a business charging you just for them to come out and give you a quote for tree trimmings. This is a shame that this business is using the shady business practices like this. If you are going to charge to come out to provide a quote, at least make sure that your potential customer is aware of the charge. I told Louis that I was not informed of the $65 fee and he stated that his office staff book many appointments and have standard questions and stated that "he doesn't do this for free". He had no concern except getting his $65 fee after I let him know that his quote was way out of my budget. I hope they improve their business practices soon.