All reviews for EZ Comfort Air Conditioning & Heating

Very quick apt in 30 minutes wow and straight to the point and explained and showed me pictures of what needed repairing

Juan Martinez with EZ Comfort is a rock star!!! He does excellent work, is a great communicator, knowledgeable about his occupation and super friendly. I highly recommend him.

Juan was very pleasant and knowledgeable about my equipment and the problem I was having. He had my unit running in no time.
I signed up for the annual maintenance program (twice a year) and he was nice enough to waive the cost of the service call and repair.
He also provided an estimate for electrical and gas connections on my house to be used with a portable generator in the event of a power outage.
I’m glad to have these guys on my “home”team.

Oscar and George were both really professional. It was fantastic that when they came to the door they shook my hand and introduced themselves. They were respectful of our home and keeping things tidy. They took care of the problem quickly for a very fair price. I highly recommend these guys.

Juan was amazing! He educated us on our ac system and ways to use it properly. Honestly 10/10. He got the job done and was able to provide the service I needed quickly

I appreciate the repair that was done on my house. I would recommend Mr Carlos and his team for all your HVAC needs

After dealing with multiple HVAC contractors, I finally found one that could diagnose my humidity problem without trying to sell me unnecessary equipment. Juan Martinez was very knowledgeable and experienced. He was able to troubleshoot the problem in less than an hour. I definitely recommend this company if you want honest solutions for any HVAC issues. 👍👍

We called EZ Comfort for issues with my AC not cooling. My attic is a very tight space and was very impressed how Phillip didn’t have any issue with inspecting the system. Other technicians wouldn’t even go up there. He was very knowledgeable and felt confident in what he recommended be done. The installer was quick and efficient and now my AC is working better than before and we bought the house brand new 9 yrs ago. After the repairs were complete Felipe inspected the work to ensure everything was working. Overall we are very pleased with their top tier service!

After my AC died, I contacted EZ Comfort. Juan Martinez came within 30 minutes. Juan was knowledgeable and helpful. Explained all the issues that were going on and the cost breakdown. I was given a clear understanding of what was covered under my warranty with my Trane AC unit.

Squirrels had gotten into my attic and damaged wires that blew a transformer in the unit. Juan was able to fix everything and sent me pictures of the damage and the repairs so I could see why was going on without needed to go into my attic.

Grateful that Juan fixed my AC with professionalism and integrity.

Estevan was amazing! Customer service is definitely 5 stars. He explained everything so well and even answered all of ours questions in detail. He came to fix our heater because it would not stay on and thankfully he was able to get it up and running like normal so we can prepare for this freeze! Highly recommend them!

After being without A/C for 3 weeks due to my home warranty company and the inept contractor they used, I was at my wit's end and decided to find my own A/C service. I called EZ Comfort Air and they were at my house within an hour and a half. Within 5 minutes they had correctly diagnosed the problem and set up a plan to replace my A/C and heating unit. The gentlemen who came out and worked to install our new unit were great and very professional. There was a mishap with one of the techs accidently halfway falling through the ceiling of my kitchen, however, they assured me they would fix it at no extra cost to me, and had a great sheetrock repairman out the next morning. Despite that, I am thrilled with the knowledge and professionalism of this company and their ability to do everything is an extremely satisfactory time frame. I look forward to the relationship I'll have with this company for the next 10 years (due to my 10 year service warranty on my new unit). I rarely give 5 star reviews, but I am very happy with my decision to call EZ Comfort Air. Thanks guys!

Felipe has always been very polite and friendly when he’s been over to my house. He always answers my questions and never makes me feel like I’m inconveniencing him.

Felipe was great. He helped me with the app and explained about the service performed to the house generator.

I had an excellent experience with EZ Comfort Air Conditioner Services . From start to finish, their service was professional, prompt, and top-notch. Marcello Ortiz arrived on time, quickly diagnosed the issue with my air conditioner, and explained the problem clearly. He provided a fair and transparent estimate, with no hidden fees or surprises.

Marcello was skilled and efficient, completing the repair with precision and care. My AC is now running better than ever, and I couldn’t be happier with the results. What stood out to me the most was their attention to detail and commitment to customer satisfaction.

I highly recommend EZ Comfort to anyone in need of air conditioning services. Whether it’s installation, repair, or maintenance, you can trust them to deliver excellent results every time. Five stars all the way!

Felipe was my technician that came out and he was wonderful!! He was able to figure out what was wrong with my unit and he was able to adjust some of the items in it so that none of the parts were laying on the wiring anymore to allow this unit to last a little longer until I can replace it since it is on the older end of a unit. I am grateful for his services because I had been without A/C for about three to five months at this point. He was so kind and patient while I was working things out to pay him. He didn't have judgement while I was sorting things out. Will use this company again and highly recommend Felipe.

EZ Comfort rescued me from Home Warranty shenanigans, after I hadn’t had AC for 10 days while in the middle of a heat wave in Humble that included daily heat advisories and resulted in a house whose ambient temperature was 90F from June 14th - June 24th 2023.

Their staff were able to get me on their schedule with minimal delays (when other companies were quoting 2-3 weeks into the future), with one phone call to the stellar office team. The Business Owner & HVAC technician, Juan Carlos, quickly diagnosed the issue and explained what options I had. His professional, polite, technical demeanor & explanation resulted in my family replacing the furnace, drip pan (which was inappropriately plumbed causing rusty water to constantly drip from our backup line rather than divert to the primary drain line) and installed a whole home surge protector. These updates should mitigate/eliminate future issues.

It is likely that local power surges placed strain on my capacitor (which had a burnt out terminal & char marks on the mounting frame), resolved a Gerry-rigged control board, and replaced the non- functioning blower. All these observations where ignored by my home warranty inspector who instead quickly insisted that I had a leak in my system that the HW wouldn’t cover & tried to sale me a “temporary fix” via cash that wouldn’t have addressed any of the true issues. Thank goodness I was smart enough to reach out to EZ Comfort who did a thorough system inspection to provide a technical disposition with appropriate records of their finding’s & recommendations for correction.

The EZ Comfort staff who came out to help (installation & removal of non-operating equipment) were professional and friendly, with much appreciation, thanks, and popsicles given to Juan Carlos & his team (Yoni, Jose, & the electrician).

The front of the office staff were equally as professional effective and just pleasurable to talk and work with to restore services. I am looking forward to using EZ Comfort for all my future HVAC & home services needs in the future as together we maintain & service my property through their helpful & reasonably priced maintenance plan & dedicated team of technicians & installers.

Thanks to the full EZ Comfort Team!
~ Andria Elkins

November 2023 Update... It's been almost 2 years since getting a Trane variable speed zone system and we're extremely happy with it.

The Texas heat dome this past summer was no match for how amazingly comfortable it feels. The system runs more often at lower (variable) speeds, which in turn keeps the humidity levels down in the house so that we can actually keep the thermostat at a higher temperature than we could our previous one speed system. But also it feels like just the right amount of coolness on us all the time, rather than how our one speed system blew hard until we were cold but then we felt hot again shortly after turning off. And of course all this adds up to much greater efficiency while using less electricity and a big savings each month.

Alfredo Sandoval from EZ Comfort has been coming 2x a year since installation to do checkups on the system as part of their service plan. He is extremely thorough, courteous and always makes sure all my questions are answered before completing his system checkup. So for BOTH installation and post-installation maintenance and service, I highly recommend EZ Comfort!
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Original Review (Feb 2022)

Amazing company! After getting several estimates with different types of ac systems, Juan Martinez with EZ Comfort helped me decide that a Trane variable speed zone system would be the best fit for our house. And they were the best price!
Installation went great. All their techs and installers were professional and top-notch. They repaired and in some cases replaced poorly performing duct work. They added new insulation to help with our efficiency. And Juan and owner Carlos made sure the zone system was perfectly configured and all my questions were answered before calling the job complete.
I highly recommend EZ Comfort!

Philip Mora and his crew removed and replaced all of our HVAC ductwork. We had experienced poor air flow throughout the bedrooms and bathroom in our home for years and final decided to do something about it. Philip came out and gave us a great estimate to not only replaced all of our ductwork but also add new ducting in order to balance the airflow properly. In addition, they also upgraded our coil casing and added an extra return and media filter. All of these upgrades really balanced the airflow throughout the house evenly. Philip made the entire job seamless, and his crew did an incredible installation job and also left everything very clean. We would highly recommend EZ Comfort Air Conditioning & Heating. Please give them a call with your Air Conditioning and Heating needs.

I was starting to have trouble with a 10-year-old Lennox system. I called EZ Comfort because of their BBB rating and Juan Martinez responded within less than 24 hours. He was experienced, knowledgeable, and not pushy in any way. He helped me I understand understanding my needs, And together we created a top-of-the-line Trane Heat pump system. I have a two-story home and we completely installed all new equipment, ductwork, a new air cleaning system;all top-of-the-line products. I had them add a Solar attic fan, and 14 inches of insulation in the attic as well. Juan spent an incredible amount of hands on time making sure I understood everything about the system and its controls and the thermostat operation. I could not have asked for a more comprehensive, caring, company. Juan was there every step of the way during the install during the controls and during the start up and the closeout. He even came a week later to help me with anything that might have come up in my education about the new system. We spent the day testing the limits of the app and thermostat programming. I cannot say enough about Juan Martinez and EZ Comfort. I’m now under the new warranty program Covering 100% of material in labor for 10 to 12 years and could not be happier. I highly recommend this company for any air-conditioning and generator needs, you may have. Truly an outstanding experience. ….. Rick

I had a great experience with Philip our AC technician. He was extremely polite, respectful, and took the time to clearly explain the steps he was taking during the inspection. He also walked me through his findings in a way that was easy to understand, which I really appreciated. It’s reassuring to work with someone who is both knowledgeable and communicative. Highly recommend his services!

In today’s world, it’s rare to find a company that genuinely dedicates itself—heart and soul—to delivering not just a product, but an experience built on integrity, passion, and top-tier service. EZ Comfort is a true gem in the HVAC industry. They’re not driven by profit alone; they’re driven by purpose. You can feel it in every interaction and every detail of their work.

From the moment I reached out, Carlos (the owner) and Felipe were incredibly patient, kind, and thorough. They took the time to walk me through every step of selecting the optimal HVAC system for my home, ensuring I felt confident and informed. Their meticulous attention to detail during installation was impressive—they didn’t just meet standards, they exceeded them.

What stood out most was their professionalism and respect. They arrived with a smile, wore shoe covers, maintained a clean workspace, and left my home spotless after the job was done. It’s the kind of care and courtesy that’s becoming increasingly rare.

If you're considering any HVAC project, I wholeheartedly recommend EZ Comfort. You won’t just get a system—you’ll get a team that treats your home like their own. Trust me, they won’t disappoint.