All reviews for Jones Air Conditioning

Kenneth will treat you right with excellent customer service.

True life saver 🙌🏾! Didn't try to over charge and was very fair!!!

Excellent customer service!!!! Best price and didn’t try to overcharge me.

If I could rate them higher I would!! 5 is all they allow but I rate them at a 10!! They were on time and fixed my problem FAST for a VERY REASONABLE price! I was about to pay waaaaay overboard with another company and the problem WASN'T even what they had quoted me at. I will forever be thankful for the person to put Jones number under my ring app because this is DEFINITELY a REALIABLE company and LEGIT!! I WILL FOREVER RECOMMEND this company!! ♥️

I would not recommend them. First thing they assessed my A/C and told me what the problem was the coil needed to be replaced and I agreed for them to fix it for 1800. The diagnostic was 60. They couldn’t fix it the same day so I was upset, and he left us with the temp in the house 83 degrees. He then called his boss and he told them to add Freon so that we would not be hot until the next day when it could be fixed. You would think that he would already know that if they are coming to peoples home to fix things. They scheduled it for 1:00 and I waited until 1:45 no one called so I left and didn’t receive a call until 3:45 stating that they were at the door with no answer??? Not acceptable. I told him that I gave the job to another company and I paid him 300 for the Freon. He said that it should last 1 month. The next day the temp began to rise and it was hot again despite him telling me that it would last 1 month. It didn’t. They didn’t even check to see if there was a warranty on my unit before they charged me this price. Do your research before you choose. I wasted 300 dollars.