All reviews for NexGen Heating & Air Conditioning, LLC

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    5

    We put in a claim with our home warranty plan. They send out people that tried to charge for a bunch of unnecessary things. I called the Nexgen team for another opinion and they came out and got us back up and running because they said it was the right thing to do. Their words. We will be calling them for any future needs. Honest and great team of guys. Hands down best experience we have had while living in Burleson!! Thank you for showing us integrity still exists!!

    5

    We set up an bi-annual maintenance service with NexGen. This was our second service for the spring. They were very prompt and Cecil who was the service tech was very friendly and polite. He did a very thorough job and explained everything to me. I would highly recommend this company for all your HVAC issues!!!
    Very happy customer 😊

    5

    Andrew and Zach were great they knew what they were doing i would recommend them to anybody

    5

    Excellent job. Jesus came within an hour, found issue with AC unit quickly, checked outside unit too. Very knowlegeable, polite, informative and courteous. I'll definitely use them again when needed. Thanks!!

    5

    Jesus was great. I thought my AC had something really wrong with it, but after talking to him, we realized it was because my cat was hitting the wires when he was moving around under the return air area. They are honest about the problems. I highly recommend them.

    5

    Was not a customer. Called they were willing to come check. That evening. Came back first thing in the morning. First grateful to God. As He placed this company and technician on the radar. Now a regular customer.

    Thank y'all. Truly appreciate.

    5

    Brett was very helpful and knowledgeable on the system we needed. The install was done in 2 days and was quick and professional! Thank you NexGen for taking care of us before summer gets here!

    5

    John with NextGen has been amazing! Super fast service and very sweet!

    5

    The guys were prompt, professional and made sure I understood everything. Very courteous and pleasant to work with!!

    5

    Technician was on time, very thorough and efficient, and explained everything he found during the inspection.

    5

    They have stepped in and been very responsive and have fixed many issues left by another AC company on our new home. Everyone is kind and professional. Highly recommend

    5

    You will not find a better company than NexGen. They are the best around. On time, professional, and answered every question I had. Could not be happier with the service and professionalism. Jesus did a great job. Would recommend this company to anyone that will listen.

    5

    Was not getting heat. On one unit gas turned off.
    On the other unit bad wire st unit at termedtst and unit. Work was done accurately.

    5

    Cecil was courteous and informative on 7/8. Mike who was here on 7/15 to fix it all did outstanding work and was very knowledgeable and courteous. John also was very prompt, courteous and efficient on an after hours call.

    5

    Thank you NexGen!! Great service!! They showed up in a timely manner and fixed my ac unit in the attic on the same day. Called at 3:30pm on a Friday and at 4:30pm the tech was here ready to fix the issue. Highly recommend NexGen!!

    5

    Excellant job Jesus Garcia! Thank you so much for helping us. Appreciate your help.
    Joel and Kim Park

    5

    Jesus was absolutely amazing! Excellent customer service and took the time to thoroughly explain the issue with a solution in mind!!!

    5

    If I could give 10 stars I would! Nexgen was so easy to work with. They got me scheduled promptly, and I had a technician on site in less than an hour, even though my situation was not an emergency, and literally could've waited. The tech, Ryan, was an absolute joy. He was polite, and very knowledgeable. He came in and reviewed everything, and had the problem fixed in no time. If you are looking for a solid AC company, this is it!

    5

    I was impressed with the technician’s knowledge and professionalism. He was very thorough, provided me with the pertinent information and left me with a great feeling of very good service. I highly recommend NexGen Heating & Air Conditioning.

    5

    Absolutely phenomenal company!!! They were prompt and efficient and had my AC running better than it ever has. Cecil (our tech) was extremely knowledgeable and explained everything in detail. They have my business hands down from now on. Thank you NexGen for your prompt attention to our family and home.

    5

    Jesus Garcia is a great AC tech. He was on time, prepared, and did exceptional work. The whole staff was great. The office staff is very polite and professional. I will be calling NexGen again for any future needs.