All reviews for PoolMaxx Professional Pool Services

Very happy with the service

WE USED POOL MAXX AND HAVE BEEN VERY HAPPY WITH THEIR SERVICE .

Mr Bill can take care of all your pool needs and more give him a call.

Poolmaxx is a really great company they install quality products and are very informative. I will use them again and recommend them to family and friends.

We are surely hands down the best pool company in Houston in Katy area we do all ranges of Pool Cleaning .Also we do Pool Coping ,tile and Plaster and we do gas lines and just the everyday variety of pool equipment give us a call Pool Maxx Professional pool service talk to Bill Williams he'll be happy to help you out.

I have used PoolMaxx for several years. I would give them 10 stars if I could. As most pool owners know, pool maintenance can be very expensive. After paying too much, for things not needed, I landed with Bill Williams and the PoolMaxx team. They have great integrity and do everything they can to maintain your equipment so that you avoid costly repairs. They are incredibly responsive and reasonable. I highly recommend Poolmax for all of your Pool needs

Poolmaxx has been servicing our pool for 5+ years. When I first was looking for a pool service company, I got 3 different bids and talked with each company owner. Although Poolmaxx was not the lowest bid, I was impressed with their honesty and customer service. Since making the decision to go with Poolmaxx, I have not been disappointed! They have a knowledgable staff and provide excellent customer service! When something goes wrong with my pool equipment or I have a question, they respond within a day. Usually they are able to come out to help me within 24 hours. I highly recommend this company!

Poolmaxx took over the care and maintenance of out pool after owner of Clarion pools passed away unexpectedly. We have had inconsistent service ever since the switch to Poolmaxx. Our technician showed up on random days of the week without any prior communication , frequently left equipment in the wrong settings, and let our dogs out into the neighborhood on multiple occasions. Eventually, Poolmaxx simply abandoned our account, stopped showing up, and refused to return calls or emails. There are too many good options out there to waste time or money on subpar service. Strongly recommend looking elsewhere.

Very , very, unprofessional ! We called them to help with our pool. They showed up for the consultation and said it needed to be drained. We agreed on the price and we later set a date for it to be done. No one ever showed up or called to say they would be late,. We had to contact them. They did not even apologize. They said they could be there the next day at 9 am. Again no one showed up or called. Two days of work I missed because of them.

Contacted this place in late May of 2022. The owner was responsive, courteous and pleasant to speak with at the time. They came out and fixed both a damaged ball diverter valve and a leak at the bottom of my chiller. Took them less than 30 minutes to complete the work for $570.

Less than 2 months later my chiller starts leaking again in the same spot so I’ve attempted to reach out to the owner Bill and he has not responded.

In short, unfortunately for me, this is the second time this has happened with a pool repair firm. They will not stand by their work. There is no reason for this. I would not recommend this place at all. Hopefully, I’ll find a reliable pool repair firm that I can work with for as long as I have my pool.