All reviews for Keller Services Heating and Air Conditioning

Unfortnately, my two AC units broke down within one week that I had to call Landmark home warranty to get fixed. Fortunate, they assigned my request to Keller services (I specifically asked for them the 2nd time). Brian was knowledgeable and very professional, showed up on time, explained the details, not just fixed the issue in question, but also checked both inside and outside units to make sure the entire system works as designed. I'd not hesitate to use them in the future, even outside home warranty. Great job!

Keller Services provides top notch support. Called early in the morning as my AC system was blowing hot and they were onsite in a few hours getting me back up and cooling again. This has been my experience not just once, but several times with this company. Brian and Nils really know there stuff and how to provide great customer service!

Have had 2 HVAC systems replaced by Keller Services. High quality work at a reasonable cost. All maintenance work is also very well done. Brian makes sure everything is done right.

A/C went out on Friday, I called Brian at Keller Services. He came out later that day and said one of my units needed replaced. He recharged unit to get me by unit Tuesday. They followed up with a call on Monday to be sure we were still cooling in our home. They came out Tuesday and installed unit. Brian came by in the evening and said he thought that the fan was making too much noise, so he had a tech come out the next and replace the fan with out me asking. The filters are in a different area and i ask about how to change them and he said don't worry we will come out and check them twice a year. Brian and his wife Brandy were very professional and on point. i could not be more pleased and i would highly recommend them to anyone.

Excellent service and response time. Josh did a great job repairing our AC unit and providing recommendations. He was a true professional, and someone who can be trusted. I highly value his service and this company. They are honest and do not oversell unnecessary products.

We have been using Keller services from the very beginning of our home ownership. They inspected the HVAC units in our house before we purchased the home and were extremely thorough. Brian was able to explain his finding in a way that made clear which items needed to be addressed prior to purchasing the home and which items could be something that just needed to be monitored. After purchasing the home, we signed up for the bi-annual service plan. We were a little hesitant at first because their plan is on the higher cost range when compared to other companies, but with Keller Services, the extra cost is for a reason; thoroughness takes time. Not once have we felt that the recommended services were not warranted or that we are being upsold extras to pad the invoice. A trust worthy contractor is worth their weight in gold and Keller Services definitely fits that bill. We cannot recommend them enough and will continue to use them for all our HVAC needs.

I have used this Keller Services for semi-annual maintenance of our HVAC. Their technicians are knowledgeable and responsive. I also had them install the light that helps purify the air. The dust reduction in our house has been amazing.

Jason provided excellent and timely service. He performed the services required without trying to upsell any other services. We look forward to working with Keller Services in the future.

I've used Keller Services for the past two years through an annual maintenance contract (very reasonable price) that covers 2 proactive services per year. Once for the furnace in the fall and the other for the AC in the spring. The engineer checks everything and provides a detailed report in addition to recommendations of what may need replacing or what should be replaced. So far with the proactive services I've not had any issues, but know that if I did they would be at my home very quickly. I like the fact they are a local family owned and run business that cares about customer service.

Second time using Keller Services - great experience both times. The technician is knowledgeable, friendly, and extremely quick. They were able to dispatch a technician to our house within less than 24 hours from our initial call. Prices are very reasonable. We will absolutely continue to use Keller Services for our future AC needs.

Keller Services is top notch! Brian was out to our home in less than 24hrs, in the heat of the day! He is so very knowledgeable and got us back up and running quickly and efficiently. Thank you Brian for taking such good, honest care of us! Highly recommend to anyone needing good reliable, fast service!

Great service and very informative. Highly recommend. They inspected the entire system. Jason was very helpful and explained everything.

Keller Services answered my after-hours call and came out right away. Brian did a fantastic job getting my system back up and running quickly. He also performed a thorough inspection and handled some cleaning and minor issues at my request on the same service call. I appreciate his professional approach to service!

I live in a rental house & my leasing property uses Keller Services for AC maintenance. Leonard has been to the house a couple of times now & he’s the best! He’s always so friendly & makes good conversation. We haven’t had any problems with our AC or heating since he has been providing us with seasonal maintenance whereas the unit had issues before.

Thank you, Brian and Brandy, for your kindness and efficiency. We were able to get an appointment the same day, and Brian knew right away what was wrong with our air conditioning unit. He was very thorough in his explanation of the problem, and gave me some insights how to help keep the unit working efficiently through the summer months. I would highly recommend this family business!

Brian is probably the most qualified ac/heating technician that we have ever had. Before him, our ac unit would breakdown at least once a year and sometimes twice. And it always seemed to happen when we had quest over. Now with Brian’s service, issues seemed to have disappeared. We have comfort in knowing it will work properly. Also we purchased the maintenance plan where he stops by twice a year and ensures the unit runs properly. I highly recommend this company.

We used Keller Services to replace two AC units. Brian assessed our situation and educated me about all our options, provided his recommendations and was super responsive in answering all my questions. We received quotes from 3 other companies but I felt most comfortable with Keller. He didn’t try to upsell me on stuff we didn’t need, and when I asked about replacing the older furnace on a third unit in the house he told me he didn’t think it was necessary at this time. Once we decided to go with Keller, we had our new units installed less than a week later. The installers were respectful of our home and very professional. So happy we went with Keller and highly recommend them to anyone looking for a responsive and dependable HVAC company.

Our original units were aging after 30 years of dependable service, and it was time to pro-actively replace everything before the old systems failed at an inconvenient time. I received multiple bids from other competitors but selected Keller Services for many reasons, not just price. Brian completed the installations in a timely and professional manner, including all the extra details required in updating ducts, wiring, pads, etc. They were careful to keep things tidy and cleaned up above my expectations at the completion. No problems what so ever! Brandy is very responsive to emails and any questions. I have total confidence in the way they take care of their business and would recommend them for any HVAC need.

Keller Services is AWESOME! If they miss your call, they will call you back within minutes. They'll send someone out in the same day. Brandy and Brian make a good team. Brian will tell you exactly what is wrong with your unit, and give you an estimate up front. He will explain everything he does while working so you have a better understanding of what is going on. Great service. Great people. Very reasonable price! Highly Recommend!

Had an well known AC company come out and immediately try to get me to buy a 25k ac unit for our home. Didn't feel good about them so called my warranty company and told them I needed someone close to us in Roanoke, TX. They sent us someone from Keller Services. Right off the bat things were a lot different They took the time to actually figure out what was going on with our unit and why it wasn't cool like it should. They spent a good bit of time doing this. Once they finished, they explained what would need to be done to repair. At this point, I initiated interest in buying a new unit, not them, and our discussions began.

We decided to purchase a new unit and did a little bit of shopping around. We then decided on a top of the line AC unit from Keller services and couldn't be happier. Keller Services Prices was very competitive and fair. They redid some duct work to make the unit more efficient and they took the extra time to explain our purchase options and what they suggested to get our house to be the most efficient.

The new unit was installed in one day. There were some issues getting some of it to work after the installation but Keller Services was there to be sure everything went smoothly. The service team stuck around and didn't act like they needed to leave even though the final resolution was after 8:00pm during the week.

We have not had any issues yet but if we do, I feel competent that this company will be there for us if we need them to be. I highly recommend them if you need AC repair or are looking for a new unit.

Great Company!!!! I called Keller Services Heating and Air, because of their google rating and reviews. I was thrilled with the SERVICE provided to me. I couldn’t have asked for a better experience. My technician, Briar, was very professional. Briar was very kind, kept me informed and respected my property.
I would highly recommend this company for your heating and air needs. I also purchased their maintenance agreement which was very important to me. I encourage you to inquire about their maintenance agreement. Peace of Mind, Priority Service and discounts. I was thrilled to have found Keller Services. These days, kindness and staying informed on the job is very important to me. Hired Keller Services for the third time. So happy with the Service today. Jacob was my technician. Amazing young man. Jacob represents this company very well. Jacob explained everything to me… very courteous and knows his job….. hire this company.