All reviews for Frost Heating & Air

I have used Frost for 18 years and they never dissapoint. From Ashley taking my call, to Marion pe visiting each of my 3 units for quarterly check up.
He discovered a leak so appreciate his ability to find it AND fix it before it became a big problem.
The culture and how they take care of their clients is proven, and consistent, from start to finish. Well done, Frost and TEAM!

Frost Brothers rescued us from a disaster install from another company about 8 years ago. They have taken such good care of us, we've purchased 2 new units from them. We've watched Robert, one of their long term employees, grow with the business and can't say enough good about how professional he is! He really cares and is honest, that means a lot in this business to customers. Frost Brothers is lucky to have Robert and he is clearly proud to work for this company. I highly recommend Frost Brothers for all your HVAC needs !

Diego H has provided outstanding service! He takes time to explain what he is doing and what potentially needs to be done. Customer service is excellent in responding to requests and providing calls/texts prior to arrival.

Just had Frost Heating & Air install a New Honeywell smart thermostat. Micheal showed up on time and was ready to go. He got the job done and stuck around to make sure everything was working was it should be... definitely 5 star service

The technician was timely, professional and well educated. Easy to get an appointment with, as well. They didn’t push anything extra on us as homeowners. Just fixed the problem. Highly recommend!

With the cold weather coming in today my heater stopped working and it got down to 62 in my home before I decided to call someone. Shawn arrived 30 mins after I called into their office. Not having any idea what it could be. He took the time to explain what was wrong and was able to repair my heater. My home is currently back up to 73. Just want to thank Frost and their team for helping an old lady out!

Diego Hernandez did our service on our AC units this year and was the most thorough and knowledgeable technician we have ever used. He found a leak in our coil. He took a video of the leak and because of that we were able to go to the original manufacturer and get it covered under Warranty . He is polite, professional and I could not recommend him highly enough. This is the first time I have ever taken the time to give a review. That tells you how highly we would recommend him.

Our air conditioning broke down on the hottest day of the year. I called frost brothers on a recommendation from my next door neighbor. They sent someone out that day diagnosed and the next day they were there replacing our entire unit. Very happy with their work! Alex, lead installer was kind and answered all questions we had. These men are extremely hard working and so polite. Al x runs a great team! They cleaned up nicely after finished. I would highly recommend Frost Brothers for any of your air conditioning needs. Very cool and pleased customers here!

I chose the right company when I chose this one. I live out of state and have family living in the home. When it came time to install a new unit a few years ago they were competitive in pricing but most of all did a fantastic install. Anyone who answers the phone is polite and professional. They listen and get me on the schedule quickly. I've had routine maintenance done and every tech who has come to the house has been awesome. Courteous, knowledgeable and professional. They've found issues with a couple items and had the parts replaced under warranty. Being out of state and having Frost there to help with any issues makes it very easy. I am recommending them for all your A/C needs.

They were highly recommended for being fair and honest. First Hearing & Air did not fail. It makes you feel secure when you find an honest repair company. I will spread the word.. Lantana you will not be disappointed….

Our regular Frost mechanic Selvin has always been great with any assistance we need with our A/C/heating system. He is friendly and very knowledgeable with any questions we may have. Selvin is always on time with our biannual appointments to replace our filters and check our system. I highly recommend using Frost for any of your heating or A/C needs.

From start to finish this was the most professional and easy to work with company. The job was completed to perfection and I am thrilled that out of all of the bids that we received, we moved forward with Frost Brothers. Shawn was really great to work with. Rather than pushing a sale he push education and information and allowed us time to make the best decision for our home. We are excited to have Frost Brothers as partners in servicing our A/C needs for many years to come.

It is not everyday you experience a service contractor who hits all the marks, but Shawn and Aaron at Frost did just that. They were punctual, professional, and have a ton of experience between them. I've used them now for three projects, three different AC units at different houses. Two they were able to repair very cost effectively, without trying to upsell me to a new unit. The other unfortunately did require a new unit (it was 25 yrs old and on life support) but even then they took the time to lay out my options in terms easy to understand and answer all of my questions. I will definitely be using them for all of my future HVAC needs.

Recently need two units replaced.
I was looking for a new hvac company as my old guy sold out. I contacted Frost Brothers. Ashley Frost was open and honest and communicated effectively. Diego and his crew did a great job with the installation. I was very impressed with the young man and his professionalism. I would definitely recommend this installation team. Thanks guys for all your hard work.

Marlon, Jonny & Michael were fantastic. They were on time and cleaned up when they left.

More importantly the install looks great. My previous furnace looked like it was held together by bubblegum and baling wire . The new furnace install looks professionally done and rock solid.

Also a shout out to our technician Selvin who identified the problem and came out on a hot Saturday afternoon when our AC died on us.

One other comment is how quiet the York outdoor condenser’s are. Much quieter than my Trane or Lennox unit

I've had a great experience with Frost Heating & Air. The technicians I've worked with have all been honest, knowledgeable, and hard-working. Shout out to Marlon, Jonny, and Michael for their great work in getting me fixed up with a new air-handling system.

I couldn’t be happier with the outstanding HVAC installation provided by Frost AC team my family worked with: Ashley, Jonny, Marlon, Diego, and Gus. From start to finish, the team was professional, efficient, and incredibly respectful of my home.

Ashley was fantastic with organizing the team and being very respectful coordinating the needs to my young family.

Jonny and Marlon handled the installation with true craftsmanship, demonstrating impressive technical skill and attention to detail. Diego and Gus worked seamlessly earlier the SAME day diagnosing the problem ensuring everything was done neatly, safely, and right on schedule.

The end result is a perfectly installed system that runs quietly and efficiently—exactly what I was hoping for. It’s rare these days to see a team work so well together and take such pride in their work.

Highly recommend this crew and company for anyone looking for top-quality HVAC installation. Thanks again, Ashley, Jonny, Marlon, Diego, and Gus—you all did an amazing job!

I’ve been a Frost customer for over 15 years in 3 different homes and Frost is our trusted go to for new units and well as maintenance and/or repair! Their maintenance program is wonderful! Selvin comes twice a year to make sure our units stay in great condition as he provides a thorough inspection and changes our filters. Recommend 10/10! Both Selvin and Frost!

We had our AC go out during a climbing heat wave. So we called Frost AC and in less than 15 min Diego and Gustavo were here diagnosing our problem. The repair took less than 30 minutes and the price was reasonable. Would recommend their service to anyone in need.

Ashley and chloe are literally the nicest humans ever. Every experience I’ve had since purchasing my AC unit has been spectacular with this company.

We had an excellent experience with Frost - prompt and expert service. Marlon, Jonny and Michael were courteous and professional.