All reviews for Petri Pools

Petri Pools is fantastic! They did a remodel of our pool last fall and did an excellent job. They walked us through the whole process and delivered exactly what they promised. We had a small problem recently and called them. They came out within a couple of days to check it out, they acknowledged a repair was needed, scheduled it, handled it and completed it... perfectly. Can't even see where the problem was now! They are a pleasure to work with!!
Since the remodel we have used their weekly cleaning services. They do a fabulous job on that end of the business too. After hearing for years that our pool had algae as a result of "Carrollton's bad water" our pool is clean and clear all the time. Turns out we didn't need better water, we just needed a better pool service and Petri Pools was it!

Mike Rakes represented Petri Pools with excellence. I had 50 million questions and he answered my texts! Showed up and checked to make certain everything was going properly every day but didn't bother us...just got the job done! The pool is beautiful and perfectly done. The demo, plaster & tile team was focused and succinct in their work. Not supposed to talk with them or change things up if there was an issue so I didn't (Mike was my contact...I changed plaster color the day before the team arrived with no problem...and glad I did).
I only said 'hi' and 'thank you' and 'can I take a picture'...they got their work done. Perfect symbiotic relationship! Could not be happier.

Mike's direction and recommendations were so helpful. As a first time pool owner of a pool in dire need of refurbishing and repair, I'm thrilled with our results! Don't hesitate to contact Petri Pools...no pressure sales and will to get to work when you are ready.
Highly recommended!
Looking forward to the summer!

After reading several wonderful reviews for Petri Pools, we decided to hire them for our complete pool remodel. I was not disappointed!
Justin came out the day after we contacted his company and gave us a quote for new plaster, tile and coping. His quote was very reasonable so we hired him to do the work.
We received a start date of the following week and I must say I was skeptical. I've worked with many contractors over the years only to be disappointed by their ambitious time lines of beginning and completing the work they quote. Again, I was not disappointed!
The crews that came to do the work - demo, tile work, coping, plaster, plumbing, electrical, etc. - were wonderful! They were nice, respectful, hard working and clean. Not once was there any evidence, other than the transformation of the pool, that anybody had been there working. They cleaned up all debris and left the area very clean at the end of each day.
The end result was a beautiful transformation of our pool and another VERY satisfied customer. I will not hesitate to refer Petri Pools to others and plan on using them again for upcoming deck projects.

Petri Pools is my go to pool company for everything. We have used them for our weekly pool service for several years now and would not consider using anyone else. Recently, we had them resurface and retile our pool. It literally looks brand new and is absolutely stunning. Thanks to Justin, Jeff and their entire team. They are dependable as well as personable and really care about their customers. I highly recommend using Petri Pools to build a new one, weekly pool service and/or when you feel it's time for a refresh. They will not disappoint!

We could not be more pleased with the pool and decking remodel that we just completed with Petri Pools. They have a great team that installed new Pebble Tec pool surface, waterline tile, coping and travertine decking. It looks fantastic! They are true professionals and the quality of work is excellent. What we appreciated the most, was the constant communication we received throughout the entire renovation process from Justin and his team. Brennan the project manager was a true pleasure to work with and was always quick to respond to our questions and kept us informed of the daily work in our backyard. We are extremely happy with the end product and highly recommend Petri Pools.

We chose Petri Pools to renovate our 19 year old Blue Haven Pool. The pool plaster was starting to deteriorate badly, the tile and deck were also in bad shape. Justin Petri, president, came to us personally and helped us every step of the way. He personally showed us samples of surface plaster, tile and deck designs. He assigned Brennan as project manager who did an outstanding job of coordinating the whole effort. From pool drain to refill took only 2 weeks! They even performed all pool startup procedures to ensure all chemicals were balanced to ensure a healthy swimming experience. The materials used were state of the art and their subcontractors highly professional and reliable. If you are considering remodeling your pool, I highly recommend Petri Pools.!

After much research, I selected Petri Pools for a major pool renovation last spring. The project included resurfacing, minor spa stonework, new heater and the addition of LED pool lighting. I found Petri Pools to be very professional as well as very thorough in explaining the overall execution of the remodel. Justin Petri is a pleasure to work with and made every effort to make sure the project was done correctly and on time and within budget. Although Petri was not the lowest bid they were very competitive and I couldn't be more satisfied with the finished product. After a complete assessment and minor modifications of my existing 16 year old pool equipment, I enlisted Petri to continue with my weekly pool service, which after a year on the job, he and his staff continues to be the most thorough pool service contractor I have ever used. A thumbs up for Petri. J.Wilson

After getting several bids for our pool renovation we decided to go with Petri for the work. Mike Rakes was great to work with. Great communication and always on top of things. We had a timeline to get things done (daughters graduation) and they beat the deadline. Everyone loved the work. Their custom pebble tech with sea glass and shells looks amazing!

After spending a good amount of time doing research on pool service companies, I felt confident with my choice in working with Petri Pools. I tend to be an anxious person, but after consulting with Justin, he thoroughly addressed all my concerns and helped bring to life my remodel vision. Justin, along with the project manager, Brennan, were immensely helpful and made it a point to keep me informed throughout the entirety of the project. With the direct communication and assurances, it became very apparent that it was important to them for me to be happy and satisfied with my investment, which I absolutely am! I really appreciated Brennan’s kindness as well as his patience with me asking so many questions throughout the process. He was always quick to respond and explained things in a way so I could understand. All in all, the quality of the work was exceptional. My overall experience in working with Petri Pools and its employees was great, and I would highly recommend them for pool renovation services.

We had Petri Pools replace update our pool. Justin, the owner, kept in contact with us throughout the process. It was done quickly and is so beautiful. They do fantastic work and made sure we were happy throughout the process. We get a lot of compliments on our pool and are extremely happy. I would recommend them to anyone and have already.

Petri Pools did an amazing job resurfacing our pool and changing our waterline tile! After several months and numerous estimates I was ready to just fill it with dirt and call it a day. I went back and reviewed all the estimates then went online to read reviews and at the end of the day Petri Pools not only had the best price for what we wanted they also had several positive reviews. Mike Rakes was awesome and always available to answer any calls and/or text when I had questions. We are very happy with our new pool and glad we went with Petri!

I was referred to Petri Pools by a good friend who said that their professionalism and quality of work was top notch. She was right on! From the first meeting with Justin, to the demolition, to the final product we were extremely satisfied. Justin was very straight forward during our consultation and did not try to sell me on unnecessary products. Even when I wanted a more expensive tile, he told me that the difference between the two products was not worth the money. I really appreciated his honesty. We love our pool and highly recommend Petri Pools.

Justin was great to work with! Petri Pools completely updated our 20+ year old pool. We interviewed a number of local companies, but no one could come close to Petri on price and quality. The work was done on schedule and Justin was very helpful in choosing materials and equipment. Finally, the follow-up was excellent. I highly recommend Petri Pools.

I had Petri pools with Justin and Brennan do a full remodel of my pool/spa. They replaced the filtering system, pool light, heater, re-plastered the pool and spa as well as installing a couple of safety rails to help with getting in and out of the pool/spa. So what can I say about them other than FANTASIC. They were a pleasure to do business with and very responsive to any questions or issues and were completed right on time. At all times through the process I felt very comfortable dealing with them and will do so again. I can strongly recommend them to anyone looking at a pool remodel.

Well it has been a few years and like many of you out there I lost my pool equipment due to the blackouts and the freezing temperatures here in Plano. Once the power came back on my first call was to Petri Pools. They came by right away and assessed the damage and gave me all the information needed for my insurance company. They informed me that it would be delayed in getting done as there was quite a large demand for the equipment. They kept me in the loop letting me know when they could come by. Ricky showed up and I was glad I called Petri Pools. Ricky is just AWESOME in his workmanship. The equipment installation went flawlessly. If you have any repairs or renovations required for you pool/spa Petri Pools should be your first and last call. You will never regret it.

I had no knowledge of Petri Pools when I started my research for a company to renovate my pool. I actually found them in BEST PICKS REPORTS, a yearly publication and seems to do their homework when recommending companies. So, Petri was the first company to bid my renovation. I was very impressed with Justin’s recommendations for renovating my pool from the start. After meeting and obtaining bids from three other companies, all of which were in line with Petri, I went with my initial, call it “intuition” choice, Petri. I anticipated that they would do a good job, but never expected what personal service I would receive. Prior to the start, Brennan, the project manager, reached out to me with the start date and arrival times, on site to check progress, and has kept me updated on a daily basis throughout the process. I’ve had many questions throughout the renovation, and have truly been amazed with Brennan’s responsiveness and knowledge— SO enjoyed working with him! End result is that I couldn’t be happier with my beautiful new pool!!!

Personally, I find it rare these days to find a company that focuses on customer service and follows through with it. I found one in Petri Pools.

Barb

Petri Pools just completed a total renovation of our pool and spa. They did a great job! The contractor was here every day, and they communicated well within their whole team. Start to finish was about 2-1/2 weeks - would have been two weeks, but the heater was backordered.
We're super happy that we chose Petri Pools, and highly recommend them to others.

We had to replaster our pool this spring and we got several offers for replacing surface, tile and do the coping. We decided to go with Petri Pool (good reviews) which was in the median price range. Justin, the owner, is very reliable and provides a top service with very good communication. Also with the quality of work, we were very happy. On the day of the scheduled plastering, the crew arrived "on time" but as it was too windy and a lot of dust was in the air, they decided to come the next day to provide us with the best quality work for a smooth surface, and we really appreciated that, as good quality is important to us. I never write reviews, but Petri Pool deserves my time to recommend this company for pool work.

What a FANTASTIC job Mike Rakes and Petri Pools did resurfacing our pool! Mike gave us plenty of options to choose from for our tile and pool base. Mike was in constant contact with us and gave us the play by play as to every step of the renovation process. All the people involved were very nice and cleaned up after themselves!! I would highly recommend Mike and Petri Pools if you need any work done!! I'm so happy we hired them and cannot wait to use my NEW pool this summer!!

Justin was indeed the perfect person to guide and help us remodel our first pool. We were very pleased with their customer service, and were delighted with the timeline and top notch quality work that was done to make our pool fun and safe for our family to use. We had heard of the dreaded process of resurfacing and remodeling a pool and hot tub, but Justin knew exactly what to do. We trusted his honesty, experience, and knowledge right away and before we knew it our pool, hot tub, and deck area were ready to be used! We were blessed to have Petri Pools work on our pool, and we would strongly recommend Petri Pools to anyone looking to get work done on their pool! Not only is it safe for our family to use now, it transformed our backyard into a beautiful pool/hot tub/deck area! Thank you Petri Pools!

I would highly recommend Petri Pools. We recently hired them to resurface our pools. After getting bids from multiple companies - we choose Petri based on customer experience and price.

Mike managed the project and was always great with communication. I had lots of questions and he answered all of them with great patience! He kept us up to date on each step of the progress.

The crew that came in were extremely professional and even cleaned up after they were done!

Brennan who did the final filter cleaning and polishing was also professional and did a great job at making the pool sparkle!

We needed a complete remodel on our 15 year old pool. Mike Rakes and the the Petri Pool Team provided us with the best customer service experience, better than the initial build. All the crews were on time, extremely professional and the detail of work was excellent. Mike guided us through the entire process and helped us create an entirely new look for our pool. Mike was extremely responsive to all our questions, and this has been the best major remodel project we have had with amazing results! The kids are enjoying the new pool so much more now. We are going to continue with Petri Pools for our weekly service because this has been such a great experience.