All reviews for Legend Air Conditioning & Heating

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    5

    Luis performed a maintenance check on our HVAC system recently and was outstanding. He walked me through every step of the process, showed me the readings and explained what they should be vs. what they were. He was very knowledgeable and made sure I understood what was going on with my system. After he finished his inspection, he gave me a clear description of my options for repairing some components and for replacing the system if we chose to go that route. So many times these days, you can tell when someone is just trying to make a sale and being vague with their findings to try and talk you into a sale. But Luis gave an honest and fair opinion and assessment of our options and his recommendations. He was thorough, efficient, honest and a pleasure to work with. Having used Legend Air in the past, I expected nothing less, but it is always refreshing to see a company that genuinely cares for its customers and puts their welfare over profits. I highly recommend Luis and Legend Air for all your HVAC needs.

    5

    Adrian provided great service, stayed till he found the problem then was able to fix it. Explained everything he did & gave me a price breakdown before starting the repair.
    I couldn’t be happier, & the maintenance program they offer is great, I feel much better having it.

    5

    Luis came to review our A/C as I'd noticed it seemed to be running to much power. He soon diagnosed the issues but also found a lot more that our builder shouldn't have allowed to happen. Anyways at every step he showed me each issue, including letting me see the actual problems with his endoscope. Nothing was too much for him and I'm grateful he resolved the issues he could there and the, and then sent another crew to deal with the cleaning.

    5

    Luis was very professional. Explained what needed to be done very thoroughly. We will definitely be using Legend Air from now on.

    5

    Luis came to work on my hvac system and was able to help me clear a clog from the system. I then got a full cleaning of the system done by Jose. Both gentlemen were kind professional and efficient. This is the only HVAC company I will use.

    5

    Luis was extremely knowledgeable and so great at explaining everything that was going on with our unit. Felt like we were in great hands and at ease. This company was referred by a friend and I will definitely recommend to anyone. Thank you for helping us and looking forward to working with you again.

    5

    Josh was so helpful. He made sure I had heat. Thank you so much for being so great at your job!

    5

    Luis from Legend Air Conditioning came out today for check up and did a review of our unit and what may be needed to repair some issues. He was very good at explaining the issues, costs. He was very polite, and professional and explained with details.Great asset to your company.

    5

    I recently encountered an issue with my AC unit not cooling properly, so I reached out to Jason for assistance. From the moment he arrived, his professionalism and expertise were clear. He took the time to explain everything in simple terms and quickly addressed the problem. Jason didn’t push any unnecessary services and even returned the next day to check on our upstairs unit. I highly recommend this company, and especially Jason, to anyone in need of reliable and efficient AC service!

    5

    I am extremely happy with the duct cleaning I received from Legend Air -Little Elm division. Nathan and Jose were very thorough. We did a walk through and discussed the process, etc
    They sent me pictures of my vent insides. They cleaned the vent covers and vacuumed the floors and wiped up any debris that fell during the process.
    The scheduling/ communication staff needs some mentoring but overall very happy with my choice.
    I highly recommend Jose and Nathan and Legend Air

    5

    Adrian was amazing!!! Very knowledgeable, patient and customer oriented. Adrian explained everything in great detail and answered all of our questions. He did not try to oversell any unnecessary repairs. We had another company out here making false claims which is why we decided to get a second opinion. It was definitely worth it to get the right information. If you are looking for a great company that will not try to steal or lie to you then this is definitely a great company to try. Ask for Adrian because he will give you the best customer service experience! Thank you for providing great, reliable and honest work today!

    5

    Jason at Legend AC & Heating was awesome. He was able to come out same day and get our unit back up and running in no time. They are reasonably priced and very honest about the work needing to be done. We will be using Legend Air going forward for both of our homes. Thank you!

    5

    Our entire experience with Legend Air has been great. The call representatives were pleasant and helpful to get a same day assessment. Jason explained each step thoroughly and provided multiple options for us to consider depending on our financial needs. Will update the review upon completion of the HVAC replacement.

    5

    I recently had the pleasure of working with Legend Air Conditioning and Heating, and I couldn't be more impressed with their service! From the moment I called, their team was professional, friendly, and incredibly responsive. They quickly scheduled an appointment to assess my HVAC system and provided a thorough evaluation.

    The technician was on time, explained everything clearly, and went above and beyond to make sure my system was running efficiently. He even offered helpful tips to improve airflow and save on energy costs. The repair work was done promptly, and the pricing was fair, with no hidden fees.

    What really stood out to me was their attention to detail and dedication to customer satisfaction. It's clear they value their customers and take pride in their work. I’m so happy with the service and will definitely be calling them for any future heating or cooling needs.

    5

    Legend Air is an amazing AC company. We had them come out to repair our air conditioner when another company couldn’t figure out the issue. So glad we called them. They inspected my whole system, took several photos and videos and educated me on everything. They even found a ton of mold growing in my system that the other company failed to find. I will always use Legend Air and recommend them to everyone.
    Update. Still awesome. They came again for my cleaning and were great!

    5

    "Thank you so much for the thorough job you did on my HVAC system. You were very knowledgeable, honest, kind, and professional. You explained everything in great detail and addressed all my concerns. I truly appreciate your professionalism and will most definitely recommend you to others. Great customer service!" Jason and Luis are amazing young men! Keep up the great work!

    5

    ***Update***
    We had a 2nd service today! Jose & Nate were so friendly, fast, and efficient and also did an excellent job! Once again, Definitely recommend Legend AC & Heating. Hands down...THE best!!!!

    Jason was very friendly, professional, and knowledgeable! He came out on a Saturday (same day) explained everything in detail and did an excellent job! Definitely recommend Legend AC & Heating. Hands down...THE best!

    5

    Absolutely had a wonderful experience with Legend Air and Luis. He was very thorough in explaining my system to me and showing my potential problems and helping me come up with a strategy on what needs to get done first versus is telling me I needed to overhaul my entire system. I would highly recommend legendary and their technicians as they have always been very professional and mindful of their customers and what they need and their current situation.

    5

    Nate was on time with a great attitude and outstanding customer service. He answered my questions and was very knowledgeable on the issue. Would definitely recommend Legend Air to anyone with A/C or heating problems.

    5

    Adrian did an excellent job he came on time as expected. A real gentleman, very professional ,respectful and friendly. He did a thorough inspection of my ac,noted the problems and gave me a detailed explanation and estimate. He fixed the problem and my unit is working. I will not hesitate to recommend Legend to my friends and family. Adrian keep up the good work.

    5

    Luis does a great job on preventative maintenance and customer care & concerns!
    Try them today for full service under 1 company.

    Jose came to help clean the blower motor and ac good for next season!