All reviews for Action Air Plumbing & Septic

Greg & Ed were super thorough in diagnosing and finding solutions for our HVAC and plumbing systems. The scheduling was also easy and they were prompt, which was relieving. I would highly recommend Action!

I recently had the pleasure of working with John Ramirez from ActionAir, and I couldn’t be more satisfied with the experience. John was punctual, kind, patient, and highly professional throughout the entire process. He took the time to clearly explain the potential issues with our plumbing, outlining multiple options to diagnose and resolve the problem. What stood out most was his ability to guide us through the solutions in a way that allowed us to make the best and most economical decisions. It’s rare to find a service professional who combines expertise with such genuine care and clarity. I highly recommend John and ActionAir to anyone in need of plumbing services.

ACTION company has a great crew working for them. I had CODY, CARSON, JOSHIA, JON & JORDON (boss) working on our Job . They let me know what I needed and price before they started. Replaced septic tank, lines & every thing that when with it. Told us updated every day . Did little extra we need done .Would call them all back again if needed. THANKS AGAIN . YOU ARE A GREAT CREW.

John R. and John D. replaced my outside gas line and passed inspection right away. They are very personable and knowledgeable. Highly recommend.

Did a great job on labor! They get after it did a lot of work in a short time. Had a minor set back with letting my dog out on accident but they helped me catch him. Which is impressive I have had people basically tell me sorry and just drive off and that made me not give anyone business. But Mario made up for the mistake got my dog quick. I we’ll definitely call them back. It’s a service that is always needed and appreciated. Happy b day to his son. I liked seeing the excitement and Love he has for his one year old. I really liked talking to the guy helping good personality and hard worker keep guys like that in your company. I also enjoyed meeting anther Air Force veteran being a crusty old NCO. It’s always a plus it showed in helping me get my dog. Air Force veterans really do live with core values. Great Job it cost a good amount but the skill and work ethic you get is worth it.

We are extremely satisfied with the work that Adrian Zuniga and Zeus did while servicing our furnace as part of our Action
All-Star membership. They were both kind, respectful, and knowledgeable. They answered questions we had about the work they were doing and even made some suggestions about how we could further improve air quality by installing Reme•Halo. In addition, Adrian suggested we have a safety switch installed. This has the potential to save us tons of money should our system flood. 5-Star job all the way! 🌟🌟🌟🌟🌟

Greg repaired toilet flang, and installed a new sink for me. Greg was very professional and did a great job. The price was a little high for someone on a fixed income, but I had to get the work done. Action Air Plumbing & Septic have installed a new hot water heater for me as well. John did a great job on that, now I don't have to worry about anything for a while. These guys respond quickly to any issue or follow up questions that I have had. Both John and Greg have provided a great service for me and a great job for Action Air Plumbing & Septic, thank to both of you guys for a job well done.

Great service from the first initial call till the guys left our home. Technicians were very polite and explained everything that would be done. I will definitely call on them again.

Very good experience! Mario showed great expertise and very knowledgeable in his work. He was very fast and efficient and explained things in a way I coukd understand it. He was very respectful and thorough. Great guy, great company definitely would recommend

Adrian and Jayden installed two booster fans in our HVAC runs. They were fantastic and I now have great airflow to two rooms I didn’t before. Reasonable price and would highly recommend.

Donnie did a great job fixing my garbage disposal and guest toilet. Very friendly, thorough, and professional. I would recommend him.

Kevin and his team saved the day at our house! I was able to call and get on the schedule for an HVAC repair, all in the same day. The crew was super professional and efficient - I can’t recommend Action Air enough!

Fast and efficient! Greg was awesome and got the job done quick. He was super friendly and made the process easy. Reasonably priced and good communication, we will use them again if any additional issues arise.

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Adrian Zuniga and Zeus did an excellent job servicing our heating system. They were professional, knowledgeable, and friendly throughout the entire visit. They took the time to explain what they were doing and made sure everything was working perfectly before they left. It’s clear they take pride in their work and care about their customers. Highly recommend both of them for anyone needing heating service done right!

We were having issues with our heating not working after our thermostat stopped working. I purchased a new thermostat and hired a local handyman to replace it. After he replaced it, it still wasn't working so he told us it was an issue with the furnace. That's when we called Action Air Plumbing. I wish we had gone with them straight away because after their hvac technician, Ed came out he discovered that the issue was caused by the handyman replacing the thermostat wires incorrectly.

Ed was likeable and very professional. He told us about their membership scheme, with the cost of the work he did that day included in the cost, along with preventative care. While he was there, Ed checked our furnace and outside hvac unit and gave us advice on how to take care of them. He also explained the dangers of the type of wood burning gas fire we use in our living and explained the importance of getting a second carbon monoxide alarm, which we have now done. You could say, Ed was an EDucation. 5 stars all the way.

John was very courteous and professional while installing our water heater. Really enjoyed how he explained the installation and the process of of the new water heater I was purchasing. I was very impressed with how quickly and efficiently he did the work. I would highly recommend Action heating and air company to anyone.

Jose was very courteous, friendly knowledgeable. He diagnosed the problem accurately and fixed the issue efficiently! Just an all around good guy! Thanks for getting us back to normal!

These guys are great! Been waiting on service from another company for 4+ months. Called Action and they were out and completed service in less than 6 hours! Ryan Aguilar was very helpful, knowledgeable, did a great job and corrected some issues from previous company’s install! Highly recommend!

I have had MAJOR problems with another plumbing company. My experience with John Ramirez was informative and thorough. He was able to find the problem and fix it in less than 30 minutes, saving me $750 that the other company was going to charge. I am a customer until I leave Lubbock!

I had a leak under my kitchen sink and a faucet that needed replacing. In all honestly, I called Action Air b/c they were at the top of my screen. It turns out to be the best accidental blessing. They sent Donnie, who is knowledgeable, was able to diagnose the different issues, including some fixes that needed fixing, let me know various pricing options, and was very personable besides. I'll call them again, though I hope not too soon. I highly recommend this local company that employs some 30 Lubbockites.

Donnie and Eric were great! They explained as they did the job. Our problems were cleared up and I cant express how wonderful these two doing the work are. I truly appreciate the time, care and effort put into this job. Kudos to this company!! And to Donnie and Eric who put in the work. 👏👏