All reviews for Jay Young Plumbing, Heating and Air Conditioning

We love dealing with John from Jay Young Plumbing. He's a nice guy that I believe I can trust, and he does great work. We've used them for 2 or 3 jobs now, and I will call them again if we need service.

Excellent customer service. Responding very quick in accessing and fixing the problem with our hot water heater. Had hired 3 other plumbers to find out what was wrong, charged fees without resolving the issue. Would highly recommend this business.

I’ve had my share of bad experiences w service and repair companies. This company, Jay Young, is the company you -want- to call. We have had to call them for several issues with our plumbing and ac unit over the past several years and they have been nothing but professional, courteous, and efficient. They come and just get the job done. As with most people, I am always concerned about billing. Not once, have I ever had even a mild complaint about charges. Their service professionals and the people who answer the phone could not be more genuine and courteous. I would highly recommend them to any family or friends with great confidence.
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I write today because I had to call them again, and again, they were great.

Tyson showed up four hours earlier than scheduled and was finished by noon. He diagnosed the drain problem, figured out the parts needed, and then did a masterly job putting things together. Of all my home repair issues, plumbing is the least of my concerns, with Travis, Brandon, and Dalton solving every problem. Thanks again!

Since we moved here at Lubbock, we choose Jay Young Plumbing, Heating and Air Conditioning to service our home issues and John is so wonderful, very professional, accommodating, knowledgable, quick and very responsive. Whenever we call, you don’t need to wait for days, he’s just right there in front of our door step, soon after. Front desk is very friendly and values our time. They are amazing people. You won’t regret calling them to handle your needs.

Jay Young was able to take care of my plumbing issue while I was at work and called me to get my payment information. It was nice not having to leave work to take care of business at home.

Jay Young Plumbing is professional, on time and honest. They are respectful and do not try to upset you on unnecessary repairs. I called Jay Young for a second opinion when another company said I needed thousands in repairs when I had called for a simple clog.. The plumber arrived on time and unclogged our line in less than 30 minutes. I asked him to scope the line to make sure everything was working in order. He agreed to do it although he thought it was unnecessary as the line was running well. He scoped every inch of the lines and ensured we would be running well for years before any more repairs would be needed. I am so grateful to Jay Young Plumbing for preventing me from becoming the victim of a scam artist.

I have used Jay Young for various kinds of plumbing needs from installing new faucets, toilets and air conditioners, to diagnosing and repairing tankless water heaters and A/C units. Even a slab leak. When you own a home, it's always something! They have always been prompt, courteous and capable. And their prices are reasonable. All their employees have been good, but John is our absolute favorite! Highly recommend.

We called them Monday morning to clear a clogged drain. They were here by 11:15 and done by 12:15. Service was courteous and the job was well done. This is the third time we have used them.

Called at 4:20, Dalton was here by around 5, we decided I needed new faucets so I went and got those and told him I would like for them to be able to come back the next day after lunch. They were very accommodating and Dalton was back by 1 and got my new faucets put on. Very pleased with the work.

Called in the morning and the office was super helpful to schedule me before the end of the day. John stopped by in the afternoon and fixed our water heater. His work was spot on, clean, and professional. He made sure the house was in good shape before he completed the service call. Highly recommend using Jay Young Plumbing, great service, great prices and great professionals.

My air conditioner went out during the summer, when it was 100+ degrees outside. I called Jay Young and they sent a technician out that day. Raymond C came out and did a great job! He was so thorough and explained everything he was doing. He was very professional, quick and efficient. Definitely call Jay Young for all of your HVAC needs.

Jay young plumbing and HAVAC has become our go to plumbing and AC company. We had severe sewer damage from tree roots. Jay, John and their team brought us up to full function again. They kept us informed, were very fair priced and their plumbers were very polite. They did a total makeover on our AC unit, now it runs as it was designed to do. Frankly, there is no reason to call another company.

Our water heater was leaking. John came out on Saturday and looked at it and said we needed a new one and luckily it was still under warranty. The following Monday morning he replaced it with new pan and connections. Excellent job and excellent service. Thank You.
****** Here I am, 5 years later and Jay Young Plumbing is still my "Go To" company for all I have needed over these years. From unclogging my son's bathroom sink, to replacing my garbage disposal and regular maintenance on our AC unit.

Couldn’t ask for better service, from the phone call to the clean out. Brandon and Brayden were very professional and saved our Thanksgiving plans this year.

At the recommendation of at friend, we used Jay Young Plumbing when we had new floors put down. Brandon was here multiple times during the week. He was very good.

Had sink backing up this weekend so called to have Brandon come out. He did a great job. Amber is always so nice and gets me scheduled ASAP. Thanks for jobs well done!

Trying to sell my house and needed a quick plumbing fix. Scheduling with Talisa was so easy and productive, and my technician, Dalton, was very knowledgeable and easy to work with. He patiently answered all my questions, and thoroughly explained what he was doing and why. Will call them again when needed!

I recommend them 100%! The guys that came out were so kind and very knowledgeable. They answered all of my concerns, did a great job and were reasonably priced!

We have had someone out to unstop a toilet and he did a great job! He was able to get to us in a timely manner, was polite, helpful, explained problem and took care of it right away.
During some remodeling, we were told we needed to have the old water softener pipes cut and tied off, when I called, Rosie was able to get us help right away. The service guys were excellent, did a great job and had everything taken care of in a short time.
We have been VERY PLEASED with Jay Young Plumbing and would definitely recommend their services!

I’ve had them come out recently for a few different issues. Super friendly and is the only company I trust to do my HVAC and Plumbing needs! Will not use anyone else.

This is the second time I've used Jay Young Plumbing and I couldn't be happier. After looking up estimates to have my water heater replaced I was quite surprised that JY replaced mine for considerably less money than I had expected.
My wife and I have nothing but good positive things to say and we whole heatedly recommend them!