All reviews for Prestige Heating and Air Conditioning, LLC

Prestige is amazing! The builder in my house royally screwed up my air conditioning unit, major problems every few weeks with it shutting off, not working, overflowing etc. Prestige came out and looked at it diagnosed the problem and offered a few solutions to fix my problem. They were honest and did a phenomenal job. I would recommend them to everyone!!

They got us on the schedule ASAP. The technician was friendly, knowledgeable, and on time. He took the time to explain everything and it was just overall a great experience during the hot summer.

Needed to clean out my dryer vent. So I called Prestige and they came out with in a hour! Dennis was knowledgeable, and very helpful. With 30 years of owning the house, never thought to clean it. Prestige saved my house. Will be recommending them in the future. Also set up my grandparents a visit too. Thanks Dennis & Prestige for all the quality service & customer experience!

It's a pleasure to comment on a very recent experience we've had with the Prestige A.C. personnel. My daughter, who lives in North Houston, called me stating her downstairs A.C. unit was out. Although I have a functional knowledge of residential systems, I live out of state. As such, she summoned Prestige for assistance. The timely response, technical diagnostics and the suggestive repairs were spot on. The service manager Michael's subsequent intervention and systems discussion was unique and much appreciated. Finally, a very good installation performed at a very reasonable price. I have no reservations recommending this crew and company to family, friends or associates!!

Prestige came out and diagnosed our old AC system that was no longer working. They guided us through the processes of what we were going to need in our new system, and how they would go about doing that for us. They gave us a few options and allowed us to choose what would work best for our home and budget. They pointed out what we needed and the technical need behind everything so that we knew the reasons behind their suggestions. We worked with Brian and he was very prompt and courteous. We would most definitely call them again for any heating or AC needs. We love Prestige!

We have used Prestige with two of my homes. The last time we used them, they came out during the Covid pandemic. They did a full indoor and outdoor AC replacement, including duct work. The pricing was great, and the whole job went smoothly. It only took them two days to finish the job. They were courteous, respectful, and wore masks the whole time they were here. About a week later we discovered that one room in the house seemed to be a bit warmer than the others. They came out right away, free of charge, and adjusted the AC to balance it out, and completely fixed the problem. I have been beyond impressed with their service and would gladly use them again.

I use Prestige Heating and Air Conditioning to take care of the seasonal maintenance for several rental properties I manage for an owner. I have also used them to install completely new systems and have always been impressed by their ability to schedule, complete the work on time and the quality of their equipment and service! Their office manager Miranda is always a pleasure to work with and very helpful and their service Techs, especially Pablo, are always knowledgeable and able to explain everything clearly. I never have to worry when Prestige is taking care of things for me!

I've worked with Brian at Prestige Heating and Air Conditioning dozens of times. We have worked alongside each other in many residential and commercial jobs. He has always done such a great job, that I use him for the AC system at my personal home as well. I have nothing but good things to say about Prestige and Brian. They are professional, reliable, and do fantastic work. Through my electrical company, I have been able to refer many people to them in the past, and will continue to do so for anyone looking for heating and AC needs.

We were having issues with our air conditioning unit going in and out. After a few attempts trying to fix it ourselves it eventually died on us. I called Prestige that night, after hours, and they called me right back! I was impressed that they were willing to call me back that night and not just wait until the next day. They came out the following day and were very professional in their work and appearance. They were also wearing masks the whole time. They ended up fixing the capacitor, as well as blew out one of our lines which was clogged with trash. Doing this saved us from having future issues, so I was grateful they went the extra mile to do that! I was able to pay by card over the phone, so I really appreciated that convenience! We had a great experience with them, and I Would recommend anyone needing great customer service to call Prestige!
FIVE STARS!

Prestige gets 5 stars across the board from me!
These guys have worked on my houses for the last 15 years, and I will always go back to them. Pablo is a great guy and very knowledgeable. Brian is great and easy to work with. If I ever call them with a need they are incredibly fast to get back to me. I definitely recommend Prestige Heating and Air Conditioning

David did a fantastic job! He was very helpful in helping us figure out why we had leak in our house. It turned out to be the roof and not the ac, but David took the time to show us the issue so we could address it. When then asked if we could add on an AC flush/service and he did it no problem! He was all around amazing!

David did a heater checkup as part of our annual service contract. He showed up on time and got right to work on inspecting and servicing the two systems. He was very transparent and informative about issues starting to appear with our downstairs heat exchanger. All of Prestige’s techs are extremely forthcoming and happy to educate the customer on system issues. There’s no attempt to upsell the customer with unnecessary service, which I appreciate.

BrianGesner and his crew are absolutely amazing my heater went out during the ice storm in February of 2021 and they came out the day of the storm and got us up and running, changed out our whole system during a freeze, we sold our house since then and had to change our system at the new house yesterday we are up and running now,Prestige is a godsend thank you very much from the Rueben family we got the yearly maintenance plan and during the scheduled inspection they found mold that had been building up for a long period of time that we did not know about and was causing our kids to get sick who had severe asthma i cant thank the team enough for their knowledge and expertise the service we had was priceless, we are forever grateful thank you Prestige.

Brian’s team was professional, on time, informative through the process and all work was completed as promised. AC unit replaced and a cool house! I will always use Brian and his crew, as well as recommend them to everyone I know!.

This amazing company I cannot recommend more! Just as a friendly call to see why a room was hot, we found a massive mold issue, incorrect installment and a slew of other issues! Brian gave me a full walk through of what to expect, how we would be serviced and we’ve never been happier with our heating and cooling. I’ve recommend them to several of my friends and my family, which they also did impeccable work. And I love their commercial! When your comfort is under siege, call Prestige! So clever!

I had a fantastic experience with Brian and his team.
We bought our first home and the AC was ancient and it wasn't cooling the homelike we needed.
They were very responsive and and their price was more reasonable or than other estimates that I received.
My home is cooler and easier cool.
Definitely recommend them.

I would give Prestige Heating and AC 5 Stars! Prestige does all of my maintenance and put in a new AC system for me. They are always here when they say they will be. Whenever I've had any kind of outage they are able to come out and help me right away. Brian, Mike and Alex have been great to work with and very respectful. They are very quick to get me on the schedule when I have an issue. They have a high standard of service and they always make sure the job is done exactly how it should be. I will continue to use Prestige for my HVAC needs.

I have used Prestige multiple times through the last couple of years and have always been happy with their service. We have had multiple units repaired and replaced, as well as our ductwork. The prices have always been fair and the work has been done quickly and on time. Any time something has gone wrong, the technicians have been very knowledgeable and trustworthy. They are always very fast to get out to me and take care of things whenever I need them.

Prestige
Great on time and very professional service. They replaced Air conditioner heater system in our home. After looking for a air conditioner company that I could trust on keeping their word on how the job was going to be done.
Keep up the great work Prestige.

AC went out. Prestige was able to come out the same day, identify the problem , obtain a new part and install in a few hours. The service person was kind and explained everything well. I highly recommend Prestige Heat & Air - a quality company.

Ive known Bryan for many years. His company has always stood out. I was fortunate enough to not have to rely on his specalties for many years.

I caused a leak in my garage unit. He had a Tech over the next day and was able to fix everything fast and easy. The tech left the site better than when he arrived.

I was communicated with every step of the way. What a great experience!