All reviews for Brown Air Conditioning & Heating

I've used Browns Air Conditioning for several years highly recommend great service. Friendly, professional, punctual, clear communication, the whole team is on target. Five years, three new installs and have nothing but excellent experiences.

There's a reason I've been a happy Brown A/C and heating customers for so many years and Charles is one of them! It's hard to find good service these days But Brown always delivers it.

Matthew and his crew were AWESOME! Our 40 year old AC finally bit the dust and Matthew came in and saved us. He got us a great unit at an AMAZING price with options for financing. His crew was there the next day they were clean, fast and awesome dudes. First class professionals. I genuinely felt taken care of. Matthew made me feel like he really cared about what our family needed. I highly recommend these guys and if you have the option ask for Matthew!

Matt was a really cool guy. Really friendly from the initial meet up until the completion of the job. Matt walked me through his process of what he was looking for, and what he does. Gave me feedback, and recommendations for what jobs to do in the future in regards to my unit. I definitely recommend Brown Air Conditioning and Cooling and will use them again in the future.

I found Brown Air Conditioning & Heating to be excellent. I was pleased by their communication and quickness. The tech was great and I found him and his company to be honest and trustworthy.

The installers arrived on schedule and immediately got started blanking the floor area and preparing for the floor. They were very well coordinated in how they went about doing the work inside and outside. The work was completed in a time faster than I anticipated, as I watched my next door neighbor get a new systems installed and it took them all day and part of the next. Chris, initial tech stopped by to check on their progress and answered my questions. Only issue was no documents on operating / maintenance manual given to me.

This is Richard and Diana Green. Charles was out to repair our air conditioning and heating system this week. He was awesome. He worked with our schedule so that we could be here for a quick repair time. He diagnosed and corrected the problem quickly. Thank you Brown A/C and Heating for sending him out. I would recommend you guys to anyone.

SERVICE guy, Charles was prompt, polite and expeditious. He appeared to do a thorough job and give me a great report regarding my air-conditioning unit. Thanks Brown Air Conditioning and Heating.
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Charles and his crew were awesome! Our garage apartment A/C was not cooling. He came out and checked it yesterday. Evaporator coil needed to be replaced. His crew showed up this morning at 10:40a and worked straight through to 1:00p. He gave me some tips on keeping things ship shape.

Brown AC / Heating always delivers a fair assessment and tries their very best to get all repairs done same day or next if a part is needed. We have been customers of Brown AC/Heating for over 6 years now with multiple homes. The latest service call was for our home on Galveston Island that our management company sent a tech to look at the heater. The tech that was originally sent out by the the mgnt company sent an "estimate" of 750 + tax - implying that it would be more to us once they were actually in there.

We called Brown AC/Heating on our own knowing the trust we have in them. Brown came out did an inspection and named one item out of the several on the other persons explanation. The total cost for service, part and install was under $300.

It is worth waiting for the right provider!

Thank you to the team of Brown AC/Heating for always operating with integrity and being customer centric.

All personal that I came in touch with was very friendly and informative, helpful and about my service.

They replaced my furnace in a few hours and everything works great! They were very professional and affordable. I HIGHLY recommend Brown Air Conditioning &Heating for your AC and heating repairs.

Chris from Brown Air arrived punctually at 11 am and provided outstanding service. He took the time to answer all my questions thoroughly, ensuring I understood the process. During troubleshooting, he quickly identified the issue and went above and beyond by inspecting the outside unit as well. Highly recommend his reliable and attentive service!

After hearing about Brown A/C service from my coworker, I decided to give them a call to check out duct work at my Father's residence. So glad I did. The technician. Chris came out and diagnosed the problem first, gave us a quote, and was right back the following day to repair. He made my Father feel very comfortable, which is not easy to accomplish. The communication, price, and overall service was top tier. We will definitely be using Brown for our A/C needs in the future.

Brown Air Conditioning and Heating responded quickly to our situation. It is August and Teas hot! I so appreciate their concern to take care of us, their honesty, fairness and their professionalism in the process! Great job Brown Air and Matthew!

Brown air conditioning responded to our AHS service request in a prompt manner. Chris showed up at our home at the given time slot, figured out the problem and completed work quickly and professionally. Very impressed with Chris and with the overall service experience.

Brown Air Conditioning and heating responded to my call the next business day and sent a repairman out the next day after that. Chris is pleasant and thorough. He found the problem and ordered a piece of replacement equipment. But returned later that day after thinking of a better and faster repair he could do by replacing the old thermostat. He could have charged to replace both pieces and I would not have known better. He showed true integrity and represented his business well. He also suggested some maintenance that I could do to help the unit work better (change filters more frequently) and explained why it would help the machine. I appreciate honest and capable people.

Charles was amazing. He was considerate and patiently explained details of the scope of the work needed.

Fantastic service and excellent staff. Charlie was efficient and knowledgeable. Will definitely recommend and use in the future .

The technician, Matt, came to my house the following day after scheduling an appt and was quick to diagnose the problem and order the parts. Throughout the process, Matt was extremely professional and maintained an open line of communication. When the parts came in, he scheduled the service appt immediately and his team made the repairs and got my ac up and running in a few hours. I highly recommend Brown AC & Heating.

I had been without a/c in my home for 13 days. Had to spend 6 nights in hotel because I was feeling sick other nights with friends. Chris was very kind and polite explaining the situation with my unit, communicating with warrenty Co and ordering parts. He scheduled with me to come and stayed over four hours and completed the job. When I felt air I almost cried with joy. Thank you so very much Chris and Brown A/C and Heating. I will share this experence! J
Judy Howard