All reviews for Austin Air Conditioning

Jackson was on time and texted to let us know he was arriving
He was very pleasant and and did a great job for us
Thank you Jackson we appreciate you !!

My tech Will did a great job. He was very thorough, very knowledgeable and was able to adjust the fan speed which made the unit run more efficiently and with better temp. splits. He did his diagnosis and determined that there were no refrigerant leaks. Honest, dependable & reasonably priced. They will always have my business.

Mauricio great dude 2nd time dealing with him he came when we first moved in to San Marcos now this is the 2nd time...just had the 1 year Check up and everything is good hope to see u Again bro for A good Reason 🤣🤣 thanks again

Chino did such an excellent and thorough job - making sure our unit was up to standard and walked me through use with care

Cool Atmosphere had been our to go AC Service Company for which they installed our new AC Unit back in 2017. I'm glad to know that Tech Thomas will still be able to be our AC Tech. He knowledgeable, professional, kind, gets the job done right, and a veteran, like me. So, Now we're looking forward to working with Austin Air Conditioning now that Cool Atmosphere Air Conditioning have merged with one another.

Sincerely,

Vance, Joyce

Bryan did thorough job checking all the units and making sure they were operating correctly. Appreciate him taking time to explain any issues

When we bought our house 11 years ago, we learned Austin Air were the folks who installed our system. Over the years I've had cause to call a repairperson a couple of times for run of the mill stuff but all-in-all, for a bottom of the line system, getting 11 years of service in Texas is pretty damn good. Every time we had Austin Air come out I felt like the tech cared about our concerns and the work they were doing. We were always very happy with them. On the handful of occasions I settled for another company who could get to me sooner I absolutely cannot say the same.

Of course, this was the fateful year - our system started to struggle and fixing it would have been half the cost of a new system. At 11 years, the latter was the better path. There is no way for it to be fun spending thousands upon thousands of dollars on something you can't see and just expect to work. But I trusted Austin Air to make the experience as painless as possible. Every point of contact I had with them from the tech who diagnosed our dying system, to the salesperson, to the installation crew, to the post-installation folks who walked me through the warranty and helped me with rebates, were highly-knowledgeable, patient, and diligent in their work. I felt very taken care of indeed and am extremely satisfied with the new, much more advance system running ever so quietly in my home as I type this.

Nobody wants to pay for a new HVAC or deal with the regular service and maintenance required of these machines, but as life in Texas requires one you may as well have a company composed of quality folks on your side. Austin Air is absolutely that company and I can't recommend them enough.

Technician was Chino. Very friendly and more important, he was very knowledgeable about AC/heating operations. He was here for system check (maintenance agreement)

Great experience today with Saul. Learned a lot about our system and we're setup to both get it fixed and more protected for the future.

Hector Torres was one of the best technicians I have ever met. He was professional, very knowledgeable, and explained everything clearly. He arrived on time, treated my home with respect, and made sure the job was done right. I truly appreciate his great attitude and excellent customer service. Austin Air Conditioning is lucky to have such a skilled and kind technician on their team. Highly recommended!

Saul was great 😆 took time with patience I'll add answering all my wife's questions. Informed me on vital information also. Took time to replace my filter also great job

Saul did an excellent job with our repair. He was kind, professional, and thorough. Would definitely hire him again!

AAC took great care of our AC needs and did a quality job. Our family appreciates yall helping us stay cool. Thanks to Chino for doing a great job.

All around great experience with Austin Air! They were able to get a new unit in quickly. Service was great the whole way through! Chino was my most recent tech and was very helpful and professional!

Mauricio saved me with fast service and fixing the mistake I made while trying to clean my unit!

Also shout out to Ricardo for an appointment a few weeks ago replacing a capacitor in one of my units!

Austin AC installed all the units in my home and has always been great about service whenever needed. They’re a great team. Highly recommend.

Bryan G. Came out and was very friendly, knowledgeable, and explained the whole process. Would recommend again. Awesome guy, thank you for everything!

Saul is a top technician. We had pictures of our unit in attic (much appreciated). Very thorough, very clear as to costs and what we needed and why. We higly recommend the professionals at Austin Air.

I had a great experience with Will from Austin Air Conditioning, even though my AC wasn't a quick fix. He spent the time necessary to figure out a complex issue and didn't give up until he found the root of the problem. He kept me informed every step of the way. The office was also easy to work with for scheduling the initial visit and the upcoming repair. I really appreciate their persistence and expertise.

Mauricio was very thorough and knowledgeable with detailed descriptions of his work and the system. He took the time to answer any questions we had. We’d highly recommend him for future service.

A bit of rough start, but greatly appreciate Chino and Chuck coming back out to address the repair and fixing things correctly. I appreciate the honesty and professionalism brought to the job. Will update review once completed.

My issue was simple and wasn't really a repair needed. He didn't try to talk me into an expensive repair I didn't need, just the amount for the service call. He took extra time to help educate me on the system, and how to keep it in good working condition in Texas (I just moved here a couple months ago). They've won me over for when there is a serious issue going forward.