All reviews for Click Plumb & Heat Richardson

I had a great experience with Click Plumb & Heat in Richardson, TX. The technician arrived on time, explained the issue clearly, and fixed my water heater quickly.

Very honest and professional service. I’ll definitely call them again for any plumbing needs.

GB...Best in the Valley hands down! Jeff and his crew are top notch!!

We selected Gerber Berend to build our home based on three factors: They are a design build operation, their projects around town kept catching our eye, and an interview with the principals that confirmed that their core values matched ours. The entire process from start to finish was seamless.

Jeff, David, and the rest of the design crew listened carefully to our stated goals. Their initial massing design met all of our expectations and they had the tools to easily communicate their vision to us; primarily through the use of 3D modeling. They followed up with focused design that resulted in a house that enhances our lives through efficient layout combined with artistic detailing.

The build crew management team including Hans, Burt, and Skip and the job site crew led by Jim with Martin, Matt, Doug, and many others executed the design perfectly. Their attention to detail and obvious craftsmanship delivered us a house that exceeded our expectations. And almost two years of occupation have revealed very few failures of execution and those that did surface have been addressed in a timely fashion. And as situations arise, as they will with any project, they are still responsive to issues, including ones that had nothing to do with their efforts.

Furthermore, GBDB works with a highly competent crew of subcontractors that represent some of the finest teams in the valley. And my personal interactions with the subs revealed a level of respect that I believe is rare in the construction industry. Even with the disaster of Covid happening in the middle of the build process, we moved in only 21 days after the originally promised delivery date.

If you are looking to build a fine custom home in the Yampa Valley, I believe that working with Gerber Berend Design Build is a logical choice that you will not regret.

We built a new home on Ski Trail Lane just below Lower Valley View that was completed in late 2017. Gerber-Berend was was intimately involved in the conception, design and detailed architectural drawings of the house, and handled all of the construction. Their work on every aspect of the process, from conception, design, construction and follow-up was beyond superb. Over four years later, we still are in awe of their work every time we arrive at our vacation home. The thought, creativity and passion that went into the design was incredible, and the craftmanship and attention to detail in the construction was perfect. The house still looks and feels like it did the day we moved in, and we have no doubt that it will look just as good 30 years from now. Equally importantly, it was an absolute pleasure working with the owners, Jeff Gerber & Hans Berend, as well as Bert who supervised the construction, David, who worked with Jeff on the design, and Martin, who worked on much of the finishes, as well as their entire staff, all of whom treated the project as if they were building their own home. I still consider all of them as friends. And even four years later, although the company has been incredibly busy, Bert and Martin are always available when I have a new small project or to do minor repairs. Bert routinely stops by or calls to make sure everything is good. If you want your new house or renovation to be everything you dreamed of, you will not do better than Gerber-Berend. They are the best!

We hired GB to design and build our home after seeing some of their previous work. We had heard good things when we chose them and worked from start to finish w their entire team. Architectural, interior design and full turnkey construction. It was a big project and we were fairly new to Steamboat, so we were a bit nervous. Yet their team was outstanding from start to finish, every person on their team we worked w was professional, detail oriented and cared about the project. They just did outstanding job throughout and we couldn’t be happier. We’ve been here over a year now and most import, the accountability for the few issues post build has been incredible where they see things we don’t and are on it before we even notice. Really a first class organization. One of my best friends is an architect in AR and stayed w us recently and left just complimenting the details he saw they built into the home. Really thankful we found this amazing firm here in Steamboat.

Gerber Berend did a major remodel and an addition for our home in Old Town. We couldn't have asked for a better finished product we ended up with a showcase home. They were on budget and delivered the home to us within the timeline that we had originally discussed. Through the design process and the changes we made during the construction, they kept us informed and aware of the cost. I felt we had received a very good value and our home appreciated much more than the cost of the project. In the end, we received the home of our dreams and Gerber Berend exceeded our expectations. We will use them again for our next project.

From concept development to project completion, the work by Gerber Berend Design Build was exceptional. Whole-heartedly recommend GBDB. Can't wait to work with your amazing team on our next project.

Click Plumb & Heat Richardson fixed my water heater fast and at a fair price. The technician was professional, honest, and explained everything clearly. Quick response, clean work, and very reliable. Highly recommend!

After being highly recommended, my parents choose GBDB to build a second garage with an upstairs apartment. The process started out well enough, but many problems occurred during the build. Specific requests were ignored and/or arbitrarily changed, e.g. putting in radiators (one of which is too long and prevents an adjacent cabinet for from opening completely) instead of baseboard heating, putting in expensive finishes in the garage and installing a blower heater at the base of the stairs into the apartment that were not asked for. A gas line for the dryer was requested, and installed, but then workers came in and removed the gas line and installed a 220 outlet, without checking that this was wanted (it wasn't). That was corrected, but then the water line to the washer was not properly connected, which caused a leak and sheet rock damage. That was also repaired, but caused an unnecessary hassle for my elderly parents. Many requests for follow up fixes have been ignored. I could go on... Frankly, I believe there was some ageism going on, and the loss of the original project supervisor half way through the construction process did not help.