All reviews for Integrity Pools

Integrity Pools remodeled our pool, and did everything they said they would do, for the price they promised. The outcome was way more that we expected. Worth every penny. I highly recommend Integrity Pools if you are planning a remodel.

Steven is also our weekly pool service provider. Steven and Integrity Pool do a great job. I have not had to do anything to my pool in the past year. It's always clean and clear!

Integrity Pools does my weekly cleaning and also equipment repairs. Patrick is a magician at pool cleaning and it’s very detailed. Anthony does fantastic repair work and is a master electrician.

We have been using Integrity Pools for our weekly pool maintenance since we moved into our home in 2021. Thomas and the rest of the crew are always very reliable and do a great job maintaining our pool. Our pool is a challenge because it is very large and doesn’t have a ton of space around it. So we appreciate how clean it always looks. Communication is also great (always text when there’s an issue with the pool and thoroughly explain our options). Pricing is fair and we also like that they remodel pools and decks as well - a future project of ours. Highly recommend Integrity!

James C. is our pool tech, and he does a fabulous job ! He notifies me when he’s on his way to our house, and lets me know what treatment the pool needed. James also is good at making sure I’m aware of issues that need our attention. We are satisfied with our cleaning service from Integrity Pools, thanks to James C. !!

Integrity Pools did our pool remodel, which included mastic and grout replacement, new light fixtures, and new plaster in the pool and spa. We experienced professionalism, quick response time, eagerness to assist with any questions, concerns or issues and support through the whole process--from the sales rep, office personnel, and each technician who saw the job through to completion. There were a lot of teams involved and we were pleased with all of them. The end result is beautiful!

Integrity has serviced my pool for 3+ years now, and I absolutely love them. Jim comes to my house every week like clockwork - rain or shine - and does an amazing job every time! Great, reliable, friendly service - couldn't ask for better!

Keep up the great work Jim and Integrity!

Integrity did an awesome job on our pool reno. We had our pool re-plastered after 25 years, new grey flagstone coping that replaced the old brick, and mastic all around. Our pool looks great and updated. Integrity did a great job of performing all the work, stayed with our job during weeks of drenching rain, and completed all the work promised. At the end when they restarted all our equipment, noticed a couple of small problems and fixed everything right away. This was everything we were looking for on our pool project and then some! Thanks to Russell and Mike for all their attentiveness to our job!

Jim does an incredible job on our pool. Excellent communication and goes above and beyond each visit. We greatly appreciate his attention to detail, he truly cares that we have a clean and functional pool.

I have been using Integrity Pools for weekly cleaning, so when it was time for a remodel, I of course got a quote from them. John came out and listened to what I wanted and then provided his input on what I should consider. I made a number of changes after the first quote and each time John was quick in responding. I did settle on Integrity Pools and am very happy I did. Matthew worked with me on the schedule and made it that the work was done in a week time frame. The checked with me throughout the process and then the Plaster Care product made the following two weeks easy on me, as they came out and managed the chemicals and brushing the new plaster. I am very pleased with the pool and would recommend them for anyone considering a remodel.

Our 35 year old pool was in really sad shape. We had David from Integrity Pools come out on give us a quote to do the repairs. David was honest in his assessment and they could start the project in a timely fashion. Unfortunately, the condition of the pool was far more extensive than either of us anticipated, but Integrity Pool continued to get the job done with some really hard working staff and sub-contractors. Although the cost of the renovation exceeded the original estimate, we were kept in the loop at each needed repairs and Integrity Pool tried to keep the cost down as much as was feasible. We are very pleased with the final results and would highly recommend this company to anyone considering pool repairs in the North Dallas area

I don’t know anything about large pools and equipment but when I have a problem after hours and it is an emergency, I can call Miles and he answers and walks me thru the process to manage the equipment in a way that I fix my problem. He was very patient and used ordinary language that even I could understand it. Best pool company I have ever worked with and Miles is the man!

Eduardo, professional technician of integrity and top-quality customer service!

I wanted to take a moment to express my gratitude for the exceptional service Eduardo provides each week.
Eduardo meticulous, detail-oriented approach and unwavering focus on delivering a job well done never go unnoticed.
His exceptional customer skills are a constant reminder of Integrity Pools' excellent reputation.

Thank you again Eduardo for your professionalism and enthusiasm in delivering top-class service.

Ziggy

We switched to Integrity Pools earlier this year because the prior provider we had been with for 10+ years failed to show up for 6 weeks. That turned out to be a blessing in disguise. Our pool has never looked better. We are so thankful for John. He does a fantastic job keeping our pool clean and the water chemically balanced. He has a great personality and is very helpful.

Thank you, Chris V, for the quick diagnosis and replacement of my failed pool pump. Appreciate your clear communication of options and the speedy, reliable installation. Happy Holidays for sure!

Dustin Carrier with integrity was amazing!!! The process started a little shaky, and after Dustin took over, it was all takin care of! The process of building the pool was smooth and efficient once he took over the project. We are so pleased with the result and the continued hard work from him. Highly recommend integrity pools, and ask for Dustin, he’s the man!!

Integrity Pools is a top-notch pool cleaning service. Chad did an amazing job cleaning our pool, and Hunter was extremely professional and helpful in the office. The pool was an overwhelming task, but they made it look beautiful, clean, and clear. We're ready for summer fun! If you're looking for a professional pool cleaning company, look no further than Integrity Pools. Thank you, Integrity Pools!

I had a 25-year-old pool that had a leak, a number of broken coping tiles and missing water line tiles. It needed a major overhaul. Integrity Pools was the "one-stop shop" I needed. They were timely, professional, afforable and did exactly what they said they were going to do. Everyone I worked with was willing to answer all my questions and work aroundmy schedule. I did a full remodel including resurfacing the deck. And their final step of the new plaster care and filter clean was very well done. Highly recommend this company!

Integrity Pools remodeled our very old pool.
They did an amazing job! It's beautiful!
Everyone - from tiling to equipment installation to plaster and follow up - is extremely professional and knowledgeable.
They have all been a pleasure to work with. I would highly recommend Integrity Pools to anyone needing a new pool, remodeled pool, or pool service.

Had a pool remodel completed at our home in Colleyville by Integrity Pools in September 2024. The pool came out beautiful! There was an issue a couple of weeks later with the plaster due to chemical imbalance. Integrity came out, made a game plan, executed and resolved the problem. My pool and spa are now the true Sparkling Saphire Blue Wet Edge that we contracted. A great big THANK YOU to Mathew, Russel, Miles, Dustin and Luis for working together to make this right. My husband and I are very please with the outcome and look forward to continuing business with Integrity as our weekly pool cleaning service.

I recently had the pleasure of working with Integrity Pools, and I couldn’t be happier with the entire experience. From start to finish, they demonstrated professionalism, expertise, and a genuine commitment to excellence.

1.    Smooth Installation Process: Their attention to detail was impressive. Winter rains made it a messy process at times, but they kept the project on schedule despite minor weather delays.
2.    Expert Guidance: As a seasoned homeowner, we had specific requirements for the pool design. We wanted a “cocktail” pool with classic clean lines, lots of bench seating and a natural-color finish. Integrity Pools patiently listened to my ideas and provided valuable insights. Their expertise helped me make informed decisions, resulting in a pool that exceeded my expectations.
3.    Quality Craftsmanship: The craftsmanship is outstanding. The pool’s finish, tile work, and coping are flawless.
4.    Professional Team: Throughout the process, the team maintained clear communication. They answered all my questions promptly and courteously. Their professionalism extended beyond the installation.
5.    Joyful Experience: Now that the pool is complete, my family and I are enjoying it immensely.

I confidently recommend consulting with integrity Pools. Their commitment to quality, customer satisfaction, and attention to detail sets them apart.

I would like to talk about Chris V. He has been incredibly professional and knowledgeable about a painful fix for our pool. He was able to walk me through everything even though I was offsite. He has even given me tips about how to keep my pool updated during the fall/winter seasons. I highly recommended this company and Chris especially if you need anything done with your pool.