All reviews for Two Maids
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The ladies that cleaned my house were very professional, thorough, and personable. They went beyond what was expected, as I had reached them through Cleaning For a Reason, which offers free light house cleaning for cancer patients. These ladies did a wonderful job, and really put forth a great deal of effort to make sure I was satisfied with their work. Could not have been more satisfied!
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Kasey was excellent! She did a little extra picking-up which I had forgotten to do ahead of time, and she even took out the diaper pail trash bag!!!
I’m very happy with her work. -
Two Maids is absolutely a great company. The manager, Nella, is very professional and helpful. The maids, Caitlyn and Janet, did a fantastic job cleaning our home. These ladies were very thorough in all of our rooms. It was spotless! The feeling of walking into our clean and fresh smelling home was unbelievable. I definitely recommend them!
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I was contacted by Two Maids and a Mop through a program called Cleaning for a Reason. They service individuals who are battling cancer. They were very friendly, flexible with our schedule, on time, kind and my house looked amazing when I came home! It is so nice to have a service such as this offered when you can barely get out of bed in the morning. Cleaning the house is not something I even want to think about right now. Thank you so much to Tammy and Shawn for an amazing job on my house! You have relieved one of my many stresses and I can not thank you enough! I appreciate your hard work and dedication to helping people such as myself.
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Nella and the team of maids cleaned my house for a year after my twins were born. They were all so friendly, easy to work with, and took great care of the house. I usually left so they could work unhindered by my kids and I never had a problem or concern that anything but good care would be taken. If I could have taken them with me when we moved, I would have! Highly recommend.
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We absolutely love this company! They come out every two weeks to do a premium clean and Nella always makes sure we are 100% satisfied. As time has gone by, we have come to appreciate all the cleaners, especially Chelsea. She will carefully listen to details we like and makes sure it gets accomplished. Thank you Two Maids for always being professional and trustworthy!
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Maria Sharpton has been cleaning our house for over 5 years(Two Maids and a Mop; North Richland Hills,Texas) and has always been very detailed and trustworthy. I would recommend her to any household needing a honest good cleaner!
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I've used Two Maids and a Mop for two different locations and was thrilled with the results in both locations. The employees were early on both occasions and were also tremendously thorough. I noticed our house even had a new home smell when I walked in - which is pretty darn hard to achieve with a cat and regularly cooking Indian food at home! I've been much happier with Two Maids and a Mop than with any other service I've used in the past and appreciate the quality of customer service they provide.
Strongly recommend using their services. -
Ceres and Keyana have been my team for several months and I hope they remain my team! They are super efficient, fast and pay attention to all my special requests each time! Love these two girls! Highly recommend
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Two Maids & A Mop provided excellent service! They were able to fit me in with barely a week's notice!
They cleaned my house from top to bottom and the manager was in contact with me when the cleaning needed to go a bit longer than estimated.
They provided me with photos of the clean house to confirm.
I will be using them again and would definitely recommend! -
Have had 3 cleanings with Two Maids. The first two were so much better than ever before, but lacked a couple of things. The two young women last week knocked the top off for cleaning! They had taken the time to read the notes on my page in their system, and they had a smile and a caring personality. Wish they could come every time!
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Have been using Two Maids for about 3 months now, and absolutely love them. Ted is great --- communicates well, responsive to requests, and the girls do a great job. Love that I found them ~~ makes my life so much easier!
Hired them for a deep clean on my 2400sq ft home last month and they did an exceptional job. Arrived on time, 2 employees and my house was spotless several hours later. Owner was very receptive to working with my schedule so that I could be there when they arrived and walked them through. I just had them return for a Premium clean and once again I was very satisfied. Ted (owner) is very open to feedback - staff are paid based on their performance, so he allows you to provide a rating (1-10) of your satisfaction and give details - which I appreciate. The thought process is it allows them to improve their performance and your satisfaction on the next visit. Now THAT's customer service! Highly recommend. -
We could not have been more pleased! The two people who cleaned our house were efficient and friendly. Both my husband and I have physical issues and are unable to manage much cleaning. As a result, our furniture was dusty and the house had more than its share of dust bunnies. We pointed out some objects d'art which we preferred not be touched. They complied and everything remained intact! We definitely will have Two Maids clean for us again. Thank you very much!
Linda Pritchett -
This is an overall great company. Nella and Ted are very nice to speak with over the phone/email. You can tell they care about their customers and are very accommodating. The girls who came by to do the cleaning were professional and very friendly. They worked very hard while they were in my home and did an excellent job. I highly recommend them to anyone looking for a cleaning service. I don't think my house has been this clean since I moved in 3 years ago.
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I had Two Maids and A Mop do a move in cleaning service on a home I purchased. They were great from beginning to end - excellent response to my request for a quote and answering all my questions, confirmed the appointment with me, and texted me with updates and when complete. Excellent job cleaning. They took a dirty oven to spotless like new. Customer Service at it's finest.
Update: Since moving in I've gone back to Two Maids and a Mop for regular cleaning. Great service! They always leave the house sparkling clean. Staff is professional and it's clear they are committed to providing quality in all that they do. Communication about scheduling is outstanding. -
Jen did an outstanding job on my mother in law’s deep clean! Jen is my regular professional cleaner, & she is amazing! My MIL can no longer walk, and Jen was very kind & was able to work around to accommodate her needs. The house had not been thoroughly cleaned in about eight months, but after Jen was done, the house never looked & smelled better! The detail Jen put into the cleaning was above & beyond anything expected. My MIL has extensive rock work in her house, & Jen even took the time to get into all the grooves to remove the dust. Do not have any hesitation to give this company a try, they are wonderful!
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Love the maids. They were not intrusive and were nice to my dogs. They cleaned a lot more than anticipated and they did a fantastic job. Will continue to use this service.
The person I spoke with was very nice and explained the service. -
Have been using this service for seven years. Been very pleased. Keyana has been cleaning my house for over a year now. She is the best. My house is always clean. She is a number 1
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When I first started looking for a cleaning company, I knew that I would be very picky because I have animals. Two Maids & A Mop has been fantastic with my animals, and I would recommend them to anybody else who is worried about animal friendly cleaners and cleaning supplies. They always do a fantastic job, and I like the way that they're performance based.
5/1/24 Update (7 years later) - Still very happy with Two Maids & a Mop services, a couple of apartments later. Ceres is great! -
Corinthia is absolutely wonderful. I truly look forward to her coming and cleaning our home. She does a fabulous job and makes sure I'm happy with everything before she leaves.
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I needed help getting my house ready before out-of-town guests arrived and Two Maids & A Mop was there for me right when I needed them. Hannah & Maria did a wonderful job of cleaning my home. They were efficient and thorough! Since it was their first time in my home, I was especially pleased with their proactive approach to making sure they explained their normal process and also asking me about any areas I felt needed special attention. Overall excellent service & communication ~ top notch! I would definitely recommend to anyone looking for reliable house cleaning.
~Very happy new customer!