All reviews for RR HVAC Solutions - Air Conditioning & Heat

i possessed a somewhat intricate setup with ducted ac and baseboards for heating. donald and his crew from rr hvac solutions - air conditioning & heat demonstrated their expertise by replacing my ac compressors with heat pumps. they transformed my single zone system into a dual zone and cleverly integrated it with my existing heating mechanism using one thermostat. the entire system operates as a single entity and seamlessly transitions to baseboards when the temperature drops significantly. donald, miles, and kingston are highly skilled and were always available to address all my inquiries promptly. their professionalism and dedication are commendable. in addition to their exceptional service, they offer variable speed heat pumps that are not available with other service providers. their service in round rock is unparalleled and i highly recommend them.

After experiencing a furnace breakdown, I reached out to a well-known hvac company for assistance. I am delighted to share that my experience with them was more than satisfactory, starting from the initial interaction to the repair process. I was so impressed that I feel the need to recommend their services to anyone in need of hvac-related help. This company distinguishes itself with its professionalism and customer-oriented approach, their services are the best I've ever engaged. Plus, my positive experience wouldn't be complete without acknowledging the two incredible individuals I had the pleasure of working with. Firstly, Kingston, who assured me right from the start that my furnace issue could not only be fixed promptly but also at a reasonable cost. Additionally, I must also appreciate donald, the hvac technician who came to fix the problem. donald was not only knowledgeable about hvac but also had a professional attitude, was friendly, and always ready for a light conversation. In short, donald's customer service skills are nothing short of excellent! The excellent customer service blended with HVAC expertise makes this the go-to place for any HVAC needs!

Kingston has visited our location a few times and always delivers top-notch service. This time, he was just performing hvac maintenance, but he offered some excellent suggestions on how to maintain our older system. UPDATE - We had to get a new hvac unit and air handler for our upper level. When our routine maintenance was done earlier, Jack was able to present us with choices and advice on what to replace and when. Donald, Jack, and Kingston, who installed the new system, arrived promptly and kept me updated on their progress throughout the morning. Their work and professionalism consistently impress me.

After a friend's assessment of my furnace, I was under the impression that a replacement was necessary. So, I reached out to RR HVAC Solutions - Air Conditioning & Heat for a consultation and cost estimate. Upon arrival, the technician, Jack, and I discussed the issues and symptoms my furnace was displaying. He suggested that the problem might simply be a spider's nest obstructing the gas supply line's orifice. Shifting gears to clean and repair, he indeed found a spider's nest exactly where he'd predicted. Within an hour, my furnace was back to its optimal functioning, with no push to replace it. I am certainly delighted that I made the decision to call RR HVAC Solutions. Should an upgrade be necessary in the future, they will be my first call!

my air conditioner broke down during a very hot day, so i reached out for hvac repair services. the technician, donald, inspected the ac unit, ran some diagnostics, and explained what the issue was. he ordered the necessary replacement parts and returned later to install them, making sure both the air conditioning and heating systems were working perfectly. donald was professional and friendly. i highly recommend their hvac services!

I recently had a new furnace system installed. While it was a bit on the pricier side, the team conducted a comprehensive energy evaluation of my home, pinpointing some issues that other businesses failed to identify. They also didn't deter me from obtaining a building permit, unlike other firms who I think were apprehensive about the inspection. The work was completed in a timely manner and with utmost professionalism by Kingston and Miles. I've only utilized the furnace so far and it's functioning perfectly. The team has been very responsive to any queries I've had.

this is the best furnace repair service i've used! i was having trouble with my furnace not blowing warm air even though it would turn on. before calling them, another company told me i needed a whole new furnace, but i wanted a second opinion. i set up an appointment and they fit me in quickly. kingston came by, was friendly and explained everything clearly. he said we just needed to replace a part, so they ordered it. on the next visit, jack came out and installed the new part. he worked fast, was very efficient, and answered all my questions. he double-checked the furnace and said it was good to go. i'm really happy with the results! the service fee was very affordable, definitely the best price i've seen. work was done quickly and professionally. i think everyone should try this company for furnace repair—great prices and a great team!

Donald from RR HVAC Solutions - Air Conditioning & Heat arrived to repair our heater just a day after a different service couldn't rectify the issue. He first detected a blocked drain, then observed the heater was still not functioning properly, so he stuck around to find out what was the problem. Donald then ingeniously identified that we had a faulty pressure switch, and got our heater back up and running in no time. I can't recommend this service enough. If you're handling this through a warranty, just be patient with your warranty provider and ensure you confirm your appointment with Donald. You'll be pleased you did!

we called for help with our hvac system in round rock after our power came back on from the bad winter storms, but our furnace wouldn't start. i tried lighting the pilot and then realized it was actually an ignitor-style unit. after cleaning the heating element and still no luck, i decided to call for professional help. kingston answered and listened to our problem. he said he could come by the next morning, but first asked for pictures of the model and serial number to check if he had the right parts ready. he also shared some simple steps over the phone for restarting the system, and it actually worked! kingston really went out of his way to help us and made sure our home was warm again. i highly recommend this service to anyone in need of a heating and cooling expert!

Last year, we had our home AC unit replaced and were absolutely thrilled with the entire process. The team was extremely professional, punctual, informative, and respectful of our property. They paid attention to our concerns and answered all our questions, and all this was offered at a fantastic price. The new AC has been a reliable comfort, particularly during the hot summer months. When our condo AC unit started showing signs of leakage and condensation issues, we didn't hesitate to reach out to the same team. Despite the ongoing heatwave, Donald was quick to respond. He swiftly identified the problem and not only fixed the complex issue but also took the time to explain each step of the process. Through this, we gained a better understanding of how a condo AC unit differs from a home unit. Donald was patient, respectful, and ensured we were satisfied with every aspect of his work. And once again, the price was excellent. I cannot recommend Donald and his team highly enough to my family and friends. They truly are experts in hvac systems.

Working with this company for our AC repair was an excellent experience. From our initial consultation with Jack in sales, he provided us with comprehensive details we required. On the day of our repair, Kingston and his crew arrived exactly on time. They worked throughout the day, maintaining excellent communication throughout. The team kept everything tidy and clean, and everyone was both friendly and professional. We were given detailed instructions on how to operate and maintain our newly repaired AC unit. The experience was fantastic from beginning to end. We will certainly recommend them and will not hesitate to call them again for any future AC repair needs. A big thank you to the entire team!

The service provided by RR HVAC Solutions - Air Conditioning & Heat was incredibly prompt and efficient. Both technicians, Miles and Donald, were polite, punctual, and took the time to explain their analysis of the issue as well as the necessary repairs. They demonstrated exceptional skill in their work, and once they were done, our air conditioning was functioning flawlessly. When your AC breaks down, you appreciate swift service and RR HVAC Solutions certainly delivered. I cannot express enough how reliable and high-quality their service was, thanks to the hard work of both Miles and Donald. I'm deeply grateful for their help.

i was having trouble with my furnace and a big company in round rock tried to sell me a brand new $12000 heating system, saying my current one couldn't be fixed. they also charged way too much for some minor repairs and quoted me a lot more for other things they said i needed. i decided to get a second opinion and called another company. i talked to miles, who said he would send donald over that same day. donald arrived within 2 hours, checked my furnace, fixed a couple small things, and made sure it was running right. all of this cost me less than $200. the first company wanted $12000 for a new furnace or $2400 just to do a temporary repair. i am really happy with the service i got and will definitely use this company for any furnace repair in the future. highly recommend!

I've had an exceptionally positive experience with RR HVAC Solutions - Air Conditioning & Heat. My air conditioning unit broke down during the peak of summer heat. Luckily, they were able to dispatch a technician within just a couple of days. I was worried that I would be told my unit was too aged to fix and that they would try to push a new HVAC system on me. However, that wasn't the case! Miles, the technician, was able to swiftly and accurately identify the problem, a malfunctioning compressor, and managed to repair my old AC unit that very day for less than $700. Miles's service was truly excellent! He was punctual, professional, and amiable. After fixing the AC, he also inspected the furnace and noticed a previous leak. He then recommended that I have the furnace serviced before using it or the humidifier, but he didn't pressurize me into buying a new unit. I appreciated his honesty and advice. I'll certainly consider RR HVAC Solutions for any future servicing or replacement of my HVAC units.

Donald and Kingston provided an exceptional service today! Kingston met me at my Round Rock home and within a short period of troubleshooting, he was able to identify the furnace issue. It wasn't a case of needing a new unit as I had feared. His expertise was so impressive that within half an hour, I was able to get back to work with a fully functioning furnace. He even went above and beyond by adding Freon to the already working unit! This level of customer service is truly amazing and deeply appreciated. I highly recommend their furnace repair services.

RR HVAC Solutions - Air Conditioning & Heat has a team of highly skilled professionals. The front office staff is great at taking care of their customers. Recently, I faced an issue with a heat pump part that failed during a heat wave, leaving me without AC. They quickly located the part, and it arrived in just two days. Their experienced technician, Miles, went to the delivery truck to confirm the part, and thanks to the rearranged schedule, my system was up and running later that same afternoon. What a relief! This company is fantastic. They have knowledgeable and professional staff who are honest and dependable. If you need any heater repair services, do yourself a favor and give them a call!

Miles, Kingston, and Jack were impressive, displaying both respect and expertise. The service provided by RR HVAC Solutions - Air Conditioning & Heat was outstanding. They installed a Honeywell T10 Thermostat at no additional cost as they recommended this particular model. They demonstrated how to operate the thermostat and addressed all my queries. Initially, they fixed my air conditioning unit to ensure it would run overnight, and later returned to complete the service call. They thoroughly inspected both AC units to ensure they were functioning at peak efficiency. They were courteous to both my children and pets. I would highly recommend their AC repair services.

My mother's heater stopped working, so we reached out to RR HVAC Solutions - Air Conditioning & Heat because we have their heater insurance. They sent Donald to evaluate the situation. He provided a straightforward assessment of the furnace, and we decided it was a great time to upgrade her system. We talked about the costs and the best options available, and we chose to have them handle the installation. Jack and his team came in and got started, and in just two days, we had a fantastic new top-of-the-line combo boiler. No more hot water tank, which is awesome! We're really grateful for how well everything turned out and would definitely recommend their services to anyone in need.

RR HVAC Solutions - Air Conditioning & Heat has a fantastic team. From the first estimate to the installation, I felt completely comfortable with everyone involved. The prices for our new furnace and air conditioning unit were very reasonable, even better than some other quotes we received. Once we signed the contract, scheduling was a breeze, and installation day went smoothly. When I was about to leave to take my son to preschool, the installation crew even cleared a path through the driveway for me before I could start shoveling myself. Their thoughtful gesture really impressed me!

The lower HVAC unit in our home finally stopped working, so our regular service team referred us to another company for the installation. The whole process was fantastic. We got a call back from the new HVAC team within a couple of hours, and they came by that same afternoon to check out the system. The next morning, we received a detailed quote with different equipment options. We decided it was best to replace both the upstairs and downstairs units, since the upstairs one was also getting old and we didn’t want it to break down during a hot summer. They offered us a small discount and even worked with our existing Nest thermostats so we didn’t have to buy new ones, which helped us save more money. Installation started just two business days later, which was really convenient. The lead technician, Jack, arrived right on time and got straight to work, even though he had to work alone for a few hours. Jack was very friendly, helpful, and went above and beyond answering every question we had. The installation was finished in just two days. Jack took the time to explain everything to us and even showed us how to handle basic maintenance. He always offered to demonstrate things in person, which made it much easier to understand. I really appreciated that level of attention. Both units are running great, and I’m very happy with the results. I feel confident that if we ever have issues, the HVAC team will take care of them quickly. Highly recommended!

I have been using their HVAC services for almost ten years for both my home and a small commercial building. The team is always friendly and professional. Recently, my old 80-gallon water heater at home stopped working. They replaced it with two new 50-gallon hot water tanks, and now I have hot water again, which is great. Not long ago, there was an issue with the air conditioning system at the commercial building I manage. Kingston came out and suggested replacing the old unit. He quickly installed a new 5-ton, 15 SEER heat pump along with a matching 5-ton air handler and 15kw heat strip. The whole system was up and running fast. My tenants are comfortable again, and I’m very satisfied with the service.