All reviews for Dallas Plumbing & Air Conditioning

We have used Blue Star for several projects (hvac replacement/maintenance), and everyone there has consistently been professional and helpful! They are thorough and great at explaining the systems, and offer reasonable pricing. Also, they are prompt with scheduling. Look no further for a reliable family company!

Jimmy came out to look at our AC unit on a saturday and at my home very quick after my initial call. He was knowledgeable and had me working in no time. Great service and would recommend!

Tony (after he had inspected my existing system) was thorough in explaining my options for repairing and/or replacing my existing system. I choose to replace my system. I was very please with the installation crew, Adam, Frankie and Cesar. They worked steadily in very hot conditions and explained everything that was taking place. I highly recommend this company.

We had a number of issues with our downstairs unit, and bluestar addressed them all in a timely manner with professionalism and great customer service. The first issue we fixed, knowing it would be a ‘patch’ and crossed our fingers that it would give us another year or so on the unit. When that proved untrue after a week or so, Blue Star came out again and took that into account when quoting us the price for a new unit, bringing the price down since they had just replaced a part. I would highly recommend this company to anyone looking for hvac service. Great communication throughout the entire process.

Our house had an older unit we were trying to keep alive and had scheduled a fall tune up. Danny arrived and walked me through what he would be doing. He was extremely professional and respectful, which is really important as the "face" or "frontline" of the company. He was very honest with the fact that our fan blower was on its last leg. Without any pressure, he asked if we would be interested in seeing what options they could provide.

That's when we had the pleasure of meeting Eric. From start to finish, our interaction with Eric was top notch. He does business the way it should be done. He was straight forward and clear with respect to their prices and what he could offer. He respectfully gave my wife and I a few minutes to talk things over. Again, no pressure in our experience. Simply an upfront conversation that helped us make the right decision. Install was quick and efficient. We are really happy with our new unit (inside and out). The company was great by even coming back today to reseal some of the lines running into the house. It's the little things that make working with a family owned business like this worth it! I would recommend them to any in the area!

I had Blue Star Heating and Air come check my Heating unit. Not only was the problem fixed efficiently, but cost effective as well. Compared to my past experiences with AC companies, they did an exceptional job fixing my AC and I would highly recommend them to anyone.

FANTASTIC SERVICE. Arrived on time and was flexible in terms of scheduling. Extremely Professional. Air Pros Blue Star Replaced my Heating A/C system which a previous company had not done properly and replaced all my A/C Ducts. The Best part was the pricing was incredible, much less than I had anticipated paying. I will never work with anyone else in the future. I Highly Recommend Air Pros Blue Star for all HVAC Needs!

Blue Star Heating and Air has been nothing short of professional and courteous! The technician walked me through the necessary repairs, made suggestions to extend my system's life, and was knowledgeable concerning all my questions. He was prompt and went above and beyond to follow-up with me post maintenance and repairs. I hope I can squeeze another couple of years out of my aging unit, at which time I would be comfortable giving my business to Blue Star based on their high level of service and prices.

Alan arrived to do a tune up and found other issues. The issues were handled promptly and professionally. No fancy sales talk. Just the true description of the situation.
I was/am so impressed with Alan's work, confidence and honesty I've decided to make Blue Star my H.V.A.C. partner for life. Best service, price, honesty and professionalism found anywhere.
Major Al Crawford,
U.S. Army (Retired)

EXCELLENT CUSTOMER SERVICE!!!
Customer service was VERY friendly over the phone and in person. Arrival time and repair was all completed within 2 hours of making the appointment! I would HIGHLY RECOMMEND Blue Star Heating and Air for anyone in need of A/C repair.

Thank you to Alan Ross for doing such a great job!

I called Blue Star at 6:30pm because our AC stopped cooling and it was approaching 83 degrees in the house. A technician showed up at our house by 7:30 and had it cleaned and fixed by 8:15. Our technician Ron was the sweetest guy and took the time to explain to us what was going on and how to keep our unit clean. As a new homeowner I valued this attention and feedback. I will be requesting him for all future visits. Thanks Blue Star for cooling my house down tonight! I'm one happy member. :)

We have been with Dallas Plumbing & Air Condtioning for about 2 years. Best company and employees EVER. We just had outside and inside units maintenance, and are so thrilled with the service and quality of our units are GREAT. Love when they put on shoe covers before coming into to my home. There employees are The Best, Freindly, So knowledgeable and they take the time to explain everything. They do such a good job. Would recommend to everyone! Also such friendly voices when I call and ready to assist. I give this company 10 stars.

Patty Cabral, Saginaw Tx.

Air Pros was quick to respond to the initial call for help. The repair was made as soon as the part on order arrived. The timing of his wrapping up business and a scheduled video call clashed. After spending hours in the heat, the tech was a great sport when he joined my family by video as we sang happy birthday to my grandmother for her 104th birthday! He understood the value of relationship. Knowledgeable, dependable and personable. This customer is SATISFIED!

Our A/C went out a few weekends ago and we were referred to Blue Star through our warranty company. I spoke to Desiree in the office and explained that I had a sick child at home and it was heating up quickly. She was GREAT!!! Tony was out within a few hours, but turns out our 18 year old system had seen its last day. Tony fully explained the differences between our options and was incredibly patient with my 1000 questions.
Nick, Donovan & Gabe was the team of guys that came out and installed our new system. Very professional and polite young men! Eric came out in the middle of the install and talked to me for quite some time, explaining how A/C systems differ, and answered any and all questions I had.
These guys & Desiree were a pleasure to work! I would highly recommend Blue Star Heating and Air! Keep up the fantastic work y'all!!

Tony Escajeda came out and was very nice and professional. He was pretty straightforward and told me what i needed and what I can defer for later. I got the regular maintenance for them to come by twice a year. I didn't realize all the work they put in and how beneficial it is to do these regular checkups. Awesome service and very happy that I decided to let them perform maintenance. Definitely will request for him on the next tune up.
I had my capacitor replaced and the UV stick light added to clean any existing molds and prevent any new ones to develop.

Shawn and Mike Bidwell were very helpful and answered all of my questions and concerns. The price was very good and they install on Mon., Sept. 27. Update: The unit is installed in a timely manner and works well. I'm not certain that the ductwork was cleaned and I had forgotten about it until the techs left. I still need a thermostat-the one out of the box did not work and the tech is supposed to drop by later in the week to install a new one. Everyone was friendly, professional, and courteous. I will use Air Pros again in the future.

Blue Star was top notch- from start to finish. They we quick to schedule, gave several conformations of appt. time and when they would arrive. Travis was my technician and he was courteous, prompt, took extra care to keep areas neat and clean, and also handled a fee resolution with his boss in a positive fashion. I highly recommend them ! Would give 10 stars !!

Had AC quit working earlier this past summer and had a tech out the next morning after calling 5pm the day before. Capacitor was the culprit and was back up and running in less than an hour. Recently had an additional return added due to the prior company not doing it upon install of new unit. Tech found that there was a vacuum being pulled in the system. Had duct ckeaning performed along with return. Techs were punctual and I was notified multiple times leading up to appointment. Tech did quality work and extremely clean while working, very appreciated. Had a follow up call within 10 minutes of techs leaving ensuring quality work. Customer satisfaction is shown through action and they've done it well. Thank you.

Awesome experience and professional staff from Eric, Adam, Frankie and Alex they toke care of replacing my entire A/C and furnace, Eric recommended different ideas and accommodated the expense on payments plus the enormous difference on the professional installation the the excellent Lennox unit is awesome super quiet efficient and smooth. Everything was done in one day and they even came across a little problem with our old cooper line was damage and they replace it at no extra expense. Than you for everything my family and me really appreciated the work.

Michael came to our house. Very friendly and trusted in what he said. He showed us the unit outside was dying and explained everything to me. Will use him again if needed and ask for him.

Awesome experience today with Dallas Plumbing & HVAC and the field technician went above and beyond to diagnose the problem with my AC. He explained the work needing to be completed regarding my fan motor & air compressor being replaced. Thanks again and I will make sure to use this company again in the future. 5 stars hands down!