All reviews for Texas Home Redesign LLC & Barela Heating & Air
Write a review-
Out saviors! Thank you for being so prompt and kind! Knowledgeable, fast, friendly, and saved is a truck load of cash!!!
-
Our AC went out in the middle of the summer and Mitch made sure we were well taken care of! He came out quick to assess and had a new unit installed and up and running ASAP! They also followed up to make sure it was cooling nicely and we were comfortable. We would definitely recommend to anyone needing HVAC services!
-
Entire installation was installed against code and done completely illegally. He lost in court and refuses to pay the judgment against him.
-
Hands down the WORST company around. Not professional, never on time, non responsive, poor quality work... and doesn't pay their debts. I was granted a 20k judgment against the owner for poor quality work when he destroyed my house. Including not finishing replacing my ac. Had to have the ENTIRE system completely redone after he touched it. Didn't Cap off the system- just put some tape on it. Never fixed the area for the filter, everything was completely illegal and out of code. Found out no permits were pulled. Found out the system was leaking carbon monoxide - if zero was an option even that would be to much... run... run fast and have someone else touch your ac system.
Don't recommend -
If I could give 0 stars I would. This so called company “installed” a gas furnace into the house we just bought, the sellers found this company probably on a whim because they didn’t even have the common knowledge to seal the gas pipes after installing and left a deadly gas leak in the house. What kind of honest and reliable company does this? We called him to come fix the problem and he told our realtor he was on vacation. With this deadly leak we had to call another HVAC guy to fix the problem Mitchell Barela left! The new HVAC guy even told us he wanted to report him because he could have exploded our house and killed us. Mitchell obviously doesn’t care as he never checked in after his vacation. We called him to fix more issues he left like not sealing the exhaust pipes and not installing a pipe to circulate outside fresh air. He said he would come fix it and I took off a days work to wait for him in the morning because he said 3pm was too late and after continuously calling him since 7am till 3pm I realized he was lying yet again. We will be filing a police report and reporting them to get their license revoked because a company like this shouldn’t be operating and putting peoples lives in danger. Do not do business with them if you value your family’s life, because he obviously does not. If you want to do business with liars that put your life in danger then Mitch is your guy!
-
This company and Mitchel Barella gave false pretense and promoted himself as a licensed HVAC installer. They installed an HVAC system for me but it was not properly installed and the electrical was improperly done so the first time it started up all of the heating strips and blower fan needed to be replaced. Then when they started it up again, it ran for a day before the blower unit flooded because Mitchel didn’t install the drain line properly. Since then Mitchel has failed to warranty his product, at the time of install he was not properly licensed, he has had prior violations for operating without a license by the State of Texas and issued fines. I have now had to hire another company that is actually licensed and have to replace the entire system now due to Mitchels faulty installation and to prevent mold from forming. Mitchel has admitted fault in writing through text, but fails to remedy to situation. He is also never on time. He would consistently reschedule times and days he was supposed to work. Mitchel is currently being sued by myself and appears he has successfully been sued in the past by others. I also intend to file a criminal complaint with the District Attorneys office and Texas Attorney Generals office for Check Fraud as he’s failed to deliver what I purchased. He’s also refused to provide a refund to remedy the situation. Stay clear of this company. Would not recommend! He’s done this to multiple customers.