All reviews for BrightView Landscapes

Buena compañía

Excelente compañía, muy buen trabajo.

I didn't get through to anyone but I will continue to contact them

Worst landscaping company ever!! Do not use them as the landscape company for your community, or you will regret it!!

Nowhere to use restrooms.
Drinking hose water or die from dehydration.
Walk everywhere and management can't get you on the visitors lost for usaa for nothing. Terrible idea to work for them

Truck riding my bumper, passing lane came up, must have done 80 to get around me in 60mph zone. Kept speeding till he got on next cars bumper, whole time looked like they were on a phone. Last digits of license plate, 4910.

Bare minimum work. Sloppy. Would miss appointments and lie about it (surprise, we have video footage of the no shows) Non responsive. Canceled contract and better for it.

Made an appointment with Brian for 4:30. At 5:15 no call no show. Sent him a text he said he would try to make it around 6pm. Unacceptable not to call when running that late. Didn't try to reschedule, just said, "OK." Don't waste your time.

Got home from work, and a truck was here at my apartment shredding leaves. The truck had such a poor covering on it that all the debri was flying out of the truck. ALL cars were covered. Lucky for me i wasnt home to get the worst of it. However, i parked nearby and got out of my car to be greeted by a sheet of debri and dust i my eyes. After cleaning up to where i could keep my eyes open, i told them they need to stop until they have the truck covered. The drivers got out and told me "the owners need to give us better s#$t"... 👏 great job truck number 153074. This type of work is despicable and shouldnt even be paid for.

They will tell you anything to get you to pay EXCEPT perform the contracted services. Do not use them. They have only been to our community 3 to 4 times all summer. They've lied and weaseled their way through the summer. Pretty sad for a large publically traded company. I'll never use them again and I will, at every opportunity, tell everyone how horrible they are.

Following-up 9/2/2019:
They came once in the last two weeks making it all of one time for the entire month of August. They aren't returning calls from HOA managers either. I responded to them privately, even though it was very snarky, they have not followed-up over the past two weeks.

We done business with this Compay for 3 year. First 2 years they did an outstanding, on the 3rd year a new manager took over our account was very unprofessional our property to this day looks unkept weeds and grass to high. When contacting the overall Manager he just tells that he will correct the problem but never does. We would have terminated them but the way the contract is written it’s very hard to do. Glad that our contract with the is soon to end 1 June 2023. I would think twice before I would do business with them unless their management changes. Last thing the corporate office is hard to contact and when you do they have the same management in your area contact you and they still doesn’t correct the problems that you are complaining about.

While caring for my lawn they destroyed one of my lawn ornaments. I provided video of them destroying it and was assured that it would be handled. I contacted them several times and there has been no resolution. Very unsatisfied! Unfortunately it is the place the rental company pays to care for our lawns and I cant just take my business elsewhere.

This company was selected for the Turning Stone in Cibolo after a bidding process by our board. There were a few issues during the transition but seemed to become stable. Then we realized they only cut the grass. They don't maintain any of the landscape like the previous vendor. Now that the grass has become active again the green spaces are overgrown and they are once again not mowing consistently and the neighborhood has never looked worse. The HOA management company is constantly told they will send staff out to mow but they never show. Avoid this bait and switch company at all costs.