All reviews for Underwood's Heating & Air

Been doing business with Underwood's for years. Love the folks who work here, the service is top notch and relatively quick, prices are fair, and people really care about you.

They replaced my AC several years ago and did great work on my ducking and fixed all my other issues I had with my old system. They are always very responsive and provide good information

This is the absolute best company I have used over the past 18 years. The only company I will use in the future. Professional, HONEST, on time, a very detailed explanation of the work done.

Charlie is knowledgeable and honest.

Very grateful for the underwood crew. Been a customer for a few years now. Had trouble today. Boss man came out and had us running in a few minutes. Thank you.

Good diagnostics and great service!

They did an awesome job for us. Highly recommended

I don’t think we would of survived another night without them... it was 38 degrees in the house! With the Texas Freeze and no electricity our heater unit froze up! I called them first thing this morning and even with the snow falling and ice covering the roads they were here at the house within the hour!!! Bill was fantastic and fixed our unit and told me how to do it if it froze up again... Besides being professional they were compassionate and extremely caring about our situation! He was even offering a generator if it wasn’t out of town! You don’t get this kind of service ANYWHERE except from “down home good people” THANK YOU SOO VERY MUCH!!!

Great diagnostic skills.
back to fix it tomorrow

After having 5 or 6 different Techs come out from different companies. I decided to call out Underwood, I wish I would of called them first.The technician was able to see the issue as soon as he got in the attic, he replaced one of the ac units due to a bad leak and age. He also figured out why the old ventilation did not work properly and fixed it quickly. Thank you again for all of your help with this!

Todd knew exactly what was seeing based on my voicemail, showed up with the part we needed and was done in less than 30 minutes. We had called previously based on a friend's recommendation and have been very happy with the work they do.

I own a business in Valley View and a lot of my customers recommended Underwoods to get my AC fixed. I now understand why so many people recommended Underwoods. The lady who answers phone was nice and helpful. Todd and other guys who came out to check and fix my AC were all great. They were extremely knowledgeable, professional, and friendly. They explained everything throughly and fixed promptly. Hands down the best HVAC company I have ever worked with. Highly recommend!

Underwood's did a full system replacement for one of our central HVAC units. They did an excellent job, gave us a fair price, and all of their staff - the owner, the installers, technicians, and office manager - were very professional and helpful.

Great company, owners Todd and Stephanie, and staff. We have used Underwoods Heating/Air since they started their business. They are amazing. They go above and beyond what anyone would ever expect. Lightening struck our a/c units did alot of damage and Charlie did everything to repair in a timely manner and he kept in touch with us. Charlie is the Technician that came out very professional, on time and knowledgeable. Cannot say enough to express our satisfaction and gratitude for Charlie and Underwoods heating and air. Best there is!

Charlie was thorough and friendly. I think we got to bottom of it!

Todd came out and assessed the problem we were experiencing. He fixed the issue and gave realistic expectations. We will be using them again. Thank you

Underwood’s Heating and Air is awesome! Our A/C quit at our office and they were able to respond quickly and repair it for a very fair price. I really appreciate the experience all the way from speaking with Todd and Stephanie to get scheduled, to working with Bill when he came out for the repair. THANK YOU!

Second time to use Underwood’s! Fantastic service!

Awesome service! Thanks so much! I have heat again!

Awesome customer service with great knowledge at affordable prices.

Very prompt. Diagnosed the problem quickly. Fixed and ready for the cold storm coming!