All reviews for JPI Electric
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Great company
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Great company.. Hard and dedicated workers.. JPI will help you receive the full works.... From laying down the basics for all your structural slabs electrical needs ... All the way to top quality electrical installations... Warranty services that will work around the clock on a emergency basis and everything in the middle... With there field supervisors leading the way in every day inovation.. And finding new and improved ways to increase productivity while maintaining the highest of customer service with quality care ... Never a wrong choice choosing JPI as your electrical installers
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These guys just left my house. After a few hours of climbing through my attic and climbing on my roof, I’ve got power to my Christmas lights circuit again. Thanks, y’all!
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JPI Electric, Victor and his team were awesome to work with! They were efficient, thorough, courteous, & just a pleasure to work with. Thank you Victor, his team, and JPI Electric. I will use your services again.
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I noticed this company working on a new build in a neighborhood that I was working at, so I stopped to ask a question and was greeted by Jose and Mauricio. These guys are very knowledgeable and were not bothered and helped me even though they didn’t have too. if every company had guys like these working for them you would never, see a bad review. thank you guys
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Thank you, Hans and David, for the excellent security camera setup in our home. Your efficiency was impressive, and the explanation regarding operation of the system was most helpful!
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Great company... friendly service.... with work you can depend on
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JPI performed a hardwire for my outdoor sauna. Victor and Chris did great work. Was very impressed with the time they took to help me set up the lighting, the remote control, etc just the way I wanted it. Highly recommended!
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Vodrick came to our home today and quickly identified and fixed our issue with the fuse box. He was professional, on time, and clearly explained what the issue was. JPI Electric has always done good work at our home.
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We needed help wiring our Ring doorbell for power. We received timely communication and a quote. Techs, Frank and Brandon presented very polite and professional. The impressive part was, Frank discovering an obstacle with our 1990's built home etc. and adjusting to get the outcome we needed! Its refreshing to have quality customer service and thorough service these days! Thanks guys!
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Just had my chandelier installed on a 30 ft high ceiling and these guys did outstanding!
JOSH-definitely provides OUTSTANDING customer service, very hands on and helpful to his crew and very polite! ERNESTO and FRANKY- are very customer service oriented as well. Very respectful and know their stuff! Very knowledgeable! For a minute, the chandelier light didn't turn on, but Ernesto managed to figured it out and made it work. They left no mess as they cleaned up after themselves. The installation fee is definitely reasonable.
OVERALL-JPI Electric is a HIGHLY RECOMMENDED company.
5 STAR SERVICE FOR SURE! -
Warranty appointment are 30 days out and they use unlicensed subcontractors when doing work outside the city limits. No other issues on my new construction home.
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I have been with JPI for 3 years now. It’s great when you have no issues but I’ve needed to get my whole system serviced due to them not working and when I call to have something setup for them to come out, you can’t do that unless you talk to one very specific person in the entire company. I’ve attempted to reach out that person on several occasions and have been left with just a voicemail. When you tell the receptionist you can’t get a hold of that person, she just say “oh yeah, he is probably busy. Leave a voicemail” by the time I get a call back, now I’m busy and can’t get to the phone. So it’s just playing phone tag all day long. Very inconvenient. It’s not that hard for the receptionist to take down notes and make appointments for the actual workers. I just don’t get it. My cameras and system have not been working now for over six months. But you best believe that payment sure does get drafted same day every month.
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Drivers can't drive they suck almost ran us off the highway today thanks !!!
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Contacted the office. I was advised that my message was going to be sent to Josh. Still waiting on a call back after almost two weeks.
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Teach your drivers to drive almost hit us and 2 other cars just to make an exit they missed in morning rush hour traffic . Maybe run some driving records before giving someone a truck with your company logo on it . Just based on the drivers I’d never use or recommend this company to anyone
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Worst customer service, and worst Security service we have had. The app hardly ever works to set the alarm on, the video recording for the cameras takes a ridiculous time to load. The front door camera will NEVER load fast enough to speak to someone when they ring the doorbell. Definitely do not recommend.
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Telling me an exhaust fan switch turning off the light in my utility room is normal and can not be fixed. I have 5 bathrooms with the same setup and no issue. Did not even bother to take the cover off...just, that's normal and nothing can be done. Same guys that connected that switch to my master bathroom. Same guys that says my clothes washer dimming all the lights in my house is normal and nothing they can do. Absolutely amazing. Who knew...every home in the world with a fan and light in the same room has this issue...cuz it is normal and absolutely nothing can be done to fix it.
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Asked them to come out and check the wiring for the garage door opener (the wiring they installed when the house was built). Guy gets there, checks it with an OHM meter and says it’s good. Called another electrician who checked everything and come to find out the wires were actually pinched by the staples they used during installation. Trash service and half-assed work. 10/10 do not recommend.