All reviews for Premium Poolsmith
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Completely knowledgeable, dependable, and reliable. They service our pool weekly and have provided repairs as well! If we have an emergency, they are there as soon as possible. They treat us as a valued client, and I would recommend their service without reservation!
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Janice is definitely the MVP of this operation. Devon, Will, and the rest of the team come a very (very) close second. Promptly answered my call, had a new heater and booster pump installed a week later. Detailed and thorough work - will definitely call again in the future!
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Devon replaced pump with Variable Speed pump on short notice. Problem diagnosed and solution installed inside 24 hours! Outstanding quality of service, professionalism, and value! I highly recommend Premium Poolsmith. They’re far and away the most prompt and reliable pool service team I’ve encountered!
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We were leaving town for three weeks and needed help since leaves were beginning to fall. Will was recommended and so glad did excellent job.
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Premium Poolsmith did an awesome job on our pool! They were super friendly and showed up right on time. They cleaned everything, vacuumed, skimmed, and balanced the chemicals perfectly. They even fixed a small leak we didn’t know about. Now, the pool looks amazing, and they gave us great tips for keeping it that way. Highly recommend using them!
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When “interviewing” pool companies for monthly maintenance Premium Poolsmith far exceeded my expectations. It was an easy decision to choose this company when they itemized all the details of what would be done weekly. The gentleman servicing my pool has done an amazing job and even shared his contact information if I needed something extra. Their billing and payment is a simple process and I get an itemized statement. I can highly recommend this company if you need exceptional service.
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I contacted Premium Poolsmith about some new cracks within the piping of my pool equipment. I was worried about a possibly large bill. I received a call back quickly and they were at my house the next business day. They verified what parts were needed and were able to fix the pipe quickly and reasonably! My pool tech was super nice, giving me pointers on keeping my pool in tip top shape. After their visit my pool looks great! I would definitely recommend them for any pool repairs or cleaning services. Thanks Team!
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I was reluctant to get another pool service as my first experience did not go well. I read a few reviews online and I found Premium Poolsmith and their services that were rated well and had happy customers. They have been fantastic. Great communication, prompt service, good value.
Brandon is our weekly tech and just does a phenomenal job. He is polite, considerate, and very professional. Don’t hesitate to give them a call, you’ll be glad you did! -
Excellent service and always communicate changes in advance. I have used several pool services over the years, and I rate Premium Poolsmith as the best. I highly recommend their pool services.
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Will and his team are highly professional and knowledgeable about their profession. I called, and the owner—Will came right out to assess the pool and made the absolute right decision to get my pool back in order for this weekend‘s party! Without reservation, I highly recommend this company for any of your pool needs!
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When I need “real life” pool help and advice I call these guys! They always give it to me straight. They listen to my specific issues and needs and then get it done fast and fair. I recently wanted a new pool vacuum. When I called for advice the lady on the phone listened to what I was “needing and wanting” and then recommended a product that was even better suited to my needs than the more expensive product I was looking at. She then had a technician out here in 45 mins and the new vac was installed in about 30 minutes! I also love their “no hassle” billing. I have a card on file with them so when the job is done (to my satisfaction) they just bill it. I don’t have to deal with paying the service guys when they are at the house.
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I had an excellent experience with Bryan at Premium Pool Car! He is professional, courteous, and made the entire process smooth and stress-free. Bryan went above and beyond to ensure everything was handled with care and attention to detail. Highly recommend working with him – great service and a truly positive experience!
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Absolutely outstanding pool maintenance and cleaning service! They not only keep my pool sparkling clean, but also go above and beyond with repairs, recently fixing broken meters and getting my wireless control systems up and running again. The owner, Will, truly stands out for his attention to detail and commitment to excellent service. He’s always quick to respond to any questions or concerns, and makes sure every job is done right. I highly recommend this team for anyone looking for reliable, high-quality pool care!
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I was losing my pool and I just fired my pool maintenance person so I called Premium Poolsmith and in a few hours Will came out. He evaluated the situation he gave me a quote that I accepted and he went to work. Within an hour he had the pool back going in the right direction and by the next morning it was crystal clear. Will came out the next morning to make sure everything was good. It has only been 24 hours but at this point i would highly recommend.
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Premium Poolsmith are number one. From Owner to Office to service, they are beyond great. Pool is 40 years old, Totally updated, And it looks and works like it's brand new!!
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I am so impressed! I reached out to them via their website for a quote and received a phone call within the hour. We scheduled a visit from Will to come out the next day to look at the pool and give us a quote for a one-time cleaning. He was able to give us the quote right there, and when we said yes, he immediately started working on the pool. We have had other pool companies out for quotes and sometimes had to wait weeks to get an answer.
The customer service and professionalism is 10/10. If I could give them a higher rating, I would!
Will is such a nice guy and so helpful and knowledgeable. Everyone I had an interaction with was so very nice. I highly recommend giving them a call! -
I had a sudden leak in my pool equipment, plumbing and Premium Poolsmith sent out a technician right away and fixed the problem perfectly. They were so responsive! I would highly recommend this company!
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Excellent service and a very thorough walk thru of the application the now runs the pool. I would highly recommend their service for anyone wanting to replace or modernize their pool equipment.
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Premium Poolsmith did a great job coming out and cleaning our pool. Completely drained and power washing the pool. It is back to its sparkling clean water. Everyone was great to work with and we are now using them for our weekly service. Very professional service.
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I am really pleased with Bryan M who services my pool from Premium Poolsmith! He does an OUTSTANDING job and is very consistent, timely and professional! He keeps me informed of any issues he might notice to ensure my pool equipment runs seamlessly! Just love the work he does!
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Premium poolsmith is amazing. I have them clean my pool every week and I have no complains - I never have to worry about maintaining pool anymore. Its been great help to keep up the pool.