All reviews for Lee Air Services

Zach did our summer check on our AC units and was very professional and thorough. I was very impressed!

I’ve always found Lee Air Services people to be courteous, attentive, skilled and dedicated to my welfare. I really appreciate their service, and will always gladly recommend them.

Victor was my service tech. very friendly and professional. Came out quickly and addressed the problem and took care of it. Suggested also to go ahead and change the indoor filters as well. A pleasure working with him.

Our HVAC system was old and I decided to have Lee Air Services give me a quote on complete system replacement (using existing ducting). They gave me a quote for complete system replacement including fan, furnace, outside condenser, thermostat, outside shutoff elect box, new type of "freon", etc. I also asked if they could provide a small window unit for A/C for one room to last while they big unit was off which they did for $50 which included install and remove. The entire job took their professional crew maybe 4 1/2 to 5 hours, due to organization, everyone knew their job. Mr. G.L. Johnson the owner is a wonderful human, and a veteran. I try to do business with veteran owned companies when I can. Top notch, professional, reliable! Thanks!

Brandon Paonessa with Lee Air Services was amazing! Knowledgeable and professional! Arrived timely and explained everything so well!

We replaced an older AC unit with a new Trane AC. On the morning of installation, we were called to let us know they would be out shortly. The installers (including the owner and his son) were very professional and had everything installed and working in a few hours. The crew was very respectful of the floors in the house by covering them and cleaned up nicely afterwards. Ac is working great. Thank you Lee Air Services for a job well done from Colleyville.

We've been customers of Lee Air Services for years and our service representative Brandon is a terrific asset for his company. Thank you

I just moved to Southlake a few months ago from San Antonio. Unfortunately for me, the AC went out and stopped cooling on Friday night while I was entertaining some friends and family roughly around 10pm. Luckily for me, Lee Air had one of their stickers on the thermostat from the last home owner.

So, I called thinking I will just leave a recorded message (being its 10pm at night on Friday) for them to schedule an appointment for Monday. Too my surprise, someone was still at their office answering phone calls. Wow!!!

They asked a few question about how it was working before it stopped, they said, "incase it was something simple like a breaker had tripped." No breaker trip so, it had to be something wrong with the equipment.. Lee Air than asked if I wanted to wait till Monday or if I wanted or need someone out tonight. I was surprised again that they still had a tech at the ready... Being that I was entertaining and the house was starting to get warm (80 degrees and rising fast). I decided to have them come out that night.

So, keeping in mind there was a party still going on. The Lee Air tech (Jim) shows up within 30-45min from the time I call. I showed him where the thermostat was but, within a minute it seemed, he informed me that the issues was not with the Indoor unit and show him where the outdoor unit was located. After showing him the unit, I went inside to continue hosting. I would say within 10-15min I started to feel cooler in the house. Curious, I went outside to check on the tech. He informed and showed me the burnt wire he had found on the outdoor unit and also showed me the "coils" that had dog hair blocking it.

Long story short, Lee Air fixing, cleaned, and checked over the entire system and found no other issues that would keep the system from operating. Lee Air did leave me with some information on a few things I could do to improve my AC for the future and lower my electric bill but, I didn't feel pressured that it had to be done right away, especially at Midnight, Haha. Felt like I was talking to my brother (who's a auto mechanic) about my car.

Anyway, I was overly impressed with Lee Air Services compared to my experiences with AC companies in San Antonio in the past. They seem to go above and beyond the call of duty. As I see it, there was a reason why the sticker was still on the thermostat in my house and why it will stay there. I noticed other reviews stating that the are expensive. However, I'm a firm believer, that you get what you pay for. I would rather pay a little more and get great 24/7 service that I have come to trust in such a short time.

Keep up the great work Lee Air Services!!! You have a new customer.

Our A/C quit cooling late on a Friday afternoon with the temperature at 103 deg. Called Lee Air Services and received a call back within minutes from Victor and he told me he could make us his next service call. Before he arrived, the A/C started cooling again. I called Victor and postponed the service call until Saturday at 8 AM. Victor arrived on time, checked out the unit and determined it was working perfectly. Victor asked if we had experienced any power outages? We have a Ting Monitor which monitors our home’s electrical system and sure enough there had been a very brief power failure which caused the compressor to try and restart with high pressure causing overheating of the compressor and a shut down until the compressor could cool down. Problem was not with our A/C but with Oncor’s lack of consistent distribution of electricity in our area which is a regular occurrence. Almost a week later, our A/C is working perfectly. We appreciate Victor’s quick response and identification of the problem.

Lee Air installed a new 4 Ton Trane unit in our house a week ago. Their team was nice and hard working. Asked questions and accommodated our requests/concerns as well as walking us through the process they were doing step by step. Neil did everything he said he would & then some. Hauled away an older unit that was sitting in the attic as well as the one they removed & replaced, moved the condenser around the corner to make my wife happy as well. Would recommend to anyone looking for an A/C & Heating company.......house is comfy and cool now.

Lee Air is AMAZING! They are always very nice and can get us in quickly for service. Brandon is great and professional!

I had my AC Unit replaced today by this company. The entire crew came out first this this morning to make it happen quickly and efficiently. Every single member of the team was friendly and courteous and got right to work. There was one very slight issue this evening that needed to be addressed . They came right back out after 6pm and got it fixed for me.

This is my go to company now for my cooling and heating needs. I will not call anyone else. Thanks everybody at Lee Air Services!

I’ve been using Lee Air for 10+ years. When we purchased our most recent home we had them convert us from electric to gas. They did an excellent job with minimal disruption to our home. We use them for maintenance 2x a year. Always excellent. Techs are very well trained and respectful of my property. Highly recommend them for all HVAC needs!

Our air conditioner went out in the middle of the Texas heat. After 3 quotes for replacement, Lee's had the best price for an EVEN BETTER unit, more options, as well as, replace duct worked for less than what I had been getting quoted to just replace the unit! The team that arrived to replace was professional, on time, and did great work.Thank you for dealing with the heat in my attic to replace and fix our issues and getting us back up and running in a timely matter! Would recommend and call Lee's again and again!

Great experience with Lee Air Services!! Technicians - Brandon and Zach were professional and knowledgeable. They explained everything in detail as the diagnosed the problem and made the necessary repairs. Everything was resolved and repaired in one visit!! Highly recommend!!

I was having an issue with some rooms being warmer than the rest of the house after some attic work was performed. I called Lee Air. They sent someone the same day. Victor came out to diagnose the problem. He found a duct detached that another company missed and secured it immediately. Very pleased with service I received today.

Brandon Paonessa and Lee Air provide ethical, trustworthy, and quality service. I just purchased a complete AC/Heat system that is perfect for my needs. I appreciate their dedication to excellence.

Had to replace complete AC System. Lee Air was very helpful in this process and even offered to provide window AC units since the ones I selected had to be shipped in. Communication was excellent and all the team members working in and around my house were respectful and professional. They completed the work timely and my house is cool once again. This is why I continue to come back to Lee Air with all my AC issues. Thanks for another great job!

Had an air handler and zones put into my house, Victor and Jacob were great install techs they worked super hard for 14 hours to get it done. Chad was awesome and price matched another company to get me the best deal. I will be a repeat customer

We have been customers with Lee Air Services since 2008 when Mr. George Johnson, owner, came to our home and went through a quote for a new system step by step. From that moment he sat at our kitchen table….we knew we were in good hands. That 2008 TRANE System lasted 16 years! And with the determined assistance and expertise from Brandon Paonssa, Service Manager, he maintained this system until this year when it was time for a new one. Again….2024, Brandon sat down with us and went step by step over his quote for a new system and all the “bells and whistles” he encouraged us to add to make this system even better and more efficient. Brandon and his crew installed a brand new, state of the art TRANE system that included the newest compressor and air handler, made 110% certain we were treated with Kidd gloves and even installed the most up to date smart technology thermostat that is wifi ready. Over and over again, throughout the course of 16 years….we have had the best service, the assurance we were taken care of and our system was working property under their skilled hands. Brandon has been our ONE AND ONLY go to Service Technician to take care of us for the past 7 years and we will ONLY have him at our house to handle our concerns or needs. He could write the book on meticulous focus on our system and customer service; he knows HVAC systems most impressively. He is a Super Star and we trust his knowledge and expertise more than we can express in words. Lee Air once again has taken excellent care of us with their time, incredibly care for their customers and the work ethic that is instilled in every single employee! Thank you Brandon for taking such great care of us and we hope this new system lasts another 16 years under your impeccable care! And thank you George Johnson for building a business with Corps Values!

Ric and Rheanne Clark
Grapevine

Brandon Paonessa did a great job identifying and resolving the problem. (Compressor faulty). He and his team kept all promises and made due dates and completion in time. Very efficient and knowledgeable