All reviews for Professional Pool Supply

Rib did an excellent job installing our new pump. Will use and recommend Professional Pool Supply to friends and family.

These guys are great. Hired to replaster our aging pool and they did a fantastic job. All crews that worked on our property were on time and cleaned up after themselves. Communication was great and they have visited each day after completion to insure that all was good regarding the plaster and water chemistry. Highly recommend!

I can’t begin to say enough good things about this company! They exceeded my expectations during my pool restoration. My pool was only 5 years old and was literally falling apart due to terrible workmanship regarding the tiles and travertine. The company has since gone out of business so I was stuck with an unsightly, falling apart pool. Jeff and his team came in and replaced the tile and travertine coping and it looks beautiful once again! The follow up to making sure I’m satisfied continues on - even 2 weeks post completion. Try this company out for their expertise in restoration and also their weekly cleaning services, you won’t be disappointed!!

Best pool store in the area. Period.

I have been to most of them around, really with no complaints, but these guys have the personal touch. Are honest and will tell you if a repair is something that can be handled easily by the homeowner or if it should be done by a pro. They don’t try to sell you something you don’t need, but will advise of additional products or services that you may benefit from.

Prices are fair and will even work with you on bulk orders.

Highly recommend.

Jeff Harper and team encountered problems rain and cold since starting January 9. The project was completed today March 9. Pool re-plastered and all decks recoated. Both look better than original installation 1995. Jeff’s integrity is sustained by his motto we will make it right. Would recommend on your next pool project. Thanks.

Review about Professional Pool Supply customer service. I recently purchased a Polaris Alpha IQ+ from Professional Pool Supply. They recommended the unit to me based on Polaris’ high level of customer service. A couple days later I inadvertently cut the cleaner’s electric cable. As it turns out, Polaris’ customer service didn’t quite live up to expectations (didn’t have spare parts for the new cleaner), but Professional Pool Supply made up the difference. They went to great lengths - way above and beyond in my opinion - to keep me satisfied. The difficult situation with Polaris’ limited inventory caused a few wrinkles in the process, but Professional Pool Supply’s Ops manager - Brandon - was extremely helpful and innovative in his work to solve the problem.

I’m happy that I purchased this unit from Professional Pool Supply. They’ve won me as a long-term customer because of their willingness to go far above and beyond to help me solve a unique problem.

I have a twenty year old pool heater that just reached 85 degrees. I call home advisor and got three companies. One company said I needed a new heater, the other said they would have to investigate this model and would get back to me (two weeks later). Paul from Professional Pool Supply, looked at it, took it apart in five minutes and show me the defective senor. He said it make take time to locate the part. He left and called me back in fives minutes with part available. We schedule the repair day and time. They are 'PROFESSIONAL'! Reasonable cost for labor and part. I live a distance from the store, but I have started buying my pool supplies from them.

I highly recommend this business. I am a new pool owner and the staff has been very patient and understanding to me. I usually ask 100 questions every time I call and they answer in ways I can understand. My pool is sparkling clean and when I do need repairs they come out in a day or two to survey the situation and fix the problem.

Rob was great. He also had a creative suggestion for my waterfalls plumbing that will save me from having to replace pumps in the future. Very helpful overall.

Jeff Harper was a pleasure to work with. He listened, paid attention to me, took great notes and remembered every detail. He was completely transparent about our pool deck expansion and made sure his team did an excellent job, which they did.

Pool is exceptional. Staff is friendly and professional. I receive a weekly update of all services and Chemical impound of my water. Always safe to swim in.

Jeff and his team have done an outstanding job in resurfacing our pool. His team shows up when they say will, they are courteous and mindful of our property and they communicate regularly on all aspects of the project. We could not be happier and we highly recommend calling Professional Pool Supply for any pool project!

They were able to come out in a timely manner to look at our hot tub heater. Rob was very nice and explained what the problem might be. Quickly found out what it was but also was good about explaining there could be more wrong since it’s an old heater. Came back a few days later with the part. And discovered there was more wrong. Very patiently explained what we needed and broke down the pricing and all that he was going to do. Within a week my hot tub is up and working. I also appreciated the text messages letting me know when he was on his way.

I should have written this review the first time. 1) I found this place a few months ago, I had waited weeks for another pool tech company to come out, then that company would look at the pool because I wasn’t home to pay them! (I had already spent so much money with them over the last year.) Professional Pool Supply had someone out in days, 2) next visit they gave me instructions on how to fix my skimmer myself (I almost did it right). Went back, explained, bought just the part I needed (saved hundreds of dollars) and fixed it, 3) was having a problem with cloudy water that wouldn’t get better. They told me I likely had holes in my filter. They were right. Bought parts, did it myself, saved hundreds of dollars, 4) just had the tech out again. Diagnosed what was wrong in minutes and told me how to fix it myself. I really like this place and for an older DIY guy trying to save money. It’s the best.

We recently had a full deck and pool remodel done (tile, coping, plaster, spray deck).I loved dealing with Jeff through the whole process. He was always available and communicated thoroughly. Any questions or concerns we had during the process were always addressed and solved promptly! Our pool looks beautiful.

My old pump died for the last time. Professional Pool Supply came out the next morning and looked things over.

The next day I had a new energy saving variable speed pump installed along with a labor saving robotic cleaner. Rob and the staff are great!!!

I’ve been using these guys for years. They’re very professional and reasonably priced. They come in and get the job done in a timely manner and leave no trace behind. I also enjoy their willingness to help and teach me about the pool equipment and how to maintain everything. I highly recommend Professional Pool Supply.

Professional pool supply is a great company and super accommodating! They make communication very easy. I can text and they are fast to respond. They are quick to come out to my property when ever there is an issue with the pool or equipment. I highly recommend them for pool maintenance and repairs.

LOVE our new pool. We renovated our old pool in October. Professional Pool Supply had a great price, communicated with us regularly, gave us options, gave us great advice, and were so easy to work with. We replaced the coping with beautiful flagstone and replaced the tile, resurfaced the pool, and added some mosaics. Professional Pool Supply also fixed our lights. Since completion, they've come back to check on the pool and answer any questions. Highly recommend!! We are very happy with our new pool!!

Professional pool supply is an incredible company. They always go out of their way to fix pools quickly and efficiently. Rob is awesome. My pool was a mess and within 24 hours of him fixing everything it was crystal clear.

I was left very impressed with Professional Pool Supply after they refurbished my pool and replaced the entire pump system. When gathering bids to fix my non-usable pool, I chose PPS because they provided a reasonable quote that I could digest. Now I can enjoy a beautiful working pool. I like to thank Jeff and his entire staff for their amazing work, especially Paul. I felt comfortable asking any question, no matter how small. They were professional, courteous, and very knowledgeable.