All reviews for ASAP HVAC
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Alex and Caleb were excellent. They provided outstanding service and conducted a very thorough inspection. Both took the time to explain their recommendations in great detail, so I knew exactly what to expect. I highly recommend using ASAP HVAC!
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No words can explain how we feel about Alex coming by our home after hours. After he did an inspection of our issue with our AC. Unfortunately he will have to order the part to get our AC up and running. He didn't leave our family having to deal with the heat. He installed a window unit so our family would have AC downstairs. Highly recommended ASAP HVAC. What to thank Alex for his services. It was also cool to see we both love the same sports team.
Thanks ,
Cortez Family -
Brennan went above & beyond with ensuring we get a new ac in our home. He was patient with all my questions during our process and made sure through the end that our ac was working properly
I have referred ASAP HVAC to many friends due to his customer service. -
Technician Alex R, was amazing when he came out to inspect my AC. He was very thorough, gave great recommendations on future maintenance. I truly appreciate the service he provided me and quality of work.
Thank you so much! -
WOW, just let me say WOW!!!
1st time using ASAP HVAC, will definitely not be the last. I've had other companies come out and do my tune up twice a year every year, never again. ASAP HVAC has earned my business. They are very thorough, professional and punctual (showed up 5min before appointment time). Alex Rivera was my technician and his apprentice (Caleb) did a wonderful job. They checked everything, took pictures of all the before and after work.
When Alex completed all the work (almost 3hrs) because previous companies did not clean or inspect properly, he went over everything. Let me know issues with my unit (almost 20yrs old) recommended a few things. No pressure to have done just if I want to prolong the life of my unit.
HIGHLY RECOMMEND ASAP HVAC
If I could give more than 5* I would. -
Excellent company for AC Repair and Installation. 5 Stars for fast, dependable, trustworthy, and timely service, and they answer the phone after hours. I called a lot of AC repair companies, but this one is the only company answering the phone after hours on a Friday. The owner, Nick, called me back within minutes and had a technician at my house within 2 hours and worked until after 10pm, even installed 2 window units to keep us cool until new unit was installed. So impressed with this company. I am a customer for life! 5 Stars for Jake, Steven, Nate, Javi, & Nick!! Great job!! Thank y’all so much for the smooth install of new AC. 😃
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I had a great experience with ASAP HVAC. I called their main line and they had a technician call me immediately to schedule the service for the same night. Alex was the technician who came out - he was ahead of schedule, courteous, efficient, and a clear communicator. I’ll definitely be using this company again.
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Yesterday our air went out mid-day, after looking at all the things we knew could be wrong, we knew we needed to call somebody in to help. I called ASAP HVAC yesterday shortly before 4:30, hoping somebody would be able to help since it was so close to the end of the day, and the sweetest lady answered the phone and got us scheduled for today! Brendon Long showed up for the repair, turned our unit on and immediately was able to tell it was an outside problem. Not only did he explain what he had done to repair our outside unit but he did a thorough check of our system inside as well to make sure that the problem was fully resolved and the air was cooling before leaving. I so appreciated his honesty and kindness coming into our home, after less than 24 hours our AC is back to working and our home is cooling. Thank you again Brendon for your help today! We will definitely be recommending you guys to friends and family & appreciate a quick and honest customer friendly service!
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Routine service was done by Alex today. This is the 2nd time he has been here and both times he was VERY professional and address all of my concerns. He breaks things down so they are easy to understand. Never pressures you to buy new things but always let's you know your options. 10 out of 10 would recommend. ASAP havoc has made not only buying a new unit but also living in my new house a BREEZE!!! Absolutely wonderful people and company.
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I had a great experience with ASAP HVAC during a recent maintenance visit. Alex, the technician, was thorough, professional, and incredibly kind. He took the time to review all of our options, explained everything clearly, and provided recommendations that made sense for our situation—no pressure, just helpful and honest guidance. It’s clear he takes pride in his work and values customer service. I highly recommend ASAP HVAC and will definitely call them again for future needs!
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Alex is fantastic!! He came after hours on a Saturday night when my house was 89 degrees!!! He had the problem figured out quickly and got to work to get us cooled off! He walked me through all the options to get the most out of my unit and keep me running cool! Very professional and personable! Truly saved our Saturday night!
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5-Star Review for Steve – Above and Beyond!
When I say Steve went the extra mile, I mean it. After a power surge fried my HVAC system, I was completely overwhelmed—especially after seeing the price range of new systems. Steve came out, assessed everything with a fine-tooth comb, and was incredibly knowledgeable, professional, and kind throughout the process.
He genuinely listened, understood my budget constraints, and worked hard to try to help—even calling his boss and exploring every possible discount. While I ultimately had to go a different route due to a home warranty option, I will never forget the integrity and effort Steve put into trying to help me.
If every company had a Steve, the world would be a better place. Highly recommend him if you want honesty, compassion, and someone who truly wants to help people—not just make a sale. Thank you again, Steve. You made a lasting impression during a really stressful time, and I’m truly grateful.
This company sent multiple guys, multiple days and multiple phone calls. I can’t say enough good things about this company! -
Alex Rivera came to my house late in the evening and expertly diagnosed and had my house cool and comfortable in record time. He was so pleasant and patiently explained my ac problem to me in terms I could understand. I would highly recommend Mr. Rivera for you air conditioning needs.
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The field rep Alex came and he was great, he was very professional, explained everything very clearly, love this Company I would definitely recommend ASAP HVAC!
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We hired ASAP HVAC to install a new 16 SEER RUUD AC system. They were prompt, professional, and did a terrific job explaining the installation process and equipment capabilities. What really impressed us, however, was their outstanding customer service AFTER the sale. We started experiencing some issues with the new system and our technician, Brendon Long, came out immediately, on a Sunday, and worked tirelessly to troubleshoot and repair the malfunction. When none of that worked, Brendon drove to Humble, picked up a BRAND NEW unit and stayed after hours by himself to install it; ALL at no additional charge!! He made sure my elderly father had a cool home to sleep in that night. ASAP HVAC stood behind their service and product by going the extra mile to make sure we had a quality experience with our new AC system. Jared Crye and Brendon Long are two of the best company representatives I've worked with in a very long time.
Teresa Fisher
Cleveland, Tx -
My neighbor recommended ASAP and was impressed with their response with the ability to schedule the same day. Alex(technician) went above and beyond explaining in detail my options with my system. I would highly recommend to friends and family to try ASAP and ask for Alex when they do. Very Satisfied Customer.
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Alex was very patient, thorough and super informative. Absolutely loved my first time service and will definitely be continuing services with ASAP HVAC. Thank you Alex for all your help and dedication. It truly shows when someone absolutely loves what they do!
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Clay was very professional, knowledgeable and thorough with my AC check up. He explained the work he was going to be doing, the results, as well as the additional repairs that needed to be done and their estimates. We were very pleased with his work.
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ASAP is the perfect name! Called for our 4 story office building that had no a/c for 2 days. I called at 2pm, they had Zack out here by 3pm and we were cooling by 5pm and we are all so grateful!! Thank you for having such courteous, knowledgeable and efficient technicians. For all your commercial or residential needs, if you want it done ASAP and done right the first time this is who you need to call!
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Alex came out today because our a/c wasn't keeping up. He spent a few hours checking the whole system and doing maintenance, including cleaning the coils. He then sat down with me and went over everything which included pictures of all his gauge readings and before and after on all the work he did. That gave me confidence in him and ASAP. ALEX, thanks for spending so much time, in the heat, working to optimize our a/c system. Thanks for giving me such explanations and taking the time to answer all my questions.
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Alex came out on short notice and took care of our problem. From the moment he arrived to the moment he left he communicated what he was doing and the issues he was testing. He was quick and incredible efficient at replacing the bad capacitor on the outside unit. His command of knowledge and ability to work impressively quickly was mind boggling. Thank you so much Alex for arriving and solving our issue so quickly!