All reviews for True Plumbing

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    5

    On time, explain problem and the fix, fair pricing. Good customer service and caring!

    5

    great people, very professional, i would recommend this company. they offered us some good options, they didnt just say there is only one way to fix this. they answered all my questions in person and on the phone. they would always immediately return my calls when i left a message, sometimes while i was leaving the message. one company i called before them still to date has not returned my phone call. i chose this company because of the other good comments. it paid off. hope this helps.

    5

    Great friendly service, True Plumbing was out and corrected a slab leak in no time. Eddie is a hard working professional. Highly recommend!!

    5

    Brian was great, he replaced what needed to be replaced. Quick job. I had 3 other plumbers prior to Brian and he was the only one that was able to fix the plumbing under my kitchen sink. thanks so much, I appreciate you!!

    5

    Both gentlemen were very professional in manner, they checked out our sewage problem. Took only a short time letting me know to contact the city to complete the line clean out and then they also capped off the drain. I liked their attitude and would let them come back when needed.

    5

    Very professional. Gave me a quote before they started the job and stuck to the quote when the job was finished. Very efficient; didn't waste any time. Cleaned up before they left and took all used parts/trash with them. Would definitely do business with them again.

    5

    We had a great experience with them. They were fast, gave us appointment the same day and that to on a weekend. In addition, they were very efficient and courteous. I would totally recommend to use them:)

    5

    Have you ever discovered RAW SEWAGE on your front lawn? Ugh. What a nightmare! But Tom from True Plumbing came out and fixed the entire problem, affordably and efficiently, in just a few hours. We recently moved to this area and are so relieved to find a honest plumbing company. We will use True Plumbing every time. Thank you!

    5

    I like the technician's punctuality after the text. He worked fast and showed quality service.

    5

    These guys were fantastic. I had 3 issues: a wiggly toilet, a faucet leaking into the cabinet, and a drain stopper that stopped nothing. They checked everything out and gave me an idea of costs- from best case scenario to worst case scenario- all before they touched anything, which was extremely appreciated. They fixed everything perfectly in less than 30 minutes and were so nice!!

    5

    I got off an airplane coming back from a business trip, and my wife says the whole house is clogged. She can't take a shower, use the restroom, or turn on any water. Imagine her concern. I called (on a Sunday) and True Plumbing answered. Jason Ray came the next day and did a wonderful job. He was punctual, friendly, and knowledgeable. I'll recommend Jason and True Plumbing to anyone who needs plumbing work.

    5

    Called True Plumning for a broken shower drain and washer over flow drain. They called 30 mins before arriving, which I liked. Very professional, friendly and listen to what I believed was wrong with the drains. They did excellent work and cleaned up afterwards. Will recommend this company and will call them again.

    5

    Wonderful plumbers! My water heater went out this winter and plumbers who came to my home made the whole process of replacing and installing a new heater easy and seamless. They were very friendly and professional about their arrival time and cleaned up after the job was done...they even went the extra mile of adjusting my water temperature in my shower the following day after mentioning on the phone after installing the water heater. Would recommend true plumbing to anyone in the need of a professional plumber!!!

    5

    Our water heater went out, and we all know how much fun that is! Kyle came out and did a great job! He was professional, friendly, and worked hard to do the very best job. He deserves a huge pat on the back, and will be recommended and used in the future! The inspector came out the following day to rave about what a great job he did as well! Thanks, Kyle!

    5

    Great service! Arrived in no time to my front door. Fixed my hot water leak also fixed the leak with the dishwasher and was in and out in no time. Great customer service. Great employees who have knowledge of what they are doing. Price was affordable after calling around for a few plumbers offered the best price and i didn't have to hear a sales pitch on how much work this was going to be. Will only use True plumbing for my needs you cannot go wrong with this company. Great people. I usually do not write many reviews if any at all but this service was so great i had to share its not common that you get great customer service and nice clean plumbers that come in to your home.

    5

    Quick, professional, courteous. Eric, my technician, made the process of repairing and replacing a large pipe line under our front lawn very simple. My job was done very quickly, and Eric took the time to explain and show me how the work was being done. Very friendly, would recommend.

    5

    I work for remarkable Healthcare in Fort Worth. It is hit and miss what you will get when a plumber comes out. I rarely take the time to write a review but I feel compelled to do so now. True Plumbing sent out Steve and I was impressed with his appearance as well as his polite and respectful manner. We thought we had a bigger problem than a stopped up toilet but after he assessed the situation he unstopped the toilet and everything works great. This company is honest and trustworthy.

    5

    I had a clog that took both of my bathrooms out of commission and True Plumbing was able to send out a technician the same day. Brent was extremely professional, knowledgeable, and helpful. After snaking the sewer line, Brent was able to identify the problem of roots in the line. Unfortunately, True Plumbing doesn’t offer hydrojetting to clear the roots. The next day I was able to find a company that does this procedure and my bathrooms are now back to fully functional! Getting the broken pipe repaired will be an adventure for another review once it’s complete.

    5

    I would have no hesitation hiring True Plumbing again! They are very honest, thorough, and quick to get the job done! I had a problem with a discount and they sent me a check in the mail even after I had paid more!
    Great folks to work with.
    I love you, Sheila!

    5

    Great Experience!!!! Call and asked True Pumbing to come out and give me a bid on removal of old bathtub and surround and they came out promptly and on time. They gave me a good price and the guys showed up to do the 6 hour job. I am very pleased with my whole experience. I would recommend these guys and will probably be using them again.

    5

    I was scared - I had to have the main water line replaced at my house! True Plumbing was such a Godsend. I can't say enough good things about Eric, Sheila and Quincy. They took good care of me. They really care about the client. Even though a trench had to be dug from the house to the street - their work was precision with minimum damage to the yard. They work clean and upon city inspection they filled it all in. The cost was very reasonable for all they did. I recommend them and will call them again, if needed.