All reviews for Graybar

In and out nice folks in receiving and room to get around in lot.

I do expedit delivery and the employees here or very helpful. It was a great experience. Thank you all.

Some of the staff is not so friendly, but most are good people. Plenty of stock, but u can't buy from there, it's only for pickup

Parked there overnight and right at 7 am they unloaded me quick.

Always a pleasure doing business with them.

I had a wonderful experience picking up my order from the warehouse. They are fully stocked for whatever you will need to do that job.

It would be helpful for them to place a sign, a large sign, above their will call door so there's no question in anyone's mind which door is the will-call door. Otherwise they were very accommodating when I visited them yesterday.

This is a distribution center. You cannot buy anything here. This is not a place to do in-store shopping. The nearest one you can is 20 mi away

Worst will call of all times!!

Terrible phone call support. After I have been transferred 5 different people the last one just dropped off the call

Worst experience I have ever had with a supplier. They never send any updates on orders, they gave false information on multiple occasions having me waste my time coming to pickup material that wasn’t there. We had to constantly ask for updates because they would go silent. The people in charge of will call asked me for the expected dimensions of the package and product information even though I had a valid reference number that was given to me and should have had all the information they needed in the system. So overall there isn’t very good communication between the sales side and the will call pickup area. I had to call my sales rep and hand the phone over to the person in charge of will call after they had told me I’d need to place another order. In order to use the restroom staff has to escort you to the back with no one to relieve the desk which slows down efficiency. Will call seems disorganized and not very eager to help customers find what they need. On top of that I had a tax issue on my order that I needed resolved.. So, I was asked to wait over an hour just for my sales rep to go to and finish a meeting so that he could help me. Once I returned to pickup my order after the issue was resolved, I was back at the end of the line and had to continue waiting. I definitely would not recommend having an account with Graybar to make special orders. I’m actually very surprised of their 4 star rating; but most of the written reviews are from 6 years ago.