All reviews for First Service Plumbing & Drains LLC

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    5

    Ron and Ronnie were absolutely amazing! They worked quickly to figure out the problem that I was having with a gas smell coming from my stove. They were kind, professional, and very efficient—I highly recommend them and will definitely call on them again!

    5

    Sprinkler pipe burst during the December cold front. Ron had his team come out and cap the line. Team explained what would be the best way to fix the error made by a different installer. We scheduled a day so they could come out and properly repair and make things function correctly.

    5

    Ronnie is knowledgeable, very nice, and efficient - he took care of a list of plumbing needs quickly and well. We will definitely call him again to take care of our plumbing needs!

    5

    Ron has come to our home on a couple of occasions to help us out and always gives a great price and great customer service! He’s very knowledgeable and explains in normal terms what we need to make sure that our home is in regulation and we are safe and comfortable. Highly recommend!

    5

    The tech that came out to my house was super friendly and quick to get everything fixed! He even took a look at some other faucets to make sure I wouldn't have further trouble. Would definitely recommend.

    5

    Ron installed a gas line for our while house generator. He assured us that if we needed him to come back for any adjustments, he would get right back to us to adjust the calibration. We trust Ron 100%. He's been our plumber through 2 freeze events and he is also a dependable plumber for my real estate business. Ron always makes it a point to get me on the schedule right away. I really appreciate that.

    5

    Ronnie’s efforts to resolve my plumbing issue was excellent. He took the time to extract a broken valve by drilling it into smaller pieces to extract it without scoring the valve body - saving me the expense of replacing the valve. He was very courteous and respectful of our home. We got some business cards from him to distribute to our neighbors. I would highly recommend calling this father-son plumbing repair company.

    5

    Great people! Ronnie came to the house and helped us with everything. Super quick and professional. 10/10 would recommend.

    5

    On time and superior service
    Moved two toilets without an issue. Great service

    5

    Excellent service. We had a tankless water heater installed in our attic. The technicians laid drop cloths up the stairs and completely covered our wood floors before they ever started the work. They drained and removed two 40-gallon tanks in our attic. They worked for hours, bringing in an electrician and roofers to complete the work. After all work was completed, they swept and vacuumed all dirt and debris. First Service is our plumbing company from here on out.

    5

    I called in-and-in 30 minutes I had a technician on site repaired my leak within about 30 minutes . The technician's name was Broderick he did an outstanding job. He was very professional.

    5

    The tech Ron did a great job removing our old toilet and installing a new one. Discussed an issue he found and he as resolved. Highly recommend this company

    5

    I had a frustrating experience with two plumbers who were running Google ads - one didn't answer their phone and the other promised to call back but never did. I happen to work in marketing, and lots of companies complain about ad campaigns. Many times it’s their own fault.

    On my third try, I found First Service Plumbing & Drains (who wasn't even advertising), and what a difference real professionalism makes!

    Their CRM business software made scheduling seamless - everything was automated from appointment booking to technician dispatch and even this review request. No runaround, just efficient service from a company that lets their quality work speak for itself.

    The Problem: Our laundry room had a terrible sewer smell. I initially thought it was just our old washing machine needing a deep clean, but after that didn't solve it, some research led me to suspect the P-trap in our drainage system.

    Technician Ron was fantastic. He quickly diagnosed that our P-trap had dried out, allowing sewer gases into the house. Here's the important part for other homeowners: houses that sit vacant for extended periods commonly develop this issue. In our area where homes often stay on the market for months, this could be affecting many properties.

    If you're buying a home that's been vacant, or if you smell sewer odors, check your P-traps! Ron explained this is a simple but commonly overlooked issue.

    Thanks to Ron's expertise, I now understand the problem and know how to prevent it in the future. Sometimes the best companies aren't the ones spending money on ads - they're the ones earning customers through reliable service. When I need plumbing services again, First Service Plumbing & Drains has my business.

    5

    Ron did an excellent job for us! Upon arrival, he promptly recognized the issue and came up with a great solution. Even though it was awkwardly located, he had no problem replacing the old cracked galvanized pipe.

    I’m not a big review person but I will give credit where credit’s due. First Service Plumbing is affordable, efficient, and effective. I would definitely recommend them for any plumbing needs.

    5

    Ronnie is knowledgeable, courteous, understanding. Great to work with him!

    5

    Mark was on time, very polite, and respectful of our property. Unclogged our upstairs drain in mere minutes at a very reasonable price! Highly recommend this company and this technician!

    5

    Very knowledgeable and quick to respond
    On time . Made quick work and did great clean up

    5

    Very friendly, courteous , knowledgeable of his trade. A pleasure to meet him.

    5

    Absolutely amazing company. Communication was next level along with them being punctual and very polite. Add to that the work was done quickly and effectively.

    5

    Ronnie was very friendly and professional & thorough. He took care of our plumbing issue very quick.

    5

    Ronnie was very professional. Installed my cut off gas valve connection for my portable tri-fuel generator. A great company . They will be on my call list for any future plumbing needs .Thanks again Ronnie