All reviews for Backyard Oasis Inc.
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We love our new pool! Backyard Oasis was a pleasure to work with. They worked with us to get the design just right. Our project was riddled with much rain and a hurricane. BYO made sure the pool was perfect! The whole team was wonderful to work with. Ramon, our project manager was available to us to help with anything. Pool school with Nick was not only informative, but fun! We are very happy with the finished product and LOVE OUR POOL! Would recommend BYO!!
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Backyard Oasis was a fantastic pool company to work with! Our designer Michelle was very nice and helpful with her design recommendations, and our project superintendent Mark went above and beyond to keep us on schedule and ensure our complete satisfaction with the final product. After the pool was finished, we had a couple issues with drainage and the pool equipment but Brandi and Nick provided excellent warranty service and the problems were fixed quickly. Overall, a great pool company. I would recommend them to anyone wanting a quality pool installation.
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Backyard Oasis in Tomball has a wonderful, friendly and knowledgeable staff. They were great to work with and delivered our new pool ahead of schedule. Ramon and Mason were great to work with and went above and beyond to ensure we were happy with our new pool. Great experience, highly recommend Backyard Oasis in Tomball.
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Backyard Oasis Pools is an outstanding pool construction company. Building a pool can be a daunting process, but they truly make it a smooth and enjoyable experience, delivering brilliant results. They guide you through every step of the complex process, ensuring everything runs seamlessly. A special shout-out to Mikayla C. in sales, Ramon for his thorough and diligent work in managing a clean construction process, Josh for his helpful pool school sessions, and Cheryl (the owner) for staying closely involved throughout the entire project. Highly recommend!
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From the very beginning, through the last and final step, these folks were amazing to deal with. To say that we were pleased with the quality, would be a understatement. Ramon, the job manager, help us understand every step with pinpoint detail. We couldn't be more pleased with our overall experience, and are so excited about our new backyard oasis.
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Very professional and friendly company to work with. As situations came up during construction, as they always do, they were reasonable and easy to work with to reach a solution. They do a wonderful job at extracting your hopes and desires for the end product.
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I have enjoyed my backyard oasis for 2+ years now and am still in love. Thank you Brandi for always being so responsive, professional and helpful when I have questions! You rock!
PS - Michelle, Nick, and Josh were all amazing during my build. -
Wonderful experience all around…from the owner, Cheryl, to Brandi, Andy and all of the constriction crew. It began as an ordeal when I needed to get a variance from the city but Cheryl took the lead on that and I just basically met her at City Hall. The end result is a lifelong dream and I can’t thank Backyard Oasis enough!
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Could not be happier with the overall experience of purchasing a pool from Backyard Oasis. From the design phase to there were extremely knowledgeable and explained all options in great detail. Their studio had unlimited visuals to help visualize certain features as tile color, design and pebble tech color. They were true professionals and their team was knowledgeable as to every single area of pool design and operation. To top things off the construction manager Raymond and pool tech Nick were amazing as they were so patient with my questions and concerns during and after construction, they truly made the experience five stars. We are truly impressed and happy with the overall experience from Backyard Oasis.
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One year ago, Backyard Oasis completed the construction of our swimming pool, hot tub, and a patio cover. We were very happy with the appearance, and quality of their work. We were treated professionally and courteously by all their staff and subcontractors. Phone calls from me to any and all the staff during the construction were always answered or promptly returned.
I was especially impressed with Josh Gibbens, the construction superintendent. He was very knowledgeable, friendly, and professional. He also, always answered or returned my calls.
I waited a year to post this review because I wanted to see if they were as responsive after they had received full payment and during the warranty period. I was pleased to find that they were.
They have a specific person assigned to Customer Care & Warranty, Ms. Emily Barber. She is always very courteous, and friendly. I have only had two minor issues, and Ms. Barber had the issues resolved within a day or two. One those issues was by repaired by Josh personally. Thank you, Emily, Josh, Cheryl (the owner), and the entire Backyard Oasis staff. -
We contracted Back Yard Oasis to create our dream pool in 2024. From start to finish we had an amazing team to make this happen.Maddie designed the perfect pool and Josh made sure it was perfect every step of the way and let’s not forget the customer service you receive from this company before, during and after construction. We couldn’t be happier, and would recommend Back Yard Oasis to anyone considering building a pool. Thanks again Maddie and Josh, your the best!
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Backyard Oasis made our pool wishes come true. Michelle did a wonderful job of designing the oasis of our dreams. She is so talented and a pleasure to work with!!! The rest of the crew including Andy, Nick, and Brandi made the entire build process pleasurable. We thank y'all so much!!
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We have used Backyard Oasis now for two pools. This time we wanted something simple, but pretty. They did an excellent job through the entire process. From picking out options to staying within budget to managing the project. Can not say enough good things about this company and their customer service.
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We used Backyard Oasis to build our pool and they were incredible! Highly recommend using them if you're in the market and searching for a pool builder. Everyone was extremely helpful throughout the process including Cheryl, Brandi, & Ramon. They completed our pool in our desired timeline which was not easy to do and it came out beautifully! Ramon and his team did an excellent job with building our pool and ensuring we were making progress each day to complete the pool on time. We are extremely happy with the gorgeous pool they built us and will be using them again for future backyard projects down the line!
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We had a wonderful experience with Backyard Oasis. Ramon with Backyard Oasis went over and beyond to ensure that we were happy with the project even after everything was complete. Thanks again Ramon!
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Just finished our pool with backyard oasis. Everybody including Michelle, Andy, and Brandy did such an amazing job. I couldn’t recommend anybody better, and the Houston region.
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We have been with Backyard Oasis since 2019. They designed and built our swimming pool, summer kitchen and backyard patio. We couldn't be happier with their service over the years. They have been easy to work with and have helped keep our pool in tip top shape with their warranty service. Brandi has been fantastic and easy to reach with our concerns. Would definitely recommend to anyone looking to build a pool and have their investment taken care of years afterwards.
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My experience with Backyard Oasis was wonderful! From the design with Michelle, to working with Tommie, Josh and Nick during the build they were all fantastic every step of the way. I could not be happier with my new pool!
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Backyard Oasis did a superb job building our pool and summer kitchen. Cheryl and her team were professional and responsive at every step. From design to pre-construction meeting to permits to the build to pool school we were impressed with the professionalism and attention to detail. Ramon was attentive at every step of the build and was always available to address our questions or concerns. Backyard Oasis truly transformed our yard into a beautiful retreat! I highly recommend them!
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We had an exceptional experience working with Emily at Backyard Oasis. While selling our home with a pool, we encountered some warranty-related items that needed to be addressed quickly, along with transferring the warranty itself, all under tight deadlines. Emily went above and beyond to ensure everything was handled promptly and seamlessly. She stayed on top of every detail, coordinated necessary corrections, and made sure we met all deadlines without issue. We are so grateful for her dedication and professionalism. Thank you, Emily!
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We had a great experience with Backyard Oasis Pools. We had quotes from 3 builders and it was an easy choice after meeting with Backyard Oasis. They are a family owned business and we immediately felt comfortable from the first visit with Michelle. She gave us a great design and offered us suggestions on design of pool and using travertine pavers. On top of that, the price was significantly lower than the other two builders. This was the smoothest experience I could expect. From start to finish they kept the yard as clean as possible everyday. Our PM was Ramon and he was the absolute greatest. He was onsite daily to make sure everything was going as expected and kept us informed. Plus our dog absolutely loved him! I can't say enough good things about Ramon. The entire crew from Cheryl the owner, to Josh, Emily and everyone we worked with have been super helpful. Our pool and patio came out absolutely beautiful and we are very thankful. I highly recommend Backyard Oasis.