All reviews for Matthew's Carpet Cleaning
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we found this carpet cleaning service online and chose them after reading many strong reviews, and our own experience turned out just as great. ashton arrived on time, was professional, friendly, and worked very efficiently from start to finish. he did a very thorough deep carpet cleaning, paid close attention to the problem areas, and completed everything in a reasonable amount of time. we were especially happy with the results because one of the main reasons we needed the carpets cleaned was due to cat dander affecting my daughter’s allergies. after the service, the carpets looked fresh, felt much cleaner, and the air in the house seemed improved as well. what stood out most was ashton’s positive attitude, easy conversation, and genuine care for doing the job right. we were very satisfied with the whole carpet cleaning experience and would gladly book this service again whenever we need our carpets cleaned.
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my wife and i own a small rental in van alstyne and needed carpet cleaning after a tenant with large dogs moved out. the carpets had a strong pet odor and needed a deep clean before we could finish turning the home over. we received a very fair quote and they were able to schedule us right away, which really helped with our rental timeline. micah arrived on time, was professional, polite, and easy to work with. he did an excellent job with the carpet cleaning, and the rooms smelled fresh again when he was done. he also left us a pair of over-shoe booties so we could keep working on other repairs in the house without tracking anything onto the clean carpet. the whole service was smooth, convenient, and well worth it. we will definitely use them again for future carpet cleaning needs.
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justin and wyatt really went above and beyond with the carpet cleaning work. a hot water leak had reached the guest bedroom carpet, so they replaced the padding, deep cleaned the carpet, and stretched it back into place. They also left foam pads under the twin beds to protect the wooden feet and keep everything in good shape. They used corner guards anywhere their hoses might touch the walls, which helped prevent scuffs or marks during the job. i also appreciated that they wore booties over their shoes so they would not bring more dirt into the areas they were cleaning. justin made sure the stairs were thoroughly cleaned, including each step and the rise, and the whole carpet looked fresh, clean, and well cared for afterward. After using this carpet cleaning service several times, i feel confident choosing them again because they are careful, professional, and do very detailed work.
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glad with results. The 2 technicians were kind and thorough. They were on time and notified me they were on their way prior to arriving. Would certainly endorse this company.
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Ezekiel did a awesome task with a carpet that hadn’t been professionally cleaned in many years. superb job.
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They did an amazing job. Currently pregnant and can’t get to clean the way I want. I am overly satisfied with this clean and will be using them again in the future
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Chris and Marsha did an ah-mazing job. They took my purple and brown rug to close to the original purple and white it was 5 years ago. I will be asking for Chris and Marsha again! nice people. Couldn’t be happier with their service!
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began good with Denise able to accommodate a last minute service. My technician Jaime was awesome. thorough, understanding on the one spot I particularly wanted clean, fast, pleasant. I would ask for him on my next service. Thank you.
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My repairman Ashton was knowledgeable and professional. The carpets look great. He went above and beyond what was required of him. Thank you for good service.
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I contacted on a Wednesday and had somebody in to clean on Friday! They provide a reasonable time frame and when Tristan came, he was great! Tristan was personable and kind of our home. He even gave us great suggestions as to how to maintain our carpets in between cleanings. I will be hiring again in the future.
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Indeed, I am Judy Banks. I recently had an 11am appointment with Matthew's Carpet Cleaning. Even though I don't remember his name exactly, Justin was both professional and empathetic. He wasn't just knowledgeable but also absolutely essential. The carpet cleaning task he accomplished was exceptional, and my partner and I have been elated with the results. It has greatly exceeded our expectations. Once again, thank you!
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As the proprietor of a business in Van Alstyne, I have been relying on Matthew's Carpet Cleaning for both residential and commercial needs for quite some time now. When we inaugurated our new location, an unfortunate incident occurred. The glass installer accidentally stepped in silicone, leaving black marks all over our pristine, newly carpeted store, just one night before our grand opening event. In a state of urgency, I contacted Ashton and to my relief, within 45 minutes Micah was here to tackle the issue. He successfully removed all the silicone stains, providing exceptional service that I don't believe you'd find elsewhere. This has made me a committed client for life.
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The fellas, Jaime and Ashton, were really friendly, although the pricing was a touch more than we initially thought, based on other carpet cleaning services ads. We had already shifted all our furniture, and our house in Van Alstyne was quite disorganized, so we decided to proceed with Matthew's Carpet Cleaning. To make things simpler for future clients, i would suggest that you provide square foot pricing. This could give people a better idea of the costs and could save both you and the customer time and money. All in all, we were pleased with the service from Micah and his team.
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Matthew's Carpet Cleaning was not only swift and budget-friendly but also had a friendly team. They proved to be extremely flexible and cooperative with my unusual timing, and were punctual. Both Micah and Wyatt were highly proficient and knew the ins and outs of the process. To top it all off, they managed to finish the entire job in about 45 minutes! Our recently acquired home had a strong urine odor embedded deep in the carpets from the previous occupants, which was permeating the entire house. But thanks to their excellent service, we now have a pleasantly scented home again! This is a fantastic company with an even better team. I'm a highly satisfied client and will surely be seeking their services when required in the future.
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These individuals are simply top-notch! It's an amusing tale, I've been acquainted with Ashton and his family for a significant length of time and have had my carpets cleaned by them previously with impressive results. When I was younger, I used to work in carpet cleaning myself, under the guidance of a family friend. Ashton hired me in my early years and I intermittently worked with him for a long time. He even assisted me in launching a successful business. Ashton has an extensive experience of 35+ years in the field and he certainly knows his stuff! The customer service is exceptional, from his office team right to your doorstep! Don't hesitate to reach out to them for your carpet cleaning needs, you surely won't be disappointed!
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I asked for several carpet cleaning estimates and got a prompt and competitive response from Matthew's Carpet Cleaning. They were able to schedule the job within a week, which was excellent. Jaime showed up slightly ahead of time and commenced work punctually. His demeanor was amiable, professional, respectful, and courteous. He did a fantastic job cleaning my carpets in three bedrooms and a hallway, even taking care of an area rug. I've already recommended Jaime and the company to two neighbors. I would certainly choose Matthew's Carpet Cleaning for future carpet needs and suggest them above all others. Pet owners and those with sensitivities can rejoice at the eco-friendly cleaning solution they provide!
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This is our second time using Matthew's Carpet Cleaning and I still have so many good things to say. The first time, Wyatt came out when we had a pet accident and helped clean our carpets until they looked brand new. We just had them back recently to clean the grout, area rugs, wall-to-wall carpets, and even some hardwood floors. Everything turned out looking fantastic! Wyatt also called ahead to confirm the appointment and again the morning of the cleaning to let me know he was on the way. These days, it’s rare to find such great customer service, and I am so happy with how everything turned out!
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Jaime and the team at Matthew's Carpet Cleaning did an amazing job cleaning all the carpets in my office. I was so happy with how fresh and spotless everything looked that I asked them to help with a special job at home—our dog had an accident on my wife's favorite rug and it smelled terrible. They worked wonders and saved the carpet, making it look and smell like new again. I am definitely going to use them again and have already told my friends about their great carpet cleaning service. If you need your carpets cleaned, I highly recommend them!
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We had our living room and hallway carpets cleaned by a company certified by the Carpet & Rug Institute Seal of Approval, which was important to keep our carpet warranty because we have extra soft SmartStrandSilk carpet. We were very pleased with the experience. Justin handled the cleaning and was easy to communicate with—he answered all of our questions and calls. The cleaning equipment he used was impressive and did a fantastic job! There was a heavy traffic area I was worried about, but after the cleaning you couldn't even tell it was ever there. The carpets were almost dry by the time Justin finished, and his process didn’t leave our carpets soaked like older methods. Everything looked wonderful when he was done. Justin was careful and thorough, making sure every step was done right and that we were happy with the results. I highly recommend letting Justin take care of your carpet cleaning needs!
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Wyatt was very professional and easy to work with. He took great care of our large 3-piece sectional sofa during the carpet and upholstery cleaning. Wyatt spent over three hours deep cleaning our sofa, and even showed me how much dirt was being removed with just the vacuum before starting the deep cleaning. Our sofa looks spotless now, which is impressive with two young boys at home. Wyatt also suggested Scotchgard to protect against future stains and included a free deodorizer. The pricing was very reasonable, and we will definitely use their carpet cleaning services again. Wyatt has over 10 years of experience, and his skill really shows. We also hired Wyatt for tile and grout cleaning, and our tile looks fantastic now. This was our first time getting professional tile cleaning, and we couldn't be happier. We highly recommend their carpet and tile cleaning services.
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Matthew's Carpet Cleaning did a fantastic job deep cleaning my area rug with dog stains at their facility in Van Alstyne. The price for this service was very reasonable compared to what others usually charge. I was happy with how they kept me updated about the progress and when the rug would be ready. Micah was very pleasant and easy to work with throughout the process. I would definitely use their carpet cleaning services again.