All reviews for Built By Design Construction

Excellent service, highly recommended! 10/10

I’m so pleased with my basement remodel in my SugarHouse home done by: Built By Design Construction. I sincerely mean it!

Everything went so well - perfectly. It came out better than I ever imagined! All the crafts people/workers did a fantastic job. I never had any problems.

It was a lot of work as they turned my old sad basement into a fabulous living space! I added a new bathroom, a laundry nook and also upgraded all the electrical throughout the house.

It was a great experience and well worth the time and money. I’m sure it has added a lot of value to my home. Love it!

Built By Design is an amazing group of people who really make your home remodel
vision a reality. From the first moment I engaged with the folks at Built By Design I have been treated with kindness, humor, and respect. Justice, Zach, and Christian follow through and more importantly are expert communicators. Can’t is not a word those guys would use. The work is tops but it is the people at Built By Design that have made my experience so great. I strongly encourage anyone thinking of home renovation to work with Built By Design. You will not be disappointed by the craftsmanship but even more you will not be disappointed by people who listen and follow through every step of the way. I have already recommended them to people looking at a remodel. The BEST company I have ever worked with on anything!!

Excellent quality and the service and attention to detail was better than other construction companies I've dealt with in the past. The new owners even checked in on the job in-person to make sure everything was going according to plan and working with our schedule. I definitely recommend BBD.

Our kitchen and bathroom remodel was supposed to take 3 months. It wound up taking 6 and came in $20K over budget.
After 4 months of living without a kitchen, twenty minutes after the FIRST set of kitchen cabinets were installed, I heard a loud “bang”. It turned out to be the cabinets hitting the floor. Then I realized that they completely scratched the new floor during installation. When we asked to have them replaced, the subcontractor chased my husband out of our house screaming obscenities. Later, we learned that subcontractor’s license was expired while they were working on our home.
Aside from the surreal cabinetry drama, the other things we dealt with were contractors barging into the house unannounced after hours. I spent a lot of time arguing about cabinetry layout, flooring, tiling and even had to insist on things like sealing off the kitchen while the dry wall was being sanded. Whenever I complained, or asked for help the project manager told me to handle the problem myself.
After months of managing one fiasco after another, we decided to fire these guys before the project was finished rather than deal with any further insanity or incompetence. And then I got an angry call from the owner who threatened to put a lien on my house before they had even invoiced me for the final amount.
The only reason I'm giving them 2 stars is because the plumbers and the electricians were good. Overall, please, do your wallet and your mental health favor, and steer clear of these guys.

ESTA company me deve dinero mas de 15 mil dolares y no me quiere Pagar no agarren trabajo de esta compania
No sirven ESTA Gente es estafadora hace esperar a los clientes por mas de 11 meses no son responsables

ME DEBEN 4500 DOLARES EN CHEQUE LOS FUI A COBRAR Y ESTAN SIN FONDOS YA E LLAMADO NO CONTESTAN SI ALGUIEN SABE MAS INFORMACION DEL DUENO PORFAVOR HAGANMELA LLEGAR

THIS COMPANY HAS BEEN ISSUING CHECKS WITHOUT FUNDS FOR MONTHS. IT HAS NOT RESPONDED TO ME. IT ISSUES CHECKS AND THEN THEY HAVE NO FUNDS.

Owner of the company came and rented my dump trailer and won’t pay me for it I will be getting a lawyer

Started a project with the previous owner of built by design a year ago. The project was a nightmare from day one. Fired them in Feb. They now owe us $50,000. We have been working with the new owners, they have tried to pay us back. However the previous owner left them with a mountain of debit.I hope I don’t have to hire a lawyer.