All reviews for Hyland Heating Co

Great and honest service

Friendly, knowledgeable folks, with old fashioned values.

I could not be happier with the work they did.

Great experience working with to repair our AC. Bob is the best! 🙌

Friendly and professional staff. I had visited several times as a vendor and can tell how dedicated they are, they are just amaizing I will sure reccommended them

Great service. Showed up within a few hours, diagnosed and repaired the problem. AC is up and running again! Great to deal with. A+

Bob was terrific and super helpful! Very knowledgeable and helped explain the system.

Everyone was so great to work with. Bob came out to fix something for me and was so helpful and kind. Would recommend!

So pleased with the customer service we received. They sent a technician out right after we made the call. Ken was so nice and very knowledgeable and had our A/C up and running within minutes.

They drove clear to Sevier County to put a new furnace in for us.
they were fast installing it. Made sure it was working good. The installers could not of been nicer. It still works like it is new. I highly recommend them.

AWESOME COMPANY!!!!!!!!!! They installed a new swap-cooler on Thursday and the motor went out on Saturday morning(it was a brand new motor) I called them and they were out within the hour (even though they were not open) and put in another new motor. Very friendly and easy to work with. They come highly recommend.

Needed some AC repair work done on two houses I own and both times fixed without a hiccup. Responded quickly and fixed both problems in under an hour each, very impressed and very straight forward. Plan on using again.

We have had a ton of issues with our new homes AC unit (Note:The unit was installed by a different company) Randy from Hyland was able to squeeze us in before the holiday weekend. Randy was very professional and most importantly detailed with his inspection and allowed us to find the best solutions to the issues! Thank you Randy! Highly recommend this company.

These guys were terrific. I worked with Bob who was extremely friendly and knowledgeable. The best thing about these guys is their honesty. I was getting insanely high quotes from the big companies and Hyland offered me very competitive pricing even though they could have come in just below the other guys. Bob had recommendations and insights on the job that the other companies didn't even catch. Plus, when I was on my own checking something Bob was texting me while in my attic looking at my furnace on his day off. If I ever have HVAC problems these are the guys I will call.

For an AC tune up in the past, I called a company that advertises extensively on the radio and you see their trucks everywhere. The tech came and I was told I could probably use more refrigerant; the price they quoted me was $617 for 3 lbs. (if I needed that much; however the 1st lbs. would be very expensive, hundreds of $, then get cheaper for each additional - why??). I also tried the $59 tune ups from other companies and they was a lot of upselling. Given that Hyland installed my system, I thought I would give them a try, I am glad I did. Preston was great. I asked him several questions about my system and he showed me the specs and how my system was performing against them. Turns out my 7 yr. old capacitor was on the verge of failing, so I had him throw one in. Even though my outside system was very clean, he still took the fan off, sprayed all the coils with a cleaner and hosed it off. I am very happy with Hyland; there was no upselling, the tech was honest, and Angel in the office was very responsive. (BTW, they would have charged me $65/lbs. for the refrigerant if I needed it; which I didn't.). The price of a service call saved me more in the long run than the "big guys" and "specials".

We’ve used HYLAND Heating and Cooling for years. They always show up when they say they will be there. In fact, the last two times we’ve had an issue they’ve worked us in and come sooner than we were originally told. They never try and sell us something we don’t need. We really trust them, and recommend them whenever we can.

I have used Bob and this company for 8+ years. Every interaction has been professional, helpful, and honest. From my experience, in the HVAC business, integrity is in short supply. The time came to replace all of our HVAC equipment, Hyland was **30% less expensive** than the next closest quote. The installation crew was fantastic, they did a great job, and cleaned up after themselves. Highly recommend Hyland and Bob.

Quick service.

Ken went above the call of duty in this hot summer weather. I only leave a 4 out of 5 because of the back and forth of phone calls I had to make- but I do understand it was a Monday, they were short staffed, and it's summer time- so it's busy!

Our AC was not working. Hyland was the original installers on our new home. After calling in a few times to the office and the tech, I got a call from the manager asking if they could come in 1st thing the next day to fix it, as their tech was headed to his daughter's b-day party. I understood and was willing to bear another hot day/night in the house. I got a text 5 min later from the tech, Ken, asking if he could head over. I then got a call from the manager right after stating Ken would be coming over (~3:15 PM) to get us taken care of. Ken showed up- sacrificing his family time to make sure we had a cool house.

Beyond grateful. Thank you!

Always left the job site a mess and unprofessional crews

Just a heads up, the guys you have in magna off galatia road, area getting high as hell in the work van 13. I wouldn't want them working on my home.